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Customer Service Front Desk

Location:
Tallahassee, FL
Posted:
February 15, 2024

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Resume:

Kriston Abbott

Energetic and hard working receptionist

Lynn Haven, FL 32444

ad3m7a@r.postjobfree.com

+1-850-***-****

Energetic Customer Service Representative with years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. Great handling money and running a register. Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Hotel Front Desk Clerk

Days Inn - Clanton, AL

October 2020 to June 2021

• Check customer's inn

• Computer skills

• Take payments

• Clean office

• Refill coffee

Correctional Officer

Santa Rosa Correctional Institution - Milton, FL

February 2019 to November 2020

• Watched inmates

• Made sure the were where they were supposed to be Cashier/Sales Associate

ExxonMobil - Albany, GA

January 2016 to November 2018

• Handled transactions

• Interacted with customers

• Sold lottery

• Counted draw down at the end of the night along with lottery Cahsier/cook

The Other Place - Milton, FL

July 2017 to August 2018

• Breakfast cook

• Took orders from customers

• Cook meal to order

• Served the customer

Education

Some college in Home care professionals

Smart horizons - Santa Rosa County, FL

February 2019 to November 2020

High school diploma

Smart horizons online school - Milton, FL

March 2018 to May 2019

Skills

• Computer Skills (1 year)

• Time Management (3 years)

• Writing Skills (4 years)

• Customer service (3 years)

• Cash Handling (4 years)

• Conflict Management (2 years)

• Cashiering

• Security

• Surveillance

• Sales

• Cleaning Experience

• Guest Services

• Front Desk

• Commercial Cleaning

• Communication Skills

• Typing

• Customer service

• Hotel experience

• Time management

• Leadership

• Writing skills

• Basic math

• English

• Organizational Skills

• Phone Etiquette

• Data Entry

• Clerical Experience

• Law Enforcement

• Office Administration

• Laundry

• Microsoft Word

• Typing

• Customer service

• Front desk

• Clerical experience

• Guest services

• Windows

• Hotel experience

• Guest relations

• Leadership

• Conflict management

• Salesforce

• CRM software

• Technical sales

• Sales

• B2B sales

• Communication skills

• Telemarketing

• Financial services

• Cash handling

• Hospitality

• Driving

• Security

• Negotiation

• Cash register

Certifications and Licenses

Certificate in Home care professionals

Present

Driver's License

Assessments

Front desk agent (hotel) — Completed

August 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

August 2021

Identifying and resolving common customer issues

Full results: Proficient

Retail customer service — Proficient

March 2022

Responding to customer situations in a retail setting Full results: Proficient

General manager (hospitality) — Completed

March 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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