Caitlin Anderson

Kansas City, MO *****

ad3m6d@r.postjobfree.com

+1-816-***-****

Team Lead Warehouse associate

Patient Access Representative

Call Center/Sales

Authorized to work in the US for any employer

Work Experience

Team Lead/Warehouse Associate

UPS - Kansas City, MO

June 2023 to Present

Hand sort all mail and packages alphabetically then find an empty to cart to replace the full ones. Then take each cart to the cell it belongs to, to get sorted into bags. Then the carts with bags ready to go out, get taken to the right location and thrown into the boxes that get loaded onto trucks and go out for delivery.

Pharmacy Technician (Distribution Center)

Walgreens Distribution Center - Kansas City, MO

July 2022 to June 2023

Scan all medications that are getting mailed out and put onto the bots. Make sure they get put into the right totes and scanned out for delivery before they get put into the trucks. Collect all pill canisters and take them to there correct spot and pick up the empty ones and take them back to get filled. Make sure medications are getting sent out with the correct labels and paperwork if needed. Assembly Line Worker

Aspen Products - Kansas City, MO

January 2022 to July 2022

Package the correct number of paper plates. Check them over for any flaws. Prep boxes to box the plates in and stack them on pallets. Wrap the pallets in plastic wrap. Label all the boxes. Patient Access Representative

Dr. William J LaManno D.D.S - Kansas City, MO

October 2017 to December 2021

• Monitored, recorded, and reported symptoms or changes in patients' conditions.

• Insurance verification/Benefits Eligibility

• Maintained accurate, detailed reports and records.

• Performed administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.

• Scheduled new and existing patients.

• Handled 50-75+ calls daily

• Enter all patients info into computer system (aspire.)

• Submitted Medicare/Medicaid claims

Bartender

Johnny's Tavern - Kansas City, MO

December 2014 to May 2019

• Train workers in food preparation, and in service, sanitation, and safety procedures.

• Greet and seat guests, and present menus and wine lists. Sales Representative/Team Lead

Professional Chats - Lees Summit, MO

March 2016 to February 2017

• Worked closely with clients to provide marketing or technical advice.

• Conferred with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.

• Managed sales team including setting goals, providing incentives, and evaluating employee performance.

• Build lasting relationships with new and existing clients.

• Make 90 plus calls a day and send out emails.

Education

Cillicothe High School - Chillicothe, MO

August 2007 to May 2011

High school diploma

Chillicothe High School - Chillicothe, OH

August 2007 to May 2011

Skills

• MIcrosoft Office

• Microsoft Excel

• Scheduling

• Billing

• Customer Service

• Receptionist

• Leadership & Organizational Skills

• Attention to detail

• Multitask

• Communication Skills

• Medical Office Experience

• Insurance Verification

• Medical Terminology

• HIPAA

• EMR Systems

• Microsoft Word

• Computer skills

• Sales

• Medical Scheduling

• Pharmacy Technician Experience

Assessments

Customer service — Proficient

September 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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