KATHERINE GOODMAN HUGHES

**** ********* *****

Birmingham, AL 35216

Phone Number: 205-***-****

Email: ad3lzt@r.postjobfree.com

SKILLS

● Highly skilled in computer applications, including Microsoft Office programs, several programming languages (C++, HTML) and several CRM platforms (Salesforce, Zoom Info)

● Extensive experience in managing multi-discipline teams through effective communication in order to achieve project goals

● Excellent customer service skills, including cultivating and maintaining customer relationships, being responsive to customer needs, creative problem solving on customer issues and cold call sales

● Experience in event planning, including the planning and development of events as well as the implementation of the plans WORK HISTORY

Expedited Transport Agency

Freight Broker

April 2021 – April 2023

● Exceeded sales goal in 1st half of 2023 by producing $85,000 total revenue in new customer business

● Developed new customer relationships (lead generation, cold calling, and referrals)

● Negotiated shipping rates with customers and carriers to maximize revenue in LTL & FTL markets

● Booked freight services through carriers, coordinated pickup and drop off appointments and monitored and monitored progress of shipments to ensure timely deliveries

Private Tutor

February 2016 - 2022

● Tutored K-12th grade in all subjects to local children in Birmingham and Over the Mountain areas

● Specialized in High School Math, including Trigonometry, Algebra I & II, Pre-Calculous and Calculous I

● Recently added ACT and SAT prep tutoring and online tutoring to expand my student base Lil’ Bits Design

Owner

December 2010 - 2015

● Ran an Etsy.com store selling personalized and unique stationary and party supplies, including invitations, note cards, thank you notes, cupcake toppers and many other paper products

● Maintained a customer base and consistently look for new customers, ensuring that all the customer’s needs are met

● Markets my products through email campaigns, social media advertising and newspaper advertising Alabama Power Company

Sales Assistant / July 2001 – February 2007

● Selected to be in the Marketing Professional Development program, which allowed participation in all customer service areas of the company

● Prepared the Mobile Division 2002 Marketing Plan which involved conducting market research, identifying marketing trends and introducing new marketing strategies

● Contributed to the Mobile Division sales goal by introducing and providing end-user products to commercial customers EDUCATION

Auburn University: Auburn, Alabama

Bachelor of Science in Industrial & Systems Engineering, May 2001

● Interned with Alabama Power Company Marketing Department

● Member of Alpha Pi Mu

● Treasurer - Chi Omega Sorority

ACTIVITIES

The Charity League

● Vice President Fundraising 2011: Responsible for all fundraising activities completed by League members

● Event Chair, Hear Me Roar 2011: In charge of all planning for the League’s largest fundraiser, raising over $38,000 for the League

● Volunteered at Epic School in the music education department Southminster Presbyterian Church

● Sunday School teacher

● Youth Group leader

● Member of Faith Formation Ministry Unit

Contact this candidate