Tsoulfa CV Page *

PERSONAL SUMMARY

A reliable and hardworking professional with a practical hands-on approach, who always perseveres to achieve the best results.

Analytical, logical with the ability to identify problems, develop and implement practical solutions to meet business needs.

Personal Strengths

- Good organizational skills and administrative skills

- Ability to work under pressure and strict deadlines

- Ability to understand business processes from a customer perspective

- Team player as well as able to work and react independently

- Ability to communicate to all different levels of employees, to work with diverse personalities and different cultures

- Ability to analyze & assess large amounts of data to draw conclusions

- Ability to acquire knowledge quickly and accurately WORK EXPERIENCE

Jun 2023 –

present

ANTHROPOTECH Business Consulting Services Ltd

Founder/SAP Project Manager

HB Fuller Global adhesives manufacturer and distributor SAP OTC-PTP-ITF trainer/consultant (contract)

Stanley Black & Decker Global provider of tools, security, and industrial products and services SAP SD EDI Consultant (contract) - Migration to European Countries ORDERS05-ORDERSP-DESADV-INVOIC

Customizing-Enchancements, Workflow for Errors Handling, Support SIT, UAT, Go-Live activities ETEM S.A

SAP Support Manager SD,MM,PP (freelance)

Nov 2022 –

May 2023

ETEM S.A (group of VIOHALCO) Designer and producer of architectural/industrial systems and aluminium profiles

SAP Manager SD,MM,PP, BW, SalesForce (Greece, Serbia, Romania, Bulgaria) May 2020 –

Oct 2022

Photos Photiades Group Manufacturing and Distribution of coffee, beverages & alcoholic drinks Senior IS Consultant (SD-MM-EDI) remote for Greece, Cyprus, Croatia,Slovakia,Romania Support and Improve Current System (SAP ECC), suggesting SOP, ensuring uniformity across companies in different countries.

- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements

- Design, customize, configure and testing of SD module

- Configure and testing MM module

Release procedure (PR, PO), Handling Discrepancies at GR, Stock transfers between plants/materials/storage locations

Material Valuation-Warehouse Book

- Integration SD with FI

- EDI Configuration (ORDERS, ORDRSP, INVOIC, DESADV, SHPMNT, DEBMAS, MATMAS), specs for other interfaces with non-SAP (customers, 3PL, SalesForce)

- Document functional specifications (RICEFW), test cases and results.

- Provide ad-hoc training and user support as required.

- Identify gaps, issues and work around solutions.

- Handle with Hellenization issues, E-Books (submit legal documents to tax authority)

- Knowledge of debugging, Function Modules, Customer Exits, LSMW

- Plan changes and Handle with reactions (change management) PERSONAL DETAILS

Aggeliki-Chrysanthi Tsoulfa

6 Rodopis Street, 15125

Marousi, Athens Greece

Mobile: +30-697*******

E-mail: ad3mcp@r.postjobfree.com

LinkedIn: http://lnkd.in/mSys-R

Nationality: Greek

Tsoulfa CV Page 2

Dec 2018 –

Apr 2020

Accenture

SAP SD Business & Integration Associate Manager

Projects

Dec 2018 –

Sep 2019

HELLENIC PETROLEUM (Greece, Cyprus, Bulgaria, Fyrom, Romania, Montenegro) an OIL & GAS Company (Downstream)

Support and improve current System SAP ECC

Oct 2019 –

Apr 2020

UPFIELD Multinational company that specializes in plant-based nutrition Joined a multinational project S/4HANA On Premise implementation

- Sales and Distribution Configuration settings based on best practises baseline and “world template” Define Sales Area - Business Partners – Customers – Customers Hierarchy - Pricing – Free Goods Determination

– Sales BOM - Revenue Account Determination - Output Control – Text Determination - Material Determination – Log of Incomplete Items – Define Sales/Delivery/Billing Documents – Collective Billing - Billing Plan - Rebates

- Logistics Execution Configuration settings based on best practises baseline and “world template” Basic Shipping Functions – Schedulling – Routes – Serial Numbers – Batch Determination – Define Delivery Types – Incompletion Control of Deliveries – Multileg Shipment Doc – Shipment Cost Documents

- Data Migration

Legacy master data cleansing, ensure data quality, extract and upload into new system with LTMC using staging tables.

- Hellenization – Greece Localization

IMG activities for SD Localisation tables - Integration with FI – Special Business Transaction (Cancellations, Deliveries Free of Charge) – Customizing of Legal Documents – Print task codes with series and numbering Sep 2013 –

Nov 2019

Delhaize Group Food Retail Sector (operates a network of supermarkets and other store formats). SAP Retail Business Analyst - Order to Cash (O2C) (Greece, Belgium, Lux, Serbia, Romania) The Business Analyst OtC (Order to Cash) acts as a liaison between the CoE SAP Supply Chain organization and the Supply Chain/OtC departments of the different Operating Companies in scope. Key Responsibilities

In collaboration with the local IT Demand organization:

- Identifies, analyzes, defines and documents detailed requirements to support project and business objectives within OtC area (mainly SD, MM & IS-Retail). Processes in scope:

- Sales Order Management-Stock Transport-Order Management-Outbound Logistics-Pricing-Billing

- Proactively contributed as a member of a project team, delivering day-to-day functional support and application administration for various processes. Successfully resolved medium complexity issues, enhancing overall project performance and ensuring seamless operations with minimal downtime.

