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Forklift Operator Customer Service

Location:
Houston, TX
Salary:
22 per hour
Posted:
February 14, 2024

Contact this candidate

Resume:

Jose Mario Interiano

Pasadena, Texas *****

Cell: 917-***-**** • ad3m0w@r.postjobfree.com

HIGHLIGHTS

• Flexible schedule • Safety precautions

• Troubleshooting specialist • Strategic thinker

• Technical competency • Good math skills

PROFESSIONAL EXPERIENCE

SCAFFOLD BUILDER

BRAND SAFWAY LHR - Pasadena Texas

Ocober 2020 to Present

• Build Scaffold

• Demolition Scaffold

• Verify and safety of the scaffold

• Painting boilers and pipes

MACHINE MAINTENACE/FORKLIFT OPERATOR

August 2019 to October 2020

POLNAC U.S.A (Polimeros Nacionales) - Pasadena, Texas

• Verified the machine is running with all the standards

• Maintenace the quality and production

• Supervise every machine keeps working

• Drive the forklift to load and unload

OIL TECHNICIAL December 2018 to

October 2019

Kwik Kar Lube and Tune – Pasadena, Texas

• Perform oil checks and oil changes in a variety of automotive vehicles

• Change oil transmission fluids while adhering to vehicle maintenance standards

• Tune auto engines for optimum performance

• Locate and correct faulty areas in the vehicle such as brake shoes and wheel bearings QUALITY CONTROL INSPECTOR April 2016 to August

2018

Subli Honduras - San Pedro Sula, Cortes

• Verified textile products met required standards through inspections of raw materials and finished products

• Worked with production to make operators responsible for quality

• Responded to customer reports of malfunctioning or damaged equipment

• Validated and monitored machine operation used within department including thermometers, pressure gauges, and material handling equipment

• Worked with department supervisors to help troubleshoot problems encountered with analytical methods and sample testing

• Documented technical inspections performed in the production orders TECHNICAL SUPPORT REPRESENTATIVE June 2013 to April 2016 Convergys Corporation, San Pedro Sula, Cortes

• Listened attentively to customer needs and concerns

• Provided customer service, problem resolution and technical troubleshooting to customer queries over the voice-based phone service

• Troubleshot customer issues related to satellite radio, telephone, cable, internet, etc.

• Confirmed customer understanding of the solution and provided additional customer education as needed

• Answered and resolved customer inquiries regarding billing

• Prepared complete and accurate work and update customer file INDUSTRIAL MAINTENANCE MECHANIC February 2010 to June 2013

Gildan Hosiery - Choloma, Cortes

• Followed scheduled maintenance lists closely to keep textile equipment running well

• Observed machinery during production processes to diagnose issues

• Checked parts and equipment inventories and requested new orders as needed

• Trained production workers on correct operation

• Updated machine logs quickly and accurately when changes were made

• Used fork lifts and pallet jacks to load and unload textile equipment SAFETY AND HYGIENE SUPERVISOR April 2008 to December 2009

Productos Textiles, S.A. - Choloma, Cortes

• Ensured safety operations for all personnel and provided detailed consideration of environmental hazards

• Built a proficient safety team and provided professional development to staff

• Instructed and supervised personnel on safety operational procedures, identification, processing and control measures of handling chemicals and hazardous materials

• Maintained stringent accountability of assigned equipment with zero loss of equipment or danger to employees

PRODUCT DEVELOPMENT AND COST ENGINEER March 2006 to April 2008 Liberty of Honduras - Choloma, Cortes

• Created cost models to support customer proposals and cost reduction initiatives

• Identified and tracked all changes or potential changes to the project scope ensuring estimates of cost changes

• Served on quality assurance team, developing guidelines and procedures to improve standards and performance

• Maintained documentation system to ensure accurate, timely updates

• Monitored cost and quantity of engineered equipment and bulk commodities and their comparison to the budget

EDUCATION

Universidad de San Pedro Sula - San Pedro Sula, Honduras Completed 70% of the credits toward Bachelor’s Degree in Industrial Engineering, 1989- 1994

Instituto Departamental Evangelico - San Pedro Sula, Honduras High School Degree

ADDITIONAL TRAINING

Forklift Operation, Pallet Jack Operation, Industrial Mechanics (IPC), Six Sigma

(Tecnologico de Monterrey), Human Relations, Inventory, Electrical Training, Customer Service, Industrial Training

SKILLS

Computer Skills - Windows, Microsoft Office, AutoCAD Languages - Fluent in English and Spanish



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