Erin Wilson
Office Manager
Austin, TX *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Escrow Assistant/Funder
Texas National Title - Round Rock, TX
June 2019 to Present
Maintaining a clean and inviting atmosphere. Helping facilitate title closings in office and scheduling mobile notary assistance. Answering phones and daily emails from clients and local brokers. Processing contracts for real estate purchases; assisting primarily with funding, along with post-closing responsibilities. Maintaining the execution and completion of files, protecting all personal and loan information according to privacy rules and regulations. Recording the appropriate documentation with local counties, sending out checks and payoffs to appropriate vendors and banks once the closing is complete, and transmitting documents to the lenders and collateral teams. Patient Service Specialist
Aerotek - Round Rock, TX
July 2018 to May 2019
Responsible for patient intake registration and scheduling. Maintaining and updating patient charts; Demographics and current insurance coverage. Routing of patient calls, messages, appointments to proper departments. Sorting and scanning of all documents received from medical staff as well as patients. Ensure clinic cleanliness and sanitation guidelines are met daily for the protection of all visitors and patients. Clerical and office duties include, ordering supplies, distributing any mail or packages within the clinic. Processing requests of patients, reminder calls for appointments, scheduling of procedures, follow ups, or specialty visits.
Office Manager
Chacon Autos - Austin, TX
October 2017 to July 2018
Processing client and vendor payments, shipping and receiving of office and vehicle supplies. Creating sales proposals, documents, as well as contracts for all dealership customers. Switchboard operation of multiple lines. Maintaining staff schedules and company events and meetings. Executive Assistant
Veterans Pride - Austin, TX
April 2015 to October 2017
Assistant
Veterans Pride Inc - Collect, calculate, and update all employee payroll and records. Manage and track all expenses, exemptions, earnings and taxes for staff. Plan travel arrangements for executives and staff. Draft meeting agendas and execute follow-up for meetings and team conferences. Manage the receptionist
area, including greeting visitors and responding to telephone and in-person requests for information. Facilities Manager
Randstad - Austin, TX
May 2010 to February 2015
05/2010- 02/2015
Facilities Manager
Randstad - Organized files, developed spreadsheets, faxed reports and scanned documents. Executed department functions for team of 500+ employees. Coordinated meetings with other department managers and served as main liaison between sales and engineering staff. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Created databases and spreadsheets to improve
inventory management and reporting accuracy. Scheduled and confirmed appointments for entire management team. Improved communication efficiency as primary liaison between departments, clients and vendors. Maintained new and existing employee files, updating department transfers, timesheets, payroll records, resolved employee issues and discrepancies. Advisor
HHSC - Austin, TX
May 2008 to February 2010
Directed personnel, training and labor relations activities. Identified staff vacancies and recruited, interviewed and selected applicants. Conducted new employee orientation to foster positive attitude toward organizational objectives. Advised managers on organizational policy matters and recommend needed changes.
Education
Bachelor's in Business Healthcare Management
South University-Austin
March 2018 to Present
Associate in Nursing
Austin, Tx, United - Cincinnati, OH
2002 to 2004
Skills
• PAYROLL (7 years)
• EXCEL (8 years)
• SELF-DIRECTED (10+ years)
• Front Office
• Quickbooks
• Hospital
• Customer Service
• Call Center
• Front Desk
• Multi-line Phone Systems
• Accounts Receivable
• Expense Management
• Office Management
• Accounts Payable
• Personal Assistant Experience
• Facilities Management
• Management
• Event Planning
• Human Resources
• Underwriting
• Quality control
• Escrow
• Tax Experience
• Accounting
• Research
• Time management
• Microsoft Excel
• Administrative experience
Certifications and Licenses
Cosmetology
January 2006 to Present
Driver's License
Additional Information
SKILLS
● Account and Financial Software Management
● Payroll
● Excel
● Meticulous attention to detail
● Self-directed
● Time management
● Report Management
● Human resources