Cherif Samaan

ad3mig@r.postjobfree.com 617-***-****

linkedin.com/in/cherif-samaan-25355a26

Summary

I have almost 30 years of work experience in various fields between French speaking multi national universities

(10 years), retail business for different positions (3 and a half years) and for more than 17 years as Operations Manager in the American University in Cairo

I speak and write Arabic and French (including English) fluently, experienced in negotiation with suppliers and vendors, warehousing and inventory procedures, leading teams in different locations, beginner user of SAP for warehouse and AP

As responsible of the textbooks buying procedures, for the American University community, I did achieve great deals with different foreign publishers (ie Wiley, Pearson, McGraw-Hill and others) regarding the increase of the terms of payment, free copies and tech assistances for the e-materials sold to the students. Experience

Chief of the IT and Access Center Project

Université Senghor à Alexandrie

Sep 1990 - Apr 2002 (11 years 8 months)

Université Senghor, Alexandria, Egypt. (Chef de Projet du Centre d’Accès à l’Information) Senghor University is a direct operator of the Francophonie. An international post-graduate university recognized as being of a public utility, its mission is to train an elite of leaders to be able to meet the development needs of the African continent and the countries of the French-speaking world. in this context and under the supervision of a manager, I occupied for six years the post of project manager of the access to information center created following an agreement between the Francophone Agency for Universities (AUF) and Senghor university with annual budget amount of 14K euros. My position provided me with an important technical experience in the field of information and communication technologies.

Distribution Center Manager

The American University in Cairo

Sep 2009 - Aug 2017 (8 years)

The Distribution Manager role was based on maintaining established high level of Customer Service

(Internal & External) and adheres to AUC Press strategies, implement and sustain AUC measures and initiatives and services in accordance with the AUC Press and the AUC Policies & Procedures. Manage and ensure the effective operations of the Distribution Center. Ensure the highest level of customer service. Create and maintain a high-performance environment characterized by positive leadership and a strong team orientation.

Operations Manager, AUC Press & Bookstores

The American University in Cairo

Sep 2017 - Oct 2021 (4 years 2 months)

Cherif Samaan - page 1

Responsible of All AUC Press and Bookstores daily operations, including transferring books between stores, purchasing of textbooks and all academic teaching materials soft and/or hard copies, shipping and clearing all received shipments from abroad for purchased books (textbooks and general books), purchasing teaching materials from different local suppliers, receiving of all items ordered or purchased for the different bookstores, stocking and distributing goods to different AUC bookstores, including daily workflow of the operations teams

Printing Services Manager

The American University in Cairo

Nov 2021 - Nov 2022 (1 year 1 month)

Responsible for the day-to-day operations of the print shop, supervising the print shop staff, ordering supplies, maintaining equipment, handling customer service issues and keeping track of the business’s finances while ensuring that print jobs are completed on time and within budget. Juggle the demands of multiple projects and meet the expectations of clients, effectively manage people, set clear goals, and inspiring my team to perform at their best, understanding of the printing production processes and quality control procedures to ensure that we’re delivering high-quality prints on time and within our budget.

Bookstore Operations Manager

The American University in Cairo

Aug 2005 - Sep 2009 (4 years 2 months)

The American University in Cairo (AUC), Egypt.

Direct, manage, control and ensure the back-office operations of the bookstores in a good conditions and atmosphere. Monitoring and assuring the good operation of the receiving area, books are checked matching with invoices, priced and shelved to be sold. Cooperates with the Sales & Marketing Manager for planning, directing and controlling staff performance in the bookstore. Ensuring the bill payments process are followed, respecting time frames Assistant Store Manager

Hyperone

Apr 2005 - Jul 2005 (4 months)

HyperOne Hypermarket for retailing, Cairo, Egypt.

Responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager and the store owner, also working alongside the Store Director in overseeing the operations of The Store in leading staff and volunteers in providing excellent guest service, responsible for independently running all aspects of store operations and volunteer management in the absence of the Store Director.

Purchasing Manager

Hyperone

Jan 2005 - Apr 2005 (4 months)

HyperOne Hypermarket for retailing, Cairo, Egypt.

Oversee the Business Cycle department in the store and provide continuous and accurate store business analysis to ensure achieving the store business objectives and develop appropriate solutions to the business issues, including analysis of data, goals, processes and general Cherif Samaan - page 2

organization. Managing and monitoring daily warehouse operations and quality control. Build and deploy policies and procedures of store operations. Monitoring and managing the store operating system. Negotiating and building new contract with the different suppliers. Warehouse & Business Cycle Manager

Carrefour

Dec 2003 - Dec 2004 (1 year 1 month)

Carrefour Hypermarket for retailing, Alexandria, Egypt. Monitoring the picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions on a daily basis in the warehouse area. You will oversee, train, evaluate and reward staff. Overseeing the Business Cycle department in the store and provide continuous and accurate store business analysis to ensure achieving the store business objectives and develop appropriate solutions to the business issues, including analysis of data, goals, processes and general organization.

Fresh Food Department Head Assistant

Carrefour

Jun 2002 - Nov 2003 (1 year 6 months)

Carrefour Hypermarket for retailing, Alexandria, Egypt. Performs a variety of duties in the deli department at a grocery store or market where food is prepared and served, minimizing food spoilage, holding weekly sales meetings, and merchandising for various seasons, able to maintain a mixture of major aspects culinary skills, supervision and some retail background.

Education

EGOTH hotels school institution

Diploma of Hotels Study, Hospitality and Kitchen

1985 - 1987

Studying French Culinary and Restaurant Hospitality College Saint Marc

High School degree, Mathematics and Science

1983 - 1985

Skills

academic • administration • analytical skills • arabic • budgeting • business analysis • business operations • communication skills • critical thinking • customer relations Cherif Samaan - page 3

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