FELECIA COWLES

Katy, TX

281-***-****

ad3m03@r.postjobfree.com

OBJECTIVE

Hard-working medical professional with proven leadership and organizational skills. Seeking a Medical Administrative position where I can apply my recent education and patient care experience while providing supporting physicians and staff.

EDUCATION

The College of Health Care Professions 10/2021

Health and Medical Administrative Services- AAS Degree

The College of Health Care Professions 06/2020

Medical Office Specialist Certificate Program

WORK EXPERIENCE

NW. Educational Center- Barber 05/2023- Present

Amazon/DSP Colonial Logistics- Delivery Driver 11/2022- 9/5/2022

Right at Home Health Care- Healthcare Assistant 02/2022- 9/2022

To carry out tasks involving direct patient care and support to patients and families.

undertake assessments of patient/care needs and include coaching cares, patients families and volunteers to develop their caring skills

Co-ordinate patient discharge plans from the hospice in-patient unit.

Work with registered health professionals to plan and deliver rehabilitation programmers for patients (Independent Living)

Felecia Cowles – Self Employed 06/01-10/2020

Acted as staff member advocate encouraging and supporting to identify and resolve conflicts.

Conducted annual salary surveys, developed, analyzed, and updated company salary budget.

Maintained work structure by updating job requirements/descriptions for all positions.

Improved organizational filing systems for confidential employee records resulted in improving accessibility and efficiency.

Mental Co-Op – Manager 09/18- 01/19

Adjusted job assignments/schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Achieved or exceeded financial goals on a regular basis by controlling expenses, optimizing schedules, and regulating inventory usage.

Evaluated reported data to proactively adjust and enhance operations.

Communicated best practices among onsite and external personnel to align efforts and goals.

Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.

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