Kae McChesney

512-***-**** Houston, TX ad3m1d@r.postjobfree.com

https://www.linkedin.com/in/kae-koike-3b83b0177/

EDUCATION

Nihon University, Kanagawa, Japan

Bachelor of Bioresource Science in Nihon University March 2000

• Department of Animal science and resources

English Language Center, Los angels,Cal

Semi-intensive English Course January 2016

Human Academy, Fukuoka,Japan

Japanese Language Teacher Training March 2017

Austin Community Courage, Austin, Tx

Intensive English Program March 2020

EXPERIENCE

MEIKO AMERICA, INC May 2021 – Present

Import/Export coordinator

• Spearhead the meticulous creation and management of crucial ocean shipping documents, ensuring accuracy and compliance with industry standards.

• Take charge of monitoring and meeting document deadlines, prioritizing time-sensitive tasks to ensure seamless import and export operations.

• Proactively engage with customers, clients, and shipping lines to foster clear and open communication channels.

• Collaborate closely with colleagues to achieve collective goals, fostering a team-oriented environment that values safety as a top priority.

• Implement a systematic approach to organizing files and documents for each order, emphasizing the importance of maintaining a well-structured and secure record-keeping system.

• Provide comprehensive training to new employees, emphasizing safety protocols and teamwork principles from the outset.

Japan-America Society of Greater Austin, Austin,Tx May 2020 – May 2021 Japanese Instructor

• Proven track record as a creative and effective teacher, bringing valuable experience in classroom administration, with a particular emphasis on the safety and well-being of students.Prepared lesson for each classes and adjust students' interesting.

• Skillfully craft and deliver lessons for diverse student levels, ranging from beginner to intensive, ensuring a dynamic and engaging learning experience.Suggested homework for lesson's preparation and review once a week.

• Leverage technological tools for online instruction, emphasizing the responsible and secure use of online technologies for the benefit of students.

Love To Talk, Shanghai, China November 2016 - November 2020 Online Japanese Teacher

• Conducted personalized Japanese language lessons for Chinese students through online platforms, prioritizing the safety and security of virtual learning environments. Tutored Intuitive Video Conferencing Software built for teaching.

• Promoted teamwork among students by encouraging cultural exchange, fostering a collaborative and inclusive atmosphere.

• Collaborated with parents and guardians to establish a safe online learning environment, emphasizing the importance of teamwork between educators, students, and families. Sakura language academy, Fukuoka, Japan April 2019 - December 2019 Japanese Teacher

• Orchestrated Japanese language sessions for a diverse group of 20-25 international students, fostering a secure and inclusive learning environment.

• Collaborated with fellow volunteers and local communities to enhance the safety and inclusivity of the students' experiences, fostering a supportive network.

• Played a key role in streamlining the visa application process for students from India and Nepal, ensuring the timely submission of required documents.

Fujitsu communication company INC., Fukuoka, Japan July 2018 - September 2018 Amazon Customer Service Agent

• Successfully managed 8–10-hour shifts, providing dedicated customer support through phone calls and emails for Amazon's diverse customer base.

• Guided customers through troubleshooting procedures, proactively identifying and resolving issues related to account errors.

• Encouraged teamwork within the customer support team by sharing best practices and collaborating on solutions, ensuring a cohesive and efficient work environment. Sakura Japanese Language School, Las pinas, Philippines April 2017 - April 2018 Japanese Teacher

• Prioritized the safety and well-being of participants by incorporating essential safety protocols into relocation training, emphasizing the importance of adapting to new environments securely.

• Developed and implemented a well-structured class curriculum, driven by a robust sense of classroom management, fostering an environment conducive to accelerated and effective learning.

• Clarified and communicated governing laws, rights, and regulations relevant to work and life in Japan, instilling a strong understanding of legal compliance and individual rights. Fujitsu communication company INC., Fukuoka, Japan March 2016 - March 2017 Electric company Customer Service Agent

• Led troubleshooting procedures to swiftly address and resolve account errors, emphasizing a safety-first approach to protect sensitive customer information.

• Executed outbound phone calls, securing 20-30 new customers daily through a safety-conscious approach to data handling and customer engagement.

INTERESTS

• Travel

• Outdoor activities

• Community Outreach from church survive

• Volunteer from local community to clean streets

SKILLS

• Microsoft office Suite (Word, Excel, and power point)

• Shipping solution

• Online communication tools (Zoom, Google meet)

• Business Japanese

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