Post Job Free

Resume

Sign in

Mortgage Loan Customer Service

Location:
Philadelphia, PA
Posted:
February 14, 2024

Contact this candidate

Resume:

KATHLEEN BECK

Philadelphia, PA ***** ad3mlf@r.postjobfree.com 267-***-**** www.linkedin.com/in/kathleen-p-beck/

CORE COMPETENCIES

§Microsoft Office Suite

§MOS Certified in Excel/Access

§Data Management

§Training

§ Quality Control

§Compliance

§Document Processing

§Contract Review

§ Customer Service

§Account Management

§Business Research

§Reporting & Analysis

PROFESSIONAL EXPERIENCE

INVESTORS HOME MORTGAGE, Robbinsville, NJ 12/2016 – 03/2017

Senior Mortgage Processor

§Processed mortgage loan applications for conforming, FHA and VA refinances and purchase transactions.

§Verified and examined information and accuracy of loan application.

§Compiled documents for loan closings such as title abstracts, insurance forms and tax receipts.

§Submitted loan applications with recommendations for underwriting approval.

§Calculated, reviewed and corrected errors on interest, principal and closing costs using various computer programs; coordinated closings with all parties involved.

§Contacted credit bureaus, employers and other sources to check applicants’ credit and personal references.

§Ordered property insurance or mortgage insurance policies in order to ensure protection

OCWEN LOAN SERVICING, LLC, Fort Washington, PA 01/2016 – 12/2016

Lien Release Specialist

§Responded to requests for satisfactions of paid in full mortgage loans.

§Researched accounts for paid in full status. Generated lien releases to be sent to various county offices for recording and keep the requestor updated during the process.

§Researched chain of title issues. Generated assignments to be completed by third parties as well as Ocwen Loan Servicing, LLC.

§Coordinated with various departments to resolve lien release issues in a timely manner.

MORTGAGE LOAN PROCESSOR POSITIONS 01/2009 – 08/2015

§Processed mortgage loan applications for conforming, FHA, jumbo, refinance and purchase transactions.

§Requested flood determination, credit reports and verifications of employment.

§Verified and examined information and accuracy of loan application.

§Compiled documents for loan closings such as title abstracts, insurance forms and tax receipts.

§Submitted loan applications with recommendations for underwriting approval.

§Calculated, reviewed and corrected errors on interest, principal and closing costs using various computer programs; scheduled closings of mortgage transactions.

§Contacted credit bureaus, employers and other sources to check applicants’ credit and personal references.

§Ordered property insurance or mortgage insurance policies in order to ensure protection against loss on mortgaged property.

§Requested value certification from numerous appraisal management companies.

Employment History:

AEROTEK

Loan Processor (05/2015 – 08/2015)

MAVERICK FUNDING CORP., King of Prussia, PA

Mortgage Loan Processor (05/2014 – 09/2014)

WELLS FARGO MORTGAGE, Bensalem, PA

Mortgage Loan Specialist 4 (09/2011 – 09/2013)

GMAC MORTGAGE, Fort Washington, PA

Loan Processor (12/2009 – 08/2011)

WELLS FARGO MORTGAGE, Chester, PA

Mortgage Loan Specialist (01/2009 – 12

EDUCATION / TRAINING

FULL CIRCLE COMPUTING, Philadelphia, PA 03/2018 – 07/2018

Office Technology for Supervisors Program

Participated in a comprehensive training program, achieving a high proficiency level in the entire Microsoft Office Suite: Word, Excel, PowerPoint, Access, and Outlook; also received formal training in Crystal Reports, MS Project, QuickBooks, Visual Basic, SQL Querying, Windows, Publisher, Visio and SharePoint.

Microsoft Office Specialist in Excel and Access 2016 (Certified in Spring 2018)

PROFESSIONAL DEVELOPMENT COURSES: Diversity Training, Fraud Detection/Money Laundering

LITTLE FLOWER HIGH SCHOOL, Philadelphia, PA

High School Diploma



Contact this candidate