KNICOLE D. JOHNSTON
Philadelphia, PA 19120
EMPLOYMENT
US Medical Staffing, Inc.
Credentialing Specialist (Education, Nursing, Behavioral Health)
08/2019 - 1/2021
Collect and review pre-employment documentation for accuracy and completion
Verify credentials for legitimacy
Monitor the onboarding of new hires
Maintain personnel files according to company policy as well as state and federal regulations
Perform post hire check ins at regularly scheduled intervals to ensure credentialing compliance
Register applicants under the FBI's cogent fingerprinting database and perform functions related to
Lovie Lees Childcare Center
Lead Teacher (Infant/Toddler)
07/2015 - 07/2019
Create an education program to addresses the specific needs of all children in my care
Supervise teachers and volunteers in classroom
Assess and maintain records of children’s developmental growth
Create a positive, healthy, and safe learning environment
Coordinate Parent/Teacher involvement
Porters Daycare and Educational Center
Lead Teacher (Infant/ Toddler)
01/14 - 7/20/15
Responsible for maintaining, evaluating, and keeping accurate up to date files on each child including but not limited to the ounce scale, observation records, progress reports, daily reports, brigance, D.H.S. monthly reports, educational portfolios, and individual child portfolios.
Scheduling, planning and leading parent teacher conferences.
Supervising children daily during activities, meals, and outdoor play.
Lesson plan implementation.
First Philadelphia Preparatory Charter School for Literacy
Literacy Assistant
01/13 - 01/14
Maintain and respect confidentiality of student and school personnel information
Discuss assigned teaching area with the lead teacher to coordinate instructional literacy efforts
Assist classroom teacher in presenting subject matter to students by utilizing a variety of recommended methods and techniques
Tutor students, individually and in groups, with lesson assignments to present or reinforce learning concepts
Assist teacher in maintaining a classroom that fosters a safe and positive environment for all students and staff
Assist in ensuring adequate supervision for students
Take all necessary and reasonable precautions to protect students, equipment, materials, and facility
Perform other related duties as assigned by classroom teacher and/or building administrator in accordance with school policies and practices.
Salvation Army Kroc Center, Philadelphia, PA
Member Services Representative and Lead Playcare Associate
03/11 - 08/12
Responsible for overseeing the activities of the front desk which included: Opening and closing procedures, answering telephones, using overhead intercom as needed, guest/member check-ins, and the lost and found.
Knowledge of CCMS software as it relates to service desk procedures for check-ins, manage account information such as upgrades, downgrades and cancellations as needed and handle all Point of Sale (POS) transactions
Schedule all appointments, including reminder phone calls, cancellations and notifying associates of appointments as dictated by center policy
Address members and guest complaints professionally and reported concerns to the Member Service Manager
Other duties included but were not limited to working in the Kroc Center PlayCare (a child care service provided to members of the center on an hourly basis). Responsibilities for developing a lesson plan for children ages 6 months to 5 years of age; billing for all Play Care enrollments; creating policies and procedures regarding opening, closing and sign-ups for the Play Care.
Minds Matter Day Center, Philadelphia, PA
Teacher (Infant/Toddler)
02/08 - 7/10
Supervise children during play, ensuring their physical safety at all times
Help children with daily routines such as toileting, dressing, eating and sleeping
Scaffold children's behavior and social development
Maintain a safe, clean, learning environment
Education Works – Imani Charter School, Philadelphia, PA
Assistant Teacher (Second grade)
08/07 - 02/08
Worked as a member of a co-operative team in order to provide a safe, healthy educational program for the group/groups of children in care.
Assist the team leader with the recording of children’s records and other activities
Assist the supervisor as required in setting up and cleaning away equipment, attending to the needs of children, administrative duties, and any other tasks incidental to the primary contact role
Assist with the indoor and outdoor supervision of the children
Attend to the physical needs of the children
ShopRite Supermarket, Philadelphia, PA
Cashier
05/07 - 08/07
Handl all cash and credit card transactions in a heavily populated fast paced environment
Balance cash draw at close of shift
EDUCATION
CDA Certification, Currently Enrolled – June 2016
Eastern University, Elementary Education w/ Special Ed, 2015
Germantown Lankenau High School, Academic Diploma, 2006