Anusha Devassy

m: 281-***-**** ad3mi4@r.postjobfree.com Richmond, TX https://www.linkedin.com/in/anusha-devassy-546b3250/

Results-Driven Professional Business Manager Consultant Dynamic Leader

Career Profile

Experienced IT professional with over 10 years of expertise. Proven track record of successfully delivering innovative technology solutions aligned with diverse stakeholder requirements. Skilled in budget preparation, cost optimization, and risk mitigation. Proficient in project management and technical reviews within Agile environments. Adept at multitasking and driving project and SDLC management efforts. Demonstrates the ability to advance business goals by analyzing and presenting data-driven insights to leadership. Holds certifications as a Certified Scrum Master (CSM), IT Asset Manager (ITAM), and Hardware Asset Manager (HAM).

Core Competencies

Problem Solving

Waterfall/Agile/Scrum/JAD

Team Leadership

Strategic Planning

Process Optimization

Data Analysis

Communication Skills

Business Development

Financial Management

Project Management

Client Engagement

Technical Understandings

GAP/SWOT Analysis

Cross Functional Collaboration

Team Leadership

UAT/QA Testing

Critical Thinking

Stakeholder Engagement

Professional Experience

Axiom Space, Houston, TX June 2021 to Present

Information Technology Business Manager

Lead cross-functional collaboration between financial reporting and IT teams.

Develop data-driven decision-making models.

Enhance imports and optimize costs.

Gather and verify requirements from stakeholders.

Ensure alignment with business and IT objectives.

Guide development and quality assurance teams.

Oversee the development and deployment of impactful IT strategies.

Aligned with business goals.

Manage IT budget, including forecasting costs.

Drive the design, development, and launch of innovative technology solutions.

Manage the software development lifecycle.

Ensure traceability of work products.

Resolve complex issues collaboratively and proactively.

Utilize strong project management skills for effective analysis, prioritization, and delivery of IT initiatives.

Generate data-driven insights on IT investments' impact on business value.

Strengthen service delivery through strategic vendor relationships.

Champion integration of IT governance and risk management practices.

Promote transparent communication between the IT department and end users.

Recognized SME in Scrum and Kanban practices.

Accelerating project timelines and improving collaboration.

Adapt to changing priorities in a fast-paced environment.

Stay informed on industry trends and technologies through research.

Skills: Information Technology · Business Process · Business Relationship Management (BRM) · Negotiation · Budget Management · Project Management · Vendor Management · IT Management · Scrum · Strategic Reporting Leadership

Empyrean Benefit Solutions, Houston, TX, Sep 2019 to Feb 2021

Business Systems Analyst

Conducted in-depth analysis of business and user needs to identify and document both functional and non-functional requirements.

Collaborated with internal IT groups to define technical specifications.

Oversaw the configuration of the core system platform in coordination with implementation and system managers.

Resolved issues through Excel and SQL-based research and analysis.

Innovated solutions to address root causes and prevent recurring issues, reducing case volume.

Tracked projects within Jira to ensure successful release.

Verified alignment between project requirements, business goals, and technical specifications with user expectations.

Produced high-quality technical documentation, including process flow documentation and requirements for functional improvements/enhancements.

Leveraged strong interpersonal communication skills to build positive working relationships with various clients.

Effectively conveyed project updates and work breakdowns.

Partnered with COBRA, FSA, and service center teams to deliver high-quality results for ancillary services.

Skills: Confluence · Jira · Meridian · Project Planning · Strategic Planning · Agile Project Management · Scrum

WCGTX, Inc., Houston, TX, Nov 2018 to Sept 2019

BA/QA Consultant

Enhanced webpage and mobile applications' quality through requirements gathering and functionality testing, including user acceptance testing (UAT).

Improved actuary and underwriter workflows through thorough gap analysis and structured walkthroughs, driving continuous improvement.

Supported Sprint backlog preparation using Scrum practices.

Presented testing and analysis reports to key stakeholders.

Advanced system development initiatives in an Agile environment.

Managed administrative tasks, including client support scheduling, aiding physicians and hospital/ER staff, delivering credentialing assistance, and coordinating with marketing and IT vendors.

Skills: Software Implementation · Procurement · Business Management · Business Relationship Management · Vendor Management · Asset Management · IT Management · Scrum · Agile Methodologies · Software Development Life Cycle (SDLC) · Software Testing Life Cycle (STLC)

Standard Chartered Bank, Dubai, UAE, Nov 2011 to Aug 2013

BA Consultant

Guided the end-to-end project development lifecycle, including gathering functional and database requirements, supporting risk management, recommending technology solutions, and coordinating joint application design (JAD) sessions.

Orchestrated the development of prototypes, mockups, and wireframes to visualize requirements and inspire project discussions.

Cultivated collaborative relationships with designers, developers, and project managers to create and launch impactful solutions aligned with client needs.

Communicated project status updates and key information to clients and leadership teams.

Collaborated with representatives for information exchange, defect reporting, and requirement - gathering efforts.

Modern Pharmaceuticals Private Limited, Dubai, UAE, Aug 2010 to Nov 2011

Product Analyst

Played a pivotal role in the full Product Development lifecycle, starting with comprehensive requirements gathering.

Led in-depth data analysis for informed decision-making processes.

Assisted the Associate Director in compiling weekly/monthly sales and inventory data.

Collaborated on formulating, documenting, and endorsing efficient SOPs.

Spearheaded potent inventory strategies, documented best practices, and streamlined change management in a fast-paced context.

Supported Senior Analysts in compliance tool implementation and performance management.

Resolved import/export issues, offering effective solutions and recommendations.

Collaborated extensively with cross-functional teams, including project managers, developers, and customer care.

Excelled in a dynamic team environment.

World Index Investment, Dubai, UAE, June 2009 to July 2010

Business Analyst

Served as a Financial/Business Analyst specializing in currency and commodity trading.

Applied expertise in business intelligence, operational analytics, and predictive analysis for informed decision-making.

Developed a deep understanding of commodity trading, particularly focusing on gold and silver.

Engaged in Forex trading activities, including recruitment, training, and risk portfolio management.

Educated clients on the advantages of FOREX trading and provided guidance on advanced trading techniques.

Utilized extensive knowledge to navigate the complexities of the trading industry effectively.

Nest Information Technologies Pvt Ltd, Kochi, India, Aug 2008 to May 2009

Software Test Engineer

Demonstrated proficiency in manual testing methodologies, covering webpage functionality, control flow, usability, compatibility, and performance testing.

Created, implemented, and documented detailed test cases to identify bugs and refine requirements.

Utilized effective communication skills to address feature interaction discrepancies and identify coding anomalies.

Applied considerable experience in conducting thorough exploratory testing to assess product robustness and functionality.

Showcased proficiency in web page design using Macromedia Dreamweaver.

Education and Credentials

Bachelor’s Degree in Electronics and Communication Engineering, Oct 2004 to Jun 2008

Mar Baselios Christian College of Engineering and Technology, India

Certifications

Certified Scrum Master (CSM) #001393663

IT Asset Management (ITAM)

Hardware Asset Management (HAM)

Technical Proficiencies: Microsoft Office 365 (Word, Excel, PowerPoint, Access, Visio, SharePoint, Outlook), SQL, MSSQL Server, MySQL, Windows, Linux, Atlassian Jira, Atlassian Confluence, Tableau, ALM, Crystal Report, Notepad++, Notepad, Eclipse

Additional Information

Languages: English

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