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It Support Technical

Location:
Riverside, CA
Posted:
February 15, 2024

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Resume:

Peyman Hashem zaei

657-***-**** ad3m6t@r.postjobfree.com Anaheim, CA

Lawful Permanent Resident, Fully Work Authorized Open to Relocation, PROFESSIONAL SUMMARY

IT administrator with 10+ years of experience in education management, assessment, curriculum planning, IT support, and program evaluation. Skilled in data collection, review, and analysis, and supporting diverse teams. Key Skills

• Data Analysis: Spss, Excel

• Educational Planning and Curriculum Design

• Educational Technology: Google Technical Support Fundamental, A+, Administrator Windows, Presentation Software (PowerPoint, Prezi), Network+, Linux

• Budget Management and Financial Reporting

• School Management and Teacher Assessment

• Microsoft Office Suite

• Fluent in English and Persian

EDUCATION

Bachelor of Science, Cloud Computing, 2023 current student Western Governors University, USA, Amazon career choice Master of Science (MS), IT Management (E-Business), 2018 Sistan and Baluchestan University, Iran, Zahedan

Bachelor of Science (BS), Engineering Computer-Software, 2016 Payame Noor University, Iran, Zahedan

Bachelor of Science (BS), Economic Agriculture, 2013 Sistan and Baluchestan University, Iran,Zahedan

Associate Degree of Science, Elementary Education, 2008 Shahid Motahari, Zahedan

PROFESSIONAL EXPERIENCE

IT Equipment, Coordinator

Amazon LGB3, California, Eastvale

Providing IT services for amazon LGB3 warehouse

• Inventory management and asset tracking

• Troubleshooting thin clients, PCs, Scanners, Printers and portable handheld terminals

• Provisioning scanners kindles thin client

• Customer service, Sim ticket, Service now

• Project management

• Amazon SURG2IT

• Bit locker Active directory

Head of Educational Assessment 01/2015 - 09/2021

General Department of Education of Sistan and Baluchestan Province, Ministry of Education, Education Measurement & Evaluation Department, Sistan & Baluchestan, Iran Providing education services for almost 82,0000 students, 8,000 schools and 30 cities in Sistan and Baluchistan Province (elementary, junior high, high school)

• Selected as a country evaluator: led 30+ evaluators to evaluate quantitative and qualitative educational indicators in 3 provinces in 150+ school and 28 cities (Comprehensive Annual Monitoring Plan)

• Held unique positions: Data analyzer/IT expert/Assessment and evaluation expert/ Expert in charge of assessing and evaluating of the General Directorate of Education Sistan and Baluchestan province.

• Determined the target program for the 2018 academic year in less developed areas, which led to a 10% increase in the average final math and physics scores in these areas. (The target program is a program that is considered for a specific area after monitoring and evaluation and tries to raise the index and find a solution to transition from the current situation to the desired situation.)

• Holding education exams every year

• Organized National entrance exams for 9 city's in the province with over 23000 student,

• Talent test for all candidate talented schools in province over 5000 students for junior school and over 5000 students for high school,

• Coordinated and organized high school final exam for all diploma field in 32 cities over 18000 student,

• Evaluated and judged the Festival of Superior Teaching Experiences for 300 participants.

• Review of research projects in education in field Educational Assessment

• Reviewing and analyzing the annual indicators of the educational system

• Data analysis in the fields of education, upbringing, health and physical education (4 areas of the Deputy Minister of Education) in all cities of the province. Comparing the average indicators of each field with the national average, examining the reasons for gaps and weaknesses in each field, and requesting quantitative and qualitative feedback from each deputy. Annual planning and budgeting of the educational calendar,

• Directed HR planning for new appraisal experts. Managing and maintaining old and new student data from 1970 to 2021 and supporting student software and systems (school registration software, testing, resource management, evaluation, etc.)

• Monitoring and reviewing the performance of the 30 cities in each term.

• MEHR project for children who have dropped out of school and have an academic gap. (Summary of the MEHR project for children who have dropped out of school and are taking a break. (In this project, by examining the data (comparison of regional data, test scores, demographics, etc.) of each city, students based on the annual promotion index (comparison of the number of annual graduates, annual rejection and enrollment in each Academic year) and identified and extracted as an indicator of promotion in each academic year (comparing the number of students promoted to higher levels). By examining the reasons for dropping out of school and prioritizing it (obstacles), sought solutions for recruitment and retention in each city. This plan reduced the dropout rate in 8 cities to 50% and also reduced the total dropout rate in the province by 36%. School Head Master 09/2011–01/2015

• Managed 4+ schools, Annual Educational Planning for the schools and help develop budgets for schools, monitor monthly financial reports to the school board, and ensure accurate student records for 2,000 students

• Software Project Manager 08/2018–09/2020.

Project software manager, originator

Forouzan Communication New Kooch, Iran, Tehran-Zahedan Startup company in freight transportation

• Leadership and management of two teams to build two startups in transport fleet, parts sales and sales of navigation systems holding several meetings with the employer to determine the overall goals of their project and provide solutions for software and website development.

• Preparing the technical proposal of the project using all the needs of the employer and the principles and standards of a website.

• Organizing members of the project technical team and holding briefings with them.

• Holding meetings specified in the contract with the employer to present project progress reports and review those cases with the employer.employer.

• Holding the initial delivery meeting of the website and application with the employer and finally the last delivery of the employer project according to all the items specified in the technical proposal and concluding a support contract.

"GiBar application is an intelligent system, which provides transportation services; Services such as registration and organization of fleet information and full-time lease of transport companies, which with the ability to enter the information of drivers and new fleet, allow companies to establish a fleet database"

. https://gibar.ir/

"Kianse is a freight facilitator system in transportation; which in the inner city, intercity and international areas, by holding price inquiries to transport cargo between reputable transport companies with a few simple clicks, brings more opportunities and lower prices. Has brought. The presence of reputable shipping companies and inquiries of thousands of cargo owners in this system is a seal of approval on performing this collection." https://kiyanse.ir/

IT Administrator 2011-

2014Peyman Gostar South Company, Iran, Zahedan

• Managed CCTV Project (analog, network, wireless). P2P, maintenance service for printer, fax and copy device,

• Provided sales and software support, troubleshot for home computers and laptops, burglar alarms, and assembled systems (alarm system and computer), smart home.home. Assistant Professor

University of Sistan and Baluchestan, Iran, Zahedan

• Taught part-time management and human resources courses ADDITIONAL WORK EXPERIENCE

Board Member 2015-2016

Sistan and Baluchistan Province Bodybuilding

Responsible for the bodybuilding and fitness training committee. Held competitions, various training courses, training classes, and review the competition calendar and annual planning/ Worked part-time as a private trainer in a gym

PROFESSIONAL DEVELOPMENT/AFFILIATIONS

Young Selected Year 2017-2018, Iran, Sistan and Baluchestan Province In year 2017-2018 I introduced as young selected year because of my success in education (first in university)sport (3+ rank in Self defense, bodybuilding, fitness)and job (selected evalutare Department of Education of Sistan and Baluchestan Province).

MCSA Pack 2012, 2014

Educational Institutions Kahkeshan Noor, Iran, Tehran Advanced Course of CCTV Cameras

Educational Institutions Safir Gharn, Tehran, Iran, 2015 1,400+ hours of in-service training

Certificates of assessment and evaluation in: Education, Math education, Virtual teaching, Teaching methods, Learning, Elementary Education, etc.

linkedin.com/in/peyman-hashem-zaei-54822a223



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