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Customer Service Facility Management

Location:
Atlanta, GA
Posted:
February 14, 2024

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Resume:

Richard T. Tedhams

****B Chelsea Park Lane

Norcross, GA 30092

Cell Phone: 770-***-****

An Energetic and motivated professional with excellent people skills. I am in pursuit of a position of responsibility where I can build solid long-term relationships between management and customers. Professional experience includes Facility Management in the Fine Dining Industry, Management and Installation of State of the Art Personal Theater / Surround Sound Systems, and most recently Sales and Distribution of Parts in the Auto Industry. Proficient in building rapport and relationships, a Team Player with the ability to work independently.

PROFESSIONAL EXPERIENCE

Nalley Lexus - Parts Associate - 2010 / 2023

Initially started in the warehouse doing shipping and receiving, checking in orders and printing tickets for pulling orders to be delivered, or shipped, then shipping them. Then, moving to the parts counter, providing service, technicians, and customers with quotes- then ordering and pulling parts in an efficient and professional manner. Alpha Com - Installation Supervisor / Manager - 2004 / 2006 Joined this company as a technician experienced in Low Voltage electrical installation and progressed to Supervisor / Manager installing State of the Art Personal Theater / Surround Sound Systems using the latest in large screen Digital / HDTV Flat Panel Plasma TV’s and Surround Sound Audio Systems. Responsible for the day to day running of a crew of four other workers and liaising with the design Architects and Engineers to ensure the work was completed as shown on the blueprints. Restaurant and Bar - Shift Manager - 1997 / 2004

Responsibilities included Management of Kitchen and Floor Staff. Food, Liquor, Wine and Beer Procurement. Customer Service and end of shift Cash Drawer receipt tally confirmation and Banking. Work effectively in a fast paced, hi-pressure environment to provide quality service in Food and Beverage. Generated and maintained high sales revenues through Positive Staff Management and superior Customer Service by Establishing and Maintaining customer relationships for repeat business. EDUCATION

Peachtree High School

Gwinnett Technical College References Available Upon Request



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