Benedicta

Kula

S UMMARY

I am a seasoned banker who is well-organized, reliable, hard workin and

like to see my work properly done to finish. I am always conscious of my work commitment. I uphold the highest levels of honesty and integrity. Able to remain calm under pressure and retain a sense of humor and perspective. I like to explore and have a knack to initiate new applications while applying my mind on solving problems logically. P E R SONAL D E T A I L S

Nationality South African

Date of Birth 25 March 1983

Marital Status Single

Driver’s License Code 10

Transport Own Transport

Languages English, isiXhosa, isiZulu

Notice Period 1 month

EDUCATION

2017-2018

Cornerstone Performance Solution

Higher Certificate in Banking:

Sector Dynamics

Personal & Business Finance

Banking Sales Excellence

2018-2018

Moonstone

Regulatory Examination Certificate (RE05)

2006

Jeppe College Johannesburg

Matric

WORK E X P E R I ENCE

October 2013- Standard Bank

April 2023 Personal Lending Sales Consultant (Digital Fulfillment Centre)

• Drive conversations that matters to customers in order to exceed their expectation: o Capture and grant personal loan applications

o Working hand in hand with the credit department

o Handling customer’s queries Providing solutions pertaining Personal Loans application o Provide input into the operational and strategic planning in the business area by providing a view on the strategic priorities for the business;

o Actively participate in ensuring productivity

o Adhering to rules, laws, procedures and policies o Constantly upholding the highest levels of integrity January 2007-

October 2007

Unit 518 Park Avenue

30 3rd Street

Killarney

Johannesburg 2193

276******** or

278********

ad3m6b@r.postjobfree.com

S K I L L S

Skills:

• Product Knowledge

• Goal setting and

forecasting

• Client Acquisition

and retention

• Closing Sales

• Attention to detail

• Patience

• Empathy

2 Page

Standard Bank-Teller (Cash Centre)

o Effectively manage the distribution of all cash bags and containers o Effectively count, capture, pack and reconcile customers cash August 2010-

September 2013

Standard Bank-Enquiries Clerk

o Issue pin number to clients

o Transfer to an agent bank

o Order statement on Gijima

o Issue / replace debit cards

o Stop order: automatically transfer of funds to a requested account o Terminating already existing stop orders

o Reversal of funds

o Registration of My Updates: To notify clients on daily transaction via sms April 2009- February 2010

First National Bank- Data Capturer

o Responsible for capturing of data from customer deposit slips into computer system for storage, processing and management purposes.

R E F E R E N C E S

STANDARD BANK(southgate branch)

Grizelda Smith

Team Leader Enquiries

278-***-****

STANDARD BANK(DFC)

Nomvula Nduna

Team Leader Sales

+277********

Contact this candidate