BIBI K. MOHAMED

** ******* ****.

Toronto, ON, M9L 1B1

647-***-****

ad3lzv@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

** *****’ experience in Office Administration and Client Services environment

Reception Duties: Prioritizing and screening calls; dealing with mail and couriers

Preparing and producing documents for presentations, word processing, proofreading and

editing; memos, reports, correspondence, manuscripts

Coordinating meetings: booking boardrooms, creating agendas, recording minutes of meetings

Scheduling, preparing travel schedules, arranging bookings

Computer skills: MS Word, Excel, PowerPoint, Outlook, People Soft, 50 - 60WPM

Excellent communication, time management, organized and team work skills

WORK HISTORY

Elections Officer, Municipal Elections 2023

Registered voters for elections on the database and tallied votes at end of day

Floor Assistant, National Logistics, Etobicoke 2019

Assisted the team, organizied all merchandise for the Hudson Bay Store

Receptionist / Coordinator, Buck Sands Mining, Toronto 2018

Photocopy materials, update database, type/print correspondence, emails

Medical Secretary/Receptionist, Doctor’s Office, Etobicoke 2014

Registered patients, booked rooms for doctors, scan patients’ reports and reception

Sales Associate, Hudson Bay, Sherway Gardens 2013

Attended to customers’ services, purchases, handled cash transactions,

balanced cash at the end of shift and other duties as required

Medical Secretary, Women’s College Hospital, Toronto 2012

Booked appointments, updated database, type / scan documents

Photocopied / faxed documents and other duties as required

Telephone Interviewer (Contract), Transportation Tomorrow, Toronto 2011

Conducted interviews with customers on their daily travel patterns

Customer Service Representative (Contract), TD Canada Trust, Toronto 2010

Handled customer queries re: TD Canada Trust Insurance

Documented and inputted information on databases

Met weekly quotas of calls completed

Customer Service Representative (Contract), Geo Holidays, Toronto 2009

Handled inbound calls re: Travel Packages

Provided info on package details, costs, offer timelines

Reported all feedback and queries to Manager and followed up with customers

Guest Services, (Globe Ground) Toronto Pearson Airport 2008

Provided services to the passengers and checking airline tickets

Bibi Mohamed – Page 2

Sales Associate, Hudson Bay Company 2006

Provided services to customers, attended to their purchases and balanced

the cash at end of shift

Administrative Support, Trillium Health Foundation 2005

Provided reception duties, sorted / prepared documentation packages

Typed / photocopies materials for meetings and other duties

Administrative Assistant (Contract) Ministry of Education 2004

Provided reception, booked boardrooms for meetings

Catered coffee / food for meetings and arranged for travel

Customer Service Representative, Technion Communications 2003

Handled customers’ queries Re: Balance transfers for Chase Bank

Responsible for documentation of all call details

Customer Service Representative (Contract) York University 2000

Provided information, reception, conducted telephone survey

Studies and other duties as required

Responsible for documentation of all call details

Medical Administrative Assistant –University of Toronto, Faculty of Nursing 1982

Provided Administrative/Secretarial duties for the Faculty of Nursing

Professors. Typing of teaching materials, letters, memos and other

correspondence. Photocopied correspondence, typed and prepared

presentations for professors. Booked boardrooms for lectures and

meetings. Attended to daily mails and booked appointments.

Ordered supplies for the Faculty of Nursing and assisted with other

Duties as required.

EDUCATION

Medical Health Administration Diploma - Canadian Business College, Toronto 2005

Rotman Executive Business Management Program – University of Toronto 2011

REFERENCES AVAILABLE

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