Problem Solving
Computer Literate
Adaptability
I am a dedicated and empathetic Customer Service
Representative with a passion for helping people. I have excellent communication and problem-solving skills, and I work well in teams. I am excited about the opportunity to join A Place for Mom, where I can use my skills to assist families in finding the best senior care solutions. I look forward to contributing to your team and providing exceptional service to your customers.
TELETECH - BPO
2013-2016
Qualfone - BPO
2010-2013
Customer Care Representative
Customer Service Representative
Take calls about health care accounts. Providing
detailed info about benefits, claims, and policies to providers. After satisfying HIPAA. Resolve
provider inquiries and meet their expectations.
Sell airtime and smartphones
Handle phone calls for basic and technical
phone troubleshootings
Assist with phone upgrades and number
transfers
Generate tickets for customer complaints
Work Experience
About Me
Information Technology
STI - Dumaguete
2007 - 2008
ABgeneral
NORSU
2005 - 2006
BuysHomes - Texas
2019
Sale Representative - Outbound
a real estate company in Texas that helps
people buy and sell homes. They focus on
giving great service and making the process
easy for their clients. Their team works hard
to understand each client's needs and find the
best solutions for them. Whether you're
buying or selling, Buyshomes Texas aims to
make your experience smooth and
successful.
Education
SEBLERO
REYMARK
CUSTOMER SERVICE REPRESENTATIVE
Contact
Balugo, Dumaguete City,
Philippines, 6200
*****************@*****.***
Skills
Communication
Sales Negotiator