ROBERT A. ALBA JR.
EXPERIENCE
Marriott Readiing, PA
HOUSEPERSON 09/2021 - 09/2023
Removing dirty linens from rooms; bringing clean linens to the cleaners; laundry; trash
Met Ed Reading, PA
CLERICAL WORKER 11/2020 - 07/2021
Process customer payments; process outage calls concerning equipment failure; discussed available options for customers who owed money and/ or were at risk of disconnection (or had been disconnected) for nonpayment. Caron Foundation Wernersville, PA
NIGHTTIME CUSTODIAN 08/2020 - 09/2020
Trash removal, vacuuming and cleaning of various offices in various buildings MBMS Wyomissing, PA
MEDICAL BILLER 02/2020 - 03/2020
Sending out billing information to patients using radiology services in New York State
Reading Hospital Reading, PA
MEDICAL RECORDS CLERK 09/2011 - 10/2019
Processing and inputting patient chart information; answering phone queries; handling outside and outgoing records requests.
U.S. Census Bureau Reading, PA
CENSUS TAKER 04/2010 - 06/2010
Conducted the 2010 Census questionnaire at hundreds of addresses in and around Reading, PA.
Reading Hospital Business Office West Reading, PA INTERN 02/2010 - 03/2010
Submitted electronic medical claims (got Reading Hospital over $25,000 in claims payments). Filed thousands of claims in the Patient Access area with speed and accuracy. Entered hundreds of delinquent accounts into Excel. Updated insurance and address information about patients. U.S. Census Bureau Reading, PA
LISTER 04/2009 - 05/2009
Confirmed and mapped particular addresses in the Reading, PA area in preparation for the 2010 Census.
International Communications Research Shillington, PA SURVEY TAKER 05/2007 - 12/2008
Conducted surveys over the phone to both individuals and businesses, including surveys about medical insurance and health issues
Advantage Telemessaging West Reading, PA
CLERICAL WORKER 04/2003 - 12/2006
Took and relayed phone messages for almost 400 companies, including over 100 doctors and medical practices.
QUALIFICATIONS AND ACHIEVEMENTS
Touch Typist
CONTACT
********@*****.***
READING, PA
EDUCATION
Vocational/Technical Certificate
US Career Institute
01/2011 - 06/2011
Special education certificate of
completion/diploma or in
attendance
Reading Area Community College
09/2009 - 02/2010
Bachelor's degree
Albright College
09/1989 - 05/1993
ROBERT A. ALBA JR.
Able to type 70-72 words per minute using a computer keyboard with a backspace key. Current keypad speed is 170 akpm.
Medical Insurance and Billing
Experience with medical terminology and office practices as well as working knowledge of medical billing and insurance. Communications
Able to communicate effectively with both internal and external clients and provide exceptional customer service both in person and over the phone.
ROBERT A. ALBA JR.
REFERENCES
Name: Hayden M. McClean
Job Title: Chaplain
Years Known: 5
Day Phone: 717-***-****
Email:
Name: NIcole Maldonado
Job Title: Medical billing supervisor
Years Known: 1
Day Phone: 610-***-****
Email: