FATIMA N.

MERIWETHE

R

ad3mnb@r.postjobfree.com

803-***-****

Orangeburg, SC 29115

Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player. Experienced warehouse associate and press operator with over 4 years of experience in industrial work. Excellent reputation for resolving problems and improving customer satisfaction. Personable Customer Service professional offering over 5 years of experience resolving account and service concerns for restaurant customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Friendly Call Agent with ability to handle fast-paced call center settings. Offering excellence listening and customer service abilities.

PROFESSIONAL SUMMARY

Fatz - Bartender/Server/Cashier

Orangeburg, SC • 10/2020 - 07/2021

H.T Hackney - Assembler

05/2019 - 11/2020

IQor Inc. - Terminix Sales Representative

WORK HISTORY

Kept alcoholic beverages well-stocked and organized to meet expected demands.

•

Took customer orders and capitalized on opportunities to sell special beverage and food options.

•

Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

•

Maintained secure cash drawers, promptly resolving discrepancies for accuracy.

•

Assisted servers with specialty drinks orders by preparing on-demand items without delay.

•

• Maintained accurate cash drawer of $200 per shift. Sufficiently ran bar top and served 6 tables, all while making drinks for other servers

•

Responsibilities are to set up packaging presses and boxing machines, Checking each carton that is received from line is secure.

•

• Pull and Tax Stamp each carton with appropriate Tax stamps. Also use schedules to pull packages to be put in cartons for shipping, Paying close attention to each detail.

•

Learned how to use a Cigarette tax stamp machine, how to add a new roll of stamps, which buttons to push and how to reset roll of stamps

•

Planned and paced work efficiently in order to meet daily, weekly, project or production goals.

•

Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.

•

Verified part Numbers and placed parts in appropriate shipping containers.

•

SKILLS

• Inventory

• Packaging

• Press

• Protocols

• Quality control

• Read

• Receiving

• Sales

• Shipping

• Tax

• Responsible Alcohol Service

• Elegant food plating

• Menu Memorization

• Cash Handling

• Cleaning

• Food Running

• Highly reliable

• Basic math

• Machine calibrations

• Material handling

• Excellent work ethic

• Computer skills

• Cigarette stamping operation

• Work order review

• Machine Calibration

• Production deadline management

• Machinery operation

• Customer service

• Detail-oriented

• Dining area maintenance

• Sales expertise

• To-Go Order Preparation

• Stocking and Replenishing

• Ordering Procedures

• Food preparation and safety

• Food Preparation

• Soft Selling

• Up-Selling

• Espresso Machine Operation

• Opening and Closing Duties

• Beverage Preparation

• POS Systems

• Table Bussing

• Product Displays

• Active Listener

• Smoothie Making

• Professional Demeanor

• Friendly and Outgoing

• Cash Register Operation

• Exceptional Customer Service

• Team Leadership

• Team Player

• Coffee Machinery

• Cooking

• Safe Food Handling

• Excellent Memory

• New Hire Training

• Safe Food Handling Practices

• Retail Management

• Cleanliness

• Order taking

• Problem-solving

Orangeburg Calhoun Technical

College

Orangeburg, SC • 2019

G.E.D

EDUCATION

02/2019 - 05/2019

Quality Models - Dock Audit/Press Operator

02/2016 - 07/2018

Qualfon/Harry & David - Call Center Sales Representative 11/2018 - 12/2018

• Overcame objections using friendly, persuasive strategies. Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.

•

Set up appointments with interested customers according to schedule availability.

•

Explained product prices and packages as well as answered questions and addressed concerns of customers.

•

• Made average of 300 outbound and inbound calls per day. Provided information about available products and services including membership details and purchase advantages.

•

• Generated minimum of 60 new leads each day

Delivered scripted sales talks to customers reached via manual and automatic dialing systems.

•

Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

•

Demonstrated respect, friendliness and willingness to help wherever needed.

•

Checked parts coming off of a plastic press, assembled boxes in which I had to pack parts at the correct amount and label box with correct shipping label.

•

• Assembled parts in accordance with companies protocols.

• Kept clean, including surrounding areas.

In dock audit position learned how to read shipping and receiving labels.

•

• Learned where all items were located in warehouse. Organized Paperwork, such as invoices, medical records, order slips, checks, and receipts.

•

• Performed inventory in warehouse.

Also assisted quality control by checking parts before they were shipped out for defects such as bubbles, contamination, off colors, flash, missing pieces, and burn marks.

•

Multi-tasked to keep all assigned projects running effectively and efficiently.

•

• Reviewed completed orders for quality and accuracy. Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts.

•

• Promptly removed completed loads from press.

Explained product prices and packages as well as answered questions and addressed concerns of customers.

•

• Answered all calls respectfully and with enthusiasm

• Helped customers find products, while offering up sales for products Provided information about available products and services including membership details and purchase advantages.

•

Delivered exceptional level of service to each customer by listening to concerns and answering questions.

•

Demonstrated respect, friendliness and willingness to help wherever needed.

•

• Opened new accounts and documented personal, demographic and Hardee's - Cashier/ Cook/Team Lead

03/2015 - 02/2016

CITGO - Cashier/Shift Lead

Orangeburg, SC • 10/2021 - 11/2022

Claflin University - Barista/Food Service Worker/Casier Orangeburg • 09/2023 - 01/2024

payment information in system.

• Overcame objections using friendly, persuasive strategies. Established excellent sales ability and strong interpersonal skills with confident and persuasive approach.

•

• I made biscuits from scratch, kept track of freshness of the food.

• Achieved learning the basics of becoming a shift leader.

• Became an overachiever in satisfying customer needs.

• Kept lobby and bathrooms clean.

• Stocked all items on front counter, biscuit room, and in the lobby.

• Learned how to count all items kept in the restaurant. Cashed out sales and received the opportunity to work as a cook during breakfast hours.

•

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

•

Maintaned A Clean And Well kept Work Space As Well As Bathrooms, Lobby, And Kitchen

•

Prepared Breakfast And Lunch For Customers coming In For Dining/Take out

•

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

•

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

•

Unloaded Trucks for Inventory And Restocked All Lock Quantity Items as well As Merchandise The Shelves Appropriately

•

Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

•

Maintained a clean and organized workspace for optimal productivity and safety.

•

Increased repeat business by providing exceptional customer service and building rapport with patrons.

•

Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

•

• Prepared Food according to students desired wishes Greeted Each Student With A Smile And Developed A Close Relationship To Optimize Each individuals Taste

•

• Tendered Money For Sales as well as Credit/Debit Cards

Contact this candidate