San Diego, CA ***** 619-***-**** ad3ly8@r.postjobfree.com

DANA BRENNAN

Results-driven office assistant excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

PROFESSIONAL

SUMMARY

SKILLS ● Hospital Experience

● Environmental Services

● Laundry

● Cleaning Experience

● Organizational Skills

● Problem Solving

● Sanitization Procedures

● Teamwork Abilities

● Guest Relations

● Teamwork

● Housekeeping

● Customer Service

● Data Entry

HOUSEKEEPING 12/2022 to 03/2023

Cleaning the WRIGHT way

OFFICE ASSISTANCE 04/2022 to 11/2022

Private magazine comp.

WORK HISTORY

● Cleaned and maintained bedrooms, kitchen, restrooms and hallways

● Maintained a spotless environment for guests through diligent daily housekeeping tasks.

● Disposed of trash and recyclables each day to avoid waste buildup. Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

●

Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

●

● Dusted picture frames and wall hangings with cloth.

● Adhered to professional house cleaning checklist.

● I did data entry

Billing and processing, bookkeeping of all the subscriptions..and some filing of employee records.

●

● I know power point,macpro,excel and spreadsheet.. Increased customer satisfaction by providing professional and courteous front desk support.

●

Reduced operational costs through effective inventory management and negotiation with vendors.

●

Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

●

Optimized workflow processes through regular evaluation of office procedures for potential improvements.

●

EVS 03/2021 to 03/2022

MBM CLEANING

EVS HOUSEKEEPING 02/2018 to 11/2021

Scripps memorial

● Completed clerical tasks such as filing, copying, and distributing mail.

● Managed daily data entry and kept clerical information accurate and up-to-date.

● Maintained and updated office records, both digital and physical.

● Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

● Interacted with customers by phone, email, or in-person to provide information.

● Vacuum, disinfectant,mop 4 floors,2hall ways and an office Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.

●

Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.

●

● Replaced light bulbs and reported lighting hazards to supervisor. Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.

●

Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

●

● Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks. Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

●

● Maintained optimal supply levels to meet daily and special cleaning needs.

● Cleaned walls and ceilings with special reach tools following regular schedule.

● Maintained floor cleaning and waxing equipment.

Promoted building security by locking doors and checking electrical appliances for safety hazards.

●

● Supervised supplies in inventory and submitted reorder requests. Make sure all areas are clean and properly disinfected and sanitized prepare room once patient has left sanitize clean deodorize for next patient stop rooms with gloves and supplies

●

● Clean operating rooms

Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.

●

Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.

●

Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.

●

Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.

●

Provided exceptional customer service to both internal and external customers while maintaining professional demeanor at all times.

●

Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.

●

Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.

●

Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

●

● Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and CASHIER/SALES ASSOCIATE 11/2016 to 03/2018

Dollar Tree

HOUSEKEEPER 04/2013 to 07/2015

Holiday Inn

cleanliness quality standards.

Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

●

Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

●

Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.

●

Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

●

● Moved chairs, desks, and beds around rooms to clean behind and underneath furniture. Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

●

● Disposed of trash and recyclables each day to avoid waste buildup.

● Restocked room supplies such as facial tissues for personal touch with every job.

● Responded immediately to calls from personnel to clean up spills and wet floors.

● Assisting in sales

● Meeting and greeting customers

● Answer questions related to products and services

● Cashier

● Managed returns and exchanges, resolving customer issues promptly and professionally. Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.

●

Handled high volume transactions during peak periods without compromising service quality or accuracy.

●

Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

●

Participated in storewide sales events, helping to drive revenue growth and achieve store objectives.

●

● Assisted customers by answering questions and fulfilling requests.

● Helped customers complete purchases, locate items, and join reward programs. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

●

Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

●

● Operated POS terminals and cash drawer balancing. Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.

●

Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.

●

● Listened to customer needs and desires to identify and recommend optimal products. Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

●

● Cleaned and Sanitized toilets, showers/bathtubs, countertops and sinks

● Make beds and change linen

● Vacuuming and cleaning carpets and rugs

HOSTESS 08/2012 to 04/2015

Buffalo Wild Wings

● Dusting and polishing furniture and fixtures

● Maintained clean and comfortable living environments

● Assist customers by providing information and making them comfortable

● Meet, great and seat customers

● Cashier

● Completed phone orders for pickup

● Cleaning and Sanitizing

EDUCATION High school diploma

ASSESSMENTS ● Cleaner Fit, Proficient, 09/01/20

● Attention to Detail, Completed, 11/01/20

PERSONAL Title: Hardworking Hand

INFORMATION

Contact this candidate