Front Desk Human Resource
Resume:
Jodi Stewart
Compton, CA
*********@*****.***
Dependable professional with exceptional skills in providing clerical and administrative support. Competent in filing and recordkeeping, and providing assistance in payroll and human resource functions. Able to manage front desk and perform correlating duties such as handling phone systems and greeting and directing visitors. Exceptional ability to get along with people from diverse backgrounds. Demonstrated sound judgment and initiative to solve complex problems. Authorized to work in the US for any employer
Work Experience
USPS Clerk
Post Office USPS - Carson, CA
August 2022 to Present
Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.
1. On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams and contacts maintenance for assistance when required.
2. Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place.
3. Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed. 4. In addition, may perform any of the following duties: provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service. 6. Follows established safe work methods, procedures and safety precautions while performing all duties.
5. Performs other duties as assigned.
SAS Retail Merchandising
SAS Retail Services - Los Angeles, CA
January 2022 to May 2022
Restock Whole Foods stores
Clean when necessary
Perform store resets
Assist customers
Associate Analyst
Molina Healthcare Inc - Long Beach, CA
November 2015 to July 2019
* Analyzed and tested provider contracts, benefits and fee schedules in Molina's core operating system
* Ensured accurate and timely claims payments in accordance to contractual reimbursement and program benefits
* Interpreted different types of provider contractual terms, reimbursement methodology and benefit program data elements that are required to configure the system
* Applied critical thinking and problem solving with respect to system configuration
* Identified systematic root cause and sustainable long-term solutions
* Answered telephones and provided information regarding facilities and programs
* Handled photocopying, scanning and faxing duties and ensured that all confidential data was kept safe Cashier
Walmart - Long Beach, CA
August 2012 to January 2013
* Greeted customers as they arrived
* Accepted payments in exchange for goods sold
* Demonstrated commitment to excellent customer service
* Scanned items and processed credit card and cash transactions
* Actively worked in a team-oriented environment
Caregiver
In Home Supportive Services - Los Angeles, CA
July 2011 to August 2012
* Assisted patient with personal grooming, including bathing, washing and toileting activities
* Prepared nutritious food, in accordance to patients' individual and specific nutritional requirements
* Provide housekeeping and laundry support in addition to assisting with household errands Education
Certificate of Completion in Medical
UEI College - Cerritos, CA
High School Diploma
Artesia High School - Artesia, CA
Skills
• Excellent organizational, interpersonal and multitasking skills
• 5+ Years office administration experience
• Professional business acumen with a gold standard for providing customer service
• Excellent verbal and written communication skills
• Ability to manage workload and complete assignments in a timely manner
• Proficient in basic computer skills relating to data entry, email, Microsoft Word and Excel
• Clerical Experience (4 years)
• Microsoft Outlook (4 years)
• Microsoft Windows (4 years)
• Operating Systems
• Microsoft Excel (4 years)
• Typing (4 years)
• Medical terminology (4 years)
• Analysis skills (4 years)
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