Douglas Martin

Indian Trail, NC *****

ad3m13@r.postjobfree.com

+1-704-***-****

To obtain a position in insurance adjusting using my experience in investigating claims, analytical skills interpersonal skills, communications skills, attention to detail, and organization.

Authorized to work in the US for any employer.

WORK EXPERIENCE

Outside Property Adjuster

State Auto

November 2022 – Present

Property coverage in NC, SC. Proficient in Xactimate and Symbility software

Outside Property Adjuster (Residential and Commercial)

Erie Insurance Company, Charlotte, NC

March 2021 – July 2022

Responsible for covering property claims in a four county area. Covering claims up to $95,000 in damages. Handled flood, fire, wind/hail damage as well as ALE payments. Also deal with mitigation and mold remediation. Proficient in the use of Symbility software. Just renewed adjusters’ license.

Field Property Adjuster

Allstate Insurance Company, Charleston, SC

November 2020 – March 2021

Outside Property Adjuster for Charleston, SC territory. Responsibilities included handling claims up to $45,000 in total

Supervisor

Crime Scene Services, Charlotte, NC

December 2017 – September 2019

Supervised clean up of meth labs, homicide or suicide crime scenes. Also cleaned fire and flood damage from homes, autos and commercial properties.

Territory Manager

MSC, INC., Endicott, NY

December 2007 – December 2017

Sold industrial and robotic equipment to industrial and manufacturing companies in two states.

Key Accomplishment

Annual sales exceeding $600,000

EDUCATION

Associate degree in Criminal Justice

CENTRAL PIEDMONT COMMUNITY COLLEGE, Charlotte, NC

July 1982 – September 1985

WEST CHARLOTTE HIGH SCHOOL, Charlotte, NC Diploma, 3.5 GPA

Douglas Martin Page Two

Skills and vendor experience

Restoration Seek Now, Roof Market Place

Water Damage Restoration Skymeasure

Outside Sales Hancock

Xactimate Level 1 certification Hover

Construction Estimating Eagleview

Mold Remediation Edjuster

Sales Management INTEL

Negotiation HVACI

Manufacturing CRS Temporary Housing

Management ERS

CRM Software < Roof Market Place

Construction Management

Certificates and Licenses

North Carolina Adjuster License

August 2020 – November 2024

Also licensed in 14 other states, which are in North Carolina and South Carolina, as well as Alabama, Connecticut, Delaware, Florida, Kentucky, Louisiana, New Hampshire, New Mexico, Oklahoma, Rhode Island, Tennessee, Texas, and Wyoming.

North Carolina Real Estate Broker

August 2007–Present

Assessments

Customer Focus & Orientation proficiency

April 2020

Responding to customer situations with sensitivity. Full results: Proficient

Outside Sales Proficient

July 2020

Understanding and responding appropriately in sales scenarios and performing common sales calculations. Full results: Proficient

Sales Skills are highly proficient.

July 2020

Influencing and negotiating with customers. Full results: Highly Proficient

Customer Service Completed

May 2020

Identifying and resolving common customer issues

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