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Customer Service Delivery Driver

Location:
San Diego, CA
Posted:
February 15, 2024

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Resume:

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CAMILO ERNESTO MEDINA VILLEGAS

CITY AND COUNTRY OF RESIDENCE: Chula vista, San Diego, CA.

CELL AND/OR PHONE: 562-***-****

E-MAIL: ad3m5k@r.postjobfree.com

PROFESSIONAL PROFILE

Experience in the area of customer service through the management of vehicles for the transport of executives in multinational and national companies in Colombia, experience in driving sedans, vans and trucks up to 6 tons, high performance in providing an exceptional service in the personalized treatment to executives and people to be transported. STUDIES

Academic Baccalaureate

Fray Damián González School – 1.990

Chartered Accountant

Universidad Santiago de Cali – 1.996

Specialization in Strategic Marketing

Universidad del Valle – 2.002

COMPLEMENTARY STUDIES

LANGUAGES

Intermediate level English, currently studying virtual Fluency Academy. 2

WORK EXPERIENCE

MEVI S.A.S (Company of the mass consumption and hardware sector in the western area of Colombia) Immediate Boss: Ernesto Villegas Manager Phone: 313-***-****

Company Driver February 2023 – December 2023

Functions

• Pay attention to the manager's agenda for personalized transportation.

• Responsible for the daily appointments to present a work plan in the management tour to be carried out.

• Pending airport pick-up of company executives.

• Available for handling if a company vehicle was required.

• Advance follow-up for company manager pick-up appointments in the week. Achievements

• Opening the work plan of the manager's agenda to have a daily order.

• Negotiation with vehicle maintenance workshops to generate savings in the company.

• Attention to systematic appointments according to the manager's daily commutes to save on gasoline.

• Propose a schedule of attention to other areas in the transportation of executives in a systematic way.

• Maintenance of the vehicles handled at 100% to avoid damage to the vehicles in a preventive way. QUIMICA COSMOS S.A. (Chemical Products Producer and Marketer Company, Paints Sector) Immediate Manager: Enrique Pabón Sales Manager Phone: 601-***-****

Delivery Driver June 2022 – February 2023

Functions

• Delivery to distributors, wholesalers, retailers in the paint sector and hardware in Valle.

• Responsible for monthly deliveries in the area worth $850 million per month.

• Delivery to distributors, wholesale customers and retailers with direct factory service.

• Development of the self-sales channel of specialized products in the paints and raw materials sector, as well as training for the counter salespeople of the main customers.

• Monitoring of delivery indicators and follow-up to logistics in the timely delivery of orders. Achievements

• Improved timely delivery of products in the distributor channel by consolidating cargo from the plant.

• Diversification of the customer portfolio through products specialized in paints and raw materials.

• Knowledge of the main clients of the paint sector in Cali and Valle del Cauca.

• Coding new products 100% of the company's self-selling customers.

• Management of deliveries to directly managed customers. LABORATORIOS NEO LTDA (Pharmaceutical Laboratory, immediate manager: Cesar López Yepes, Commercial Director, Cell: 310-***-****)

Delivery Driver January 2020 – Dec 2021

Functions

• Responsible for the delivery to the distributor channel in Valle, Cauca, Nariño and Eje Cafetero, Colombia.

• Responsible for delivery to distributors and their products.

• Responsible for deliveries in the traditional channel worth $700 Million per month.

• Self-sale to distributor customers and direct customers in the area.

• Timely deliveries for channel development and self-sales channel customers.

• Follow-up to the delivery indicators in the assigned customers. 3

Achievements

• Fulfillment of the monthly delivery budget of $700 million.

• Delivers 100% of new products launched on the market in the distributor channel.

• Implement faster and more efficient deliveries in the assigned area.

• Make logistics and commercial deliveries to achieve sales targets month by month.

• 100% deliveries per customer served.

ALAMBRES Y MALLAS S.A. (Company producing and marketing drawn products for industry, construction and hardware, immediate boss: Ricardo Ramírez General Manager phone: 601-***-****) Delivery Driver January 2019 – January 2020

Functions

• Delivery to distributor customers in Valle, Cauca, Nariño and Eje Cafetero, Colombia.

• Responsible for monthly deliveries in the area worth $1,500 million 550 tons.

• Delivery to distributors, wholesale customers and retailers in the area.

• Development of the self-sales channel in distributors and personally attended customers.

• Monitoring of delivery indicators and follow-up to logistics in the timely delivery of orders. Achievements

• Improvement in the delivery of the distributor channel by consolidating cargo from the plant.

• Delivery to customers through specialized construction products.

• Reclassification of customers to be served in self-sales and improve service.

• Coding new products 90% of the company's direct customers.

• Opening new customers with the self-sales system. Camilo Ernesto Medina Villegas



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