- Execute Retail Pricing for large article volumes (one-step/two-step calculation, markup/markdown calculation, promotions, bonus buy (ensuring correct and consistent effective sales prices across all stores and product assortments (food, non-food, drinks, grocery, deli&bakery, meat, seafood). Tasks

- Provide continuous support of the SAP SD module to the business and to the internal clients

- Allow for localization and enhancements of the package (avoid local development) justified by a business case enabling better business capabilities

- Create corresponding functional requirements as an input to application design

- Design solutions, configures the system

- Deliver best in class, operable and sustainable Business Solutions with an optimal balance and integration between the different elements: Applications, Infrastructure, Data, Business Processes, Business Organization, IT Organization

- Deliver Multi-Format, Multi-Channel, Multi-Country, Multi-Business Model solutions

- Support the Change Management team (Communication, Organization transformation, provide the application training content for end users)

- Develop reports

- Provide day to day functional support, application administration & troubleshooting (L3) for all European Operating Companies in scope, in the context of the overall Operational Support Organization in place, in liaison with the vendor support organization (HPSM)

- Partner with peers when integrating functionalities across applications and/or modules

- Lead training sessions for end users

-

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Mar 2019 –

May 2013

Chipita International S.A

Multinational food company that specializes in the production of bakery and confectionery products Nov 2012 –

May 2013

Business Systems Analyst Sap BW

Design, develop and implement SAP Business Intelligence solutions (BW) supporting the SD, CO-PA business processes and team

Key Responsibilities

- Manage the entire project lifecycle from project initiation through production

- Map business reporting requirements to BI data model

- Worked with BW/BI developer in data modelling and created DSO’s, info-cubes, multi-providers, transformations and other relevant structures in SAP BW.

- Provide production support of business reporting requirements.

- Cooperation with SD, CO-PA modules

Achievements

- Managed to create unified reporting support for sales and financial department for 19 countries

(data of 8 countries came from different ERP via well-designed flat files) Jan 2009 –

Oct 2012

Legacy/SAP Business Analyst

Joined a multinational project SAP ECC implementation Key Responsibilities

- Conduct analysis of sales business and user needs in order to develop requirements documentation for the implementation or revision of systems and applications projects for specified business units. (Support module Sap SD in Bulgaria, Romania, Russia, Poland, Ukraine, Hungary, Czech, Slovakia, Germany, Serbia)

- Working in conjunction with the business users and development teams, responsible for the creation and execution of application test scripts, scenarios, and test plans that validate initial business requirements.

- Sales Reporting Chipita Group

Skills

- Familiar with Business Intelligence solutions and implementations

- Knowledge of data warehousing and data management practices

- Knowledge of data models and relationships between data elements

- Deep Knowledge of "Customer" and "Material" Master Data

- Sales Billing, Pricing, Discounts, Rebates, Contracts across countries and different ERP systems

- Sales Budget Process

- Expertise in Business intelligence, Data Analytics, and Data Warehousing, and understanding of the organization’s systems and capabilities to ensure the most efficient use of resources Achievements

- Successful implementation of Sap SD in 10 countries, specialization in pricing and discounts processing. Reconstruction of structure-master data, order management system (billing-pricing) able to accommodate the changes in management providing deep and clear reporting analysis of customer contracts. This project has been implemented in Hungary (Scala 2.1) and in Slovakia-Czech (KelWin of Keloc) Mar 1999 –

Dec 2008

Sales Support Administrator /Data Analyst

Key Responsibilities

- Examine and evaluate purpose and content of business reports to develop new, or improve existing, format, use and control

- Continuously research and implement new technologies, tools, and best practices to improve and optimize the data infrastructure.

- Ensure data accuracy and integrity through cleaning and validation processes

- Provide data, business /management information, ad-hoc and regular reporting as needed / requested by the sales business. Maintain and improve all the associated systems and processes.

- Understand and comprehend new system changes as they affect data, reports, and reporting systems.

- Assist and support the annual budget process with specific emphasis on owning the planning system.

- Educate, support and encourage sales team to use and understand reporting tools and reports.

- Responsible for second-line support and the development of Help and other supporting documentation Achievements

Successful design and implementation of OLAP sales reporting cube (SQL server 2005) in cooperation with external developer. Implementation of complex sales reports (SQL reporting services) to meet business needs. Dec 1996 –

Jan 1999

Forecast Ltd - Market Research and Pricing Consultants company Research Supervisor

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EDUCATION

Jul 2023 SAP Build Process Automation

Dec 2018 IOG100_Primary and Secondary Distribution with SAP for Oil Dec 2015 DSM100_SAP Decision Service Management (BRF+) IRT320_Pricing, Promotions, and Markdowns in SAP for Retail May 2014 SAPIRT_Function Overview in SAP for Retail IRT310_Master Data in SAP for Retail

Mar 2014 C_TSCM62_66

License 001*******

SAP Certified Application Associate - Sales and Distribution, ERP 6.0 EhP6 SCM600_Business Processes in Sales and Distribution SCM605_Sales Processing in SAP ERP

SCM610_Delivery Processing in SAP ERP

SCM615_Billing in SAP ERP

SCM620_Pricing in Sales and Distribution

SCM650_Cross-Functional Customizing in Sales and Distribution Nov 2012 BW310_BW - Enterprise Data Warehousing

Sep 1992 –

Apr 1997

University of Piraeus

Bachelor in Statistics and Insurance Science

REFERENCES Check my LinkedIn profile for more.

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