‘kw******(@. gmail.com

773-***-****

Chicago, IL. *0628

Skills

+ Training and Coaching

+ Shift Scheduling

+ Transaction Management

+ Supply Restocking

+ Customer Service Management

+ Drawer Balancing

Education And Training

96/2014

GED:

City Colleges Of Chicago-

Kennedy-King College

Chicago, IL.

Darlwin Chairs

Summary

Hardworking offering more then five years and more of experience

in retail, Solid team player with upbeat, positive attitude and

‘commitment to providing excellent customer service. Proficient in

scanning goods and collecting payments, resolving complaints and

training newly hited cashiers. Friendly multitasker with in-depth

knowledge of POS system operations.

Experience

‘Leo Den Lounge - Head Cashier,Head Bartender

Chicago, IL

02/2020» Current

+ Handled retums, exchanges, and refunds in accordance with

company policy while maintaining a high level of customer

satisfaction,

+ Scheduled and supervised cashiers during shifts, ensuring proper

coverage of registers.

+ Coached employees on best practices for handling customer

complaints quickly and effectively.

+ Performed opening and closing duties such as counting money,

balancing tills, and reconciling discrepancies.

Walmart - Apparel Merchandiser

Chicago, IL

04/2016 - 02/2021

+ Developed training materials for store personnel on proper

merchandising techniques.

+ Coordinated with buyers from other departments regarding cross-

promotional activities involving clothing lines.

+ Inspected incoming shipments of apparel items for accuracy against

purchase orders.

+ Forecasted demand for upcoming seasons based on past sales

figures,

+ Provided guidance to store personnel regarding product selection

and display techniques.

Sander’s Lounge(OC’S) - Head Cashier, Head Bartender

Chicago, IL

06/2016 - 05/2020

+ Handled retums, exchanges, and refunds in accordance with

company policy while maintaining a high level of customer

satisfaction,

+ Scheduled and supervised cashiers during shifts, ensuring proper

coverage of registers.

+ Coached employees on best practices for handling customer

coumblaiods ciici ded ateciecke.

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