Post Job Free

Resume

Sign in

Payroll Specialist Customer Service

Location:
Douglasville, GA
Posted:
February 14, 2024

Contact this candidate

Resume:

SULA D. GHAFOOR

**** ******** *****, ************, ** 30135 Phone: 973-***-**** • Email: ad3mf6@r.postjobfree.com

SUMMARY

A detail-oriented payroll professional with twenty years hands on experience in all aspects of payroll processing. Extensive experience with multi-state payroll; Committed to accuracy and deadline driven. Familiar with time import process, wage garnishments, interface with benefit deductions and manual check process. Successful at payroll processing, customer service and payroll related training.

HIGHLIGHTS

Independent and self-motivated Adept at ADP, Ceridian, Paycor, UKG, and Workday

Skilled at time management and multitasking

Strong written and verbal communication

Highly organized, detail oriented and accurate

Skilled with Kronos, OneDeltek and ETAS time systems

Perform with minimal supervision Proficient at Word, Excel, Outlook, and SharePoint

EXPERIENCE

Payroll Specialist TYLin International

2022 - Present Atlanta, GA (Fully Remote)

•Prepare and process US multi-state and Canada payroll on a bi-weekly frequency

•Trained on Ceridian, UKG,and Paycor for separate companies during an integration to the Workday platform

•Audit and balance output reports following each payroll transmission

•Train, audit and monitor all tax and direct deposit changes made by the employees through SelfService

•Enter new hire information within our OneDeltek system

•Post timesheets and adjust salaried job costs through OneDeltek for hourly non-exempt, salary exempt, and salary with overtime eligibility employees for multiple company codes

•Process voids, stop payments, and other adjustments as needed

•Process special payments such as expense reimbursements, various bonuses, stock options, allowances, etc.

•Manually enter and process garnishments to ensure compliance with court orders and employee withholding requests

Assist the Accounting and Benefits departments, as needed, to resolve general ledger accounting issues and payroll related activity

•Support and provide information for internal and external audits

•Participated in a massive integration of eight companies and four payroll systems onto the Workday platform as one entity through testing and training

•Launched live payroll on Workday by January 2023

Senior Payroll Specialist GCP Applied Technologies 2021 - 2022 Alpharetta, GA (Hybrid to Remote)

•Prepared and processed US multi-state and Canada payroll on a weekly, bi-weekly, and semimonthly frequency

•Performed audits and balanced output reports, including 401(k) reports following each payroll transmission

•Audited and monitored all tax and direct deposit changes made by the employees through SelfService

•Batched, entered, and filed both electronic (KRONOS) and manual timecards for hourly nonexempt employees

•Processed voids, stop payments, and other adjustments as needed

•Processed special payments such as relocations, incentive bonuses, allowances, etc.

•Processed garnishment calculations to ensure compliance with court orders and employee withholding requests

•Assisted the Accounting and Benefits departments, as needed, to resolve general ledger accounting issues and payroll related activity

•Supported internal and external audits

•Prepared, paid, and filed monthly and quarterly taxes (state, local taxes, and union dues)

Senior Payroll Specialist National DCP

2018 - 2021 Duluth, GA (Hybrid)

•Prepared and processed multiple-site payroll on a weekly basis for 400 employees

•Generated payroll reports as needed

•Conducted monthly trainings for the HR generalists and managers for each distribution center offering guidance and clarity for payroll-related topics

•Responsible for data entry in the payroll/ HRIS system employee maintenance

•Processed files from the timekeeping system and quickly respond to Essential Time issues to ensure accurate payroll data is transmitted from the remote locations

Reconciled payroll prior to transmission and validate final reports to ensure accuracy of employee earnings

•Processed garnishment calculations to ensure compliance with court orders and employee withholding requests

•Processed manual checks, voids, stop payments within ADP banking to resolve pay discrepancies

Payroll Specialist Emory University

2017 - 2018 Atlanta, GA

•Processed direct deposit forms, tax forms, general deductions, and garnishments

•Generated payments for monthly deductions

•Processed on demand checks and pay requests

•Prepared moving expenses to be processed through payroll

•Calculated vacation payouts for biweekly and monthly employees

•Processed direct deposit rejects, retroactive payments, and overpayments

•Provided customer service to employees through email, incoming calls, and office visits

Senior Payroll Administrator Lincoln Educational Services Corporation 2006 - 2017 West Orange, NJ

•Processed bi-weekly and semi-monthly payroll for 1800+ employees using ADP Enterprise and Kronos 8.0

•Assisted with preparation and processing of Form W-2 and year-end adjustments (third party sick pay and long-term disability)

•Responsible for audit and reconciliation of 401(k) reports

•Prepared, paid and filed monthly and quarterly taxes (state, local taxes and union dues)

•Prepared manual checks as requested

•Prepared spreadsheets and reports for payroll inquiries using MS Excel, ReportSmith, and Kronos

•Acted as main payroll contact for questions from employees and upper management

•Managed and distributed auditor’s requests to colleagues related to SOX compliance issues

•Processed Form W4, direct deposit set up, garnishments and completed employee verifications

•Ran audit reports prior to transmitting payroll to ensure employees were paid and taxed properly

•Conducted an online training for the HR staff for updates in the system and changes to the payroll processing

•Successfully completed companywide staff training including PowerPoint presentation related to

Kronos 8.0 upgrade

Implementation Specialist Automatic Data Processing (ADP)

2002 - 2006 Parsippany, NJ

•Set up new accounts and trained new small business clients on ADP software for payroll processing

Interfaced with new client personnel for processing questions/issues

•Participated as a member of implementation team to ensure clients were well versed with ADP products and services.

•Acquired knowledge on all ADP offerings and ensured all products, features or equipment were properly installed.

•Provided superior customer service and support

EDUCATION

Strayer University, July 2018- March 2023, Obtained Bachelor’s Degree in Business Administration with a Concentration in Human Resources

Fundamental Payroll Certification

REFERENCES

Available upon request



Contact this candidate