BECKY ACKERMAN

Sheldon, IA *****

ad3mco@r.postjobfree.com

+1-712-***-****

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Authorized to work in the US for any employer

Work Experience

Administrative Assistant

Cooperative Energy - Sibley, IA

July 2023 to Present

• Receive and enter payments.

• Answer and transfer phone calls. Take and pass along messages.

• Completed convivence store paperwork.

• Email customer statements and invoices. I help answer questions they have.

• Prepare end of the month statements.

• Copy and file paperwork.

• Help customers with orders.

Customer Service Representative/Sales Associate

Hog Slat - Hartley, IA

June 2022 to July 2023

• Processed customer orders and inquiries via phone, email and in-person.

• Ship, receive and transfer orders.

• Completed weekly inventory and helped order parts.

• Used the forklift to unload and load trucks.

• Quoted prices for customers.

• Completed end of the day deposits.

Load Out

Kent Feeds - Sheldon, IA

May 2021 to June 2022

• Received incoming products/supplies and verified items on receiving schedule against bill of lading.

• Prepared paperwork for the following day.

• Completed samples of feed daily.

• Kept up with facility upkeep.

• Communicated with drivers each load.

CNC Machinist

Rosenboom Machine & Tool - Sheldon, IA

September 2020 to May 2021

• Maintained tight tolerances with design specifications.

• Inspected completed parts to verify compliance with specifications and quality standards.

• Properly loaded and unloaded materials in and out of machines.

• Monitored equipment to detect and report malfunctions and prevent accidents.

• Operated drill presses, lathes and milling machines to produce required parts.

• Supported by logging daily production, scrap rate and machine maintenance data. Oven Operator

Den Hartog Industries Inc. - Hospers, IA

December 2018 to September 2020

• Carefully reviewed daily work orders and documented daily activities to maintain accuracy, reduce material waste and increase overall productivity.

• Kept operations in compliance with company targets, safety requirements and legal statutes.

• Reviewed parts and removed extra materials before loading into furnace, to make tight production targets.

• Kept a clean work area.

• Weighing out powder for each mold and made sure the molds and powder weren't contaminated. Education

Associate of Arts in Criminal Justice

Northwest Iowa Community College - Sheldon, IA

May 2017

Skills

• Medication Administration (10+ years)

• Hospital Experience (1 year)

• Patient Care (10+ years)

• Vital Signs (10+ years)

• Manufacturing (4 years)

• Customer service (6 years)

• Administrative experience

• Communication skills

• Windows

• Microsoft Word

• Typing

• Leadership

• Front desk

• Office experience

• Microsoft Outlook

• Data entry

• Cash handling

• Basic math

• Cash register

• Supervising experience

• Computer skills

• Analysis skills

• 10 key typing

• Phone etiquette

• Organizational skills

• Medical terminology

• QuickBooks

Certifications and Licenses

Certified Medication Aide

January 2003 to Present

I have done CMA work for a few years. I have also taken my generals for nursing. Driver's License

December 2026

Additional Information

Throughout my career I have learned many new skills. Working in manufacturing has taught me to keep a tight schedule and to make sure parts are made correctly and well. I have worked as a manager and successfully ran a small team of employees. I did things from inventory to scheduling. While working in customer service and an administrative role I have learned to communicate with customers and build relationships with them. I have learned to multitask and to keep things organized by doing filing. Early in my career I worked in the medical field as a CNA and CMA. During my time I learned to stay organized and enjoyed getting to know patients and their families.

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