Ma. Claudette Guingab

Dasmariñas

ad3m0m@r.postjobfree.com

+639**-*******

Personal Details

Citizenship: Filipino

Work Experience

Store Manager

New Era Cap Phils - Pasay

May 2019 to January 2024

• Supervise and visits multi-stores.

• Plan and directs the day-to-day operations of the store.

• Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base.

• Maintain high store standards and conditions and foster a positive environment.

• Ensure customer needs are met, complaints are resolved and service is quick and efficient.

• Ensure all products and displays are merchandised effectively to maximize sales and profitability.

• Forecast staffing needs and develop a recruiting strategy to provide staffing in all areas.

• Train and motivate people.

• Overseeing pricing and stock control.

• Ensuring compliance with health and safety legislation.

• Do monthly sales report and staff performance.

• Do and participates in Business Annual Review.

• Employee Relations; attend DOLE.

• Other tasks may assigned by Management.

HR Executive - Support

Rose Pharmacy, Inc - Cebu City

September 2018 to March 2019

• Provides strategic partnership, technical expertise and supervision of transactional support on the management of human resources, and development of appropriate HR interventions and strategies for the assigned area in order to support business objectives, resulting to achievement of organizational strength.

• Ensures that sourcing and placement-related activities are effectively done to timely filing-in non-and- critical position within the area of responsibility.

• Utilizes applicable sourcing channels to ensure continuous supply of applicants.

• Administers paper screening, conducts initial interviews, and maintains confidentiality of gathers information during reference checking.

• Ensures the completeness and validity and pre-employment requirements and facilitates the signing of Job Offer, Employment Contract and other standard personnel forms.

• Timely and correctly creates employee 201 files.

• Ensures the timely on boarding of all hires.

• Conduct new hire orientation (company profile, policies, procedures, safety and security, etc.)

• Ensure that tools of trade are reality available on day one of new hires.

• Facilitates familiarization with basic store operations and relationship with other departments.

• Ensures proper endorsement of new hires to his respective department and immediate superior.

• Provides assistance in assessing the development needs of team member.

• Closely coordinates with Talent Management and L & D on the employee movements and developmental plans.

• Ensures proper implementation of Performance Management System.

• Ensures that expected deliverables are discussed and agreed upon by all team members.

• Ensures that all the required documents are completed, consolidated and submitted on time.

• Employee Engagement & Labor Relations

• Attend other concerns that may arise.

Human Resource & Admin Officer

Energy World Philippines Inc - Pasay

July 2015 to February 2017

• Provide support to develop the skills and capabilities of staff.

• Ensure that accurate job descriptions are in place.

• Provide advice and assistance with writing job descriptions.

• Conducting staff performance evaluations.

• Identify training and development opportunities.

• Process employee requests for outside training while complying with policies and procedures.

• Provide basic counseling to staff who have performance related obstacles.

• Provide advice and assistance in developing human resource plans

• Provide staff orientations.

• Monitor staff performance and attendance activities.

• Monitor daily attendance.

• Investigate and understand causes for staff absences.

• Recommend solutions to resolve chronic attendance difficulties.

• Provide advice and recommendations on disciplinary actions.

• Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.

• Inform affected staff of unexpected absences from work and coordinate actions ensuring the continuity of services such as cancellation of events and locating keys.

• Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff.

• Provide advice and assistance to on staff recruitment.

• Prepare notices and advertisements for vacant staff positions.

• Schedule and organize interviews.

• Conduct applicant final interviews.

• Conduct reference checks on possible candidates

• Prepare, develop and implement procedures and policies on staff recruitment.

• Inform unsuccessful applicants.

• Conduct exit interviews.

• Provide information and assistance to staff, supervisors and Council on human resource and work related issues.

• Develop and implement a human resources plan and personnel management policies and procedures.

• Promote workplace safety.

• Provide advice and assistance to staff and management on pay and benefits systems.

• Research and monitor human resource systems in other organizations within the community.

• Explain and provisions of the personnel policy.

• Explain employment standards and legislation such as workers compensation, labour standards and Fair Practice Act.

• Organize the transitional provisions of employee compensation, pay and benefits when positions are transferred or new positions are funded through contribution agreements and other special funding arrangements.

• Arrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.

• Attend Council meetings to provide information, when necessary.

• Perform other related duties as required.

Human Resources Assistant

Energy World Philippines Inc

August 2014 to June 2015

Company Industry: Oil / Gas

Location Suite 501 & 502, 5th Flr. CTC Building Roxas Blvd, Pasay Manila Department: HR/Admin Department

Job Description:

• Substantiates applicants' skills by administering.

• Schedules examinations by coordinating appointments.

• Welcomes new employees to the organization by conducting orientation.

• Provides payroll information by collecting time and attendance records.

• Submits employee data reports by assembling, preparing, and analyzing data.

• Maintains employee information by entering and updating employment and status-change data.

• Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone;

relaying messages; maintaining equipment and supplies.

• Maintains employee confidence and protects operations by keeping human resource information confidential.

• Maintains quality service by following organization standards.

• Maintains technical knowledge by attending educational workshops; reviewing publications.

• Contributes to team effort by accomplishing related results as needed. Education

Bachelor's

Technological University Of The Philippines

June 2009 to March 2013

Skills

• Stocking

• Category management

• Retail sales

• Time management

• Customer service

• Organisational skills

• Sales administration

• Cash management

• People Managemeent (6 years)

• Recruiting (5 years)

Links

https://www.linkedin.com/in/https://www.linkedin.com/nhome

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