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Customer Service Nursing Assistant

Location:
Buffalo, NY
Posted:
February 14, 2024

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Resume:

Takiea Jones

Cna

Buffalo, NY *****

ad3mfz@r.postjobfree.com

+1-716-***-****

Progressive and professional operative with potential and ambition for advancement. Customer-service oriented conception with established and effective communication and leadership ability. Extensive experience in fast paced environments with efficacy. Operations Skills

-Swiftly and efficiently locate and package items as part of warehouse operations

-effectively multitask with completing several customer transactions

-detail orientated and thorough processes

Consumer Service Skills

-provide highly responsive and caring attention

-attentive to individual needs and protocols

-maintain friendly and open environment to encourage consumer satisfaction Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant

Elderwood at Williamsville - Williamsville, NY

January 2021 to Present

Help assist patients with activities of daily living such as bathing,feeding,grooming,clothing etc Customer Service Representative

Family Dollar - Buffalo, NY

April 2020 to September 2020

Help customers by cashing orders out and help locate items, stock items on shelves when not busy. Manufacturer

Aps (Tectran) - Cheektowaga, NY

March 2019 to April 2020

Make and assemble power and cable cords for trucks and trailers Machine Attendant

Aps (TMP Technologies) - Buffalo, NY

March 2017 to February 2018

Operate machinery making liquidator foam products

ORDER FILLER

Patterson Logisitics (Sps) - Tonawanda, NY

June 2016 to March 2017

Located and picked items from warehouse as per order sheet

● Assembled and packaged individual orders and prepared for shipping

● Operated forklift in warehouse setting

CERTIFIED NURSING ASSISTANT

Absolut Care - East Aurora, NY

January 2016 to May 2016

Assisted residents of eldercare facility with daily living tasks including bathing, dressing, grooming and feeding

● Provided attentive and personal care to each resident according to their individual care plans

● Transported residents to appointments in community as needed

● Completed daily paperwork as per company policy

CERTIFIED NURSING ASSISTANT

Sheridan Manor - Tonawanda, NY

September 2014 to January 2016

Assisted residents of eldercare facility with daily living tasks including bathing, dressing, grooming and feeding

● Provided attentive and personal care to each resident according to their individual care plans

● Transported residents to appointments in community as needed

● Completed daily paperwork as per company policy

CERTIFIED NURSING ASSISTANT

Garden Gate - Cheektowaga, NY

April 2014 to September 2014

Participated in and completed CNA training program through McGuire

● Assisted residents of eldercare facility with daily living tasks including bathing, dressing, grooming and feeding

● Provided attentive and personal care to each resident according to their individual care plans

● Transported residents to appointments in community as needed

● Completed daily paperwork as per company policy

ASSEMBLY LINE PACKER

Harlequin's - Depew, NY

August 2012 to February 2014

Worked as part of assembly line for small book distributor

● Located individual items in warehouse and assembled orders for wholesale customers

● Operated machine to turn loose pages into covered and bound books FOOD PREPARER

McDonald's - Tonawnada - New York, NY

December 2009 to February 2012

Operated fryer and grill to prepare food as per company standards

● Prepared and assembled food as per customer order

● Ran cash register and front counter as needed

● Employee of the month June 2011

Education

High school or equivalent in Hospitality/Culinary arts Emerson School Of Hospitality - Buffalo, NY

September 2000 to June 2004

Skills

• Assembly

• Culinary Experience

• Manufacturing

• Warehouse experience (4 years)

• Food Preparation

• Nursing (3 years)

• Acute care (3 years)

• Caregiving (3 years)

• Vital Signs

• Packaging (4 years)

• Customer Service

Certifications and Licenses

CNA

June 2021 to June 2023

Assessments

Nursing assistant skills — Familiar

December 2021

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar

Work style: Reliability — Proficient

May 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Home health aide skills — Proficient

July 2022

Providing care to patients in a home setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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