Jessica Perez

*** * *** **** **. Ontario CA *****

626-***-**** Email: ad3mi3@r.postjobfree.com

EDUCATION

Los Altos High School, Hacienda Heights

● Diploma

August 2005-June 2009

Mt. San Antonio College, Walnut

● Started General Education

August 2009- December 2011

Rio Hondo College, Whittier

February 2018-Present

●Completed General Education

●Studying Business

●Will obtain Associate of Arts in Business Administration June 2024

EXPERIENCE

Hollister June 2009-2011

Floor manager- Puente Hills Mall, City of Industry

●Floor manager - in charge of making sure floor sets are up to standard and everyone is where they are assigned

●Used communication skills to pair outfits for customers and increase sales

●Making sure associates are maintaining their assigned areas

●Making sure clothes are folded and rooms are clear for customers to shop

●Use of cash register

●Counting drawers

In-N-Out May 2012-August 2017

Level 6 cook - Hacienda Heights/La Habra

●Cook quickly, dressing burgers efficiently, preparing fries, pouring drinks

●Worked all positions - burger cook, fries, board (dressing burgers), handheld, prep, order taker

●Multitasking to keep wait times down and increase sales

●Teamwork with all associates

●Interacting with customers making sure each customer is greeted, tended to, and served

●Register - counting, assigning registers to associates, balancing drawers

●Order taking quickly and efficiently

●Preparing vegetables quickly

●Assigning positions to associates

●Trusted with and full access to the safe and store key

●In charge of daily inventory for the store

●Meeting deadlines such as burger sales per half hour and daily fry sales

●Working and managing in fast paced environment

●Running shifts

●Took Management classes and courses at In-N-Out University of Baldwin Park

Escape Salon and Day Spa February 2021-May 2023

Assistant Manager - Claremont

●Management of salon and front desk associates

●Working with inventory and sales of merchandise

●Managing other associates to work as a team and create a smooth work environment

●Register - counting register, ensuring money is evened out every shift to $500 and dropping remaining cash in the safe

●Payroll - Trusted to write, sign, and distribute checks for associates and stylists

●Make the schedule for the front desk staff

●Working very closely with clients to help achieve their beauty goals

●Excellent customer service

●Answering multiple phones lines/booking clients and assisting them with all their needs

●Sales/selling merchandise - giving advice and recommendations on products and services

●Interacting with clients, bringing a positive attitude and warm experience

●Strong passion for goal setting and achievement

LA Fitness May 2023-Present

Operations Manager – Glendora

Excellent communication and interpersonal skills

Using strong organization skills and excellent attention to detail

Multitasking answering phones, helping members in person, and walking the floor

Coordinate with all vendors, machine maintenance, supply orders, and member services to ensure quality work is done

Budget and maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property

Responsible for all hiring, training, and firing of janitorial, front desk staff, and Kids Klub babysitters

Responsible for all banking, reconciliation, and all cash flow of the gymnasium and meeting all banking deadline requirements

Maximize short-term profit and brought in over $3,000 monthly in gross

Demonstrated ability to lead, develop, and empower a large team

Skilled in building and maintaining customer relationships to earn monthly revenue

Providing a fun, happy, and clean environment

Providing a smooth-running business

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