Customer Service Store Manager
Resume:
Georgia Smith-Montgomery
**** ** ******* ****. **** St Lucie, FL 34983
**************@*****.***
OBJECTIVE:
To seek and maintain a full-time position that offers professional challenges, utilizing interpersonal and problem-solving skills. Productive, hardworking, and passionate. Ready to work alongside the team to achieve organizational goals.
EXPERIENCE:
Title: Home Health Care Assistant Start Date 9/23 - (Current) Company Visiting Angels, Port St Lucie, FL & Care. Com
● Senior Companion for Alzheimer/ and other Special needs patients.
● Help maintain personal health and hygiene, meal preparation and assistance, house cleaning, laundry, and pet care etc.
● Transportation to Doctors Appointment, Groceries, and other outside needs,
● RX distribution and monitoring, reporting of activities/ physical / mental / emotional concerns to family or medical personal as needed.
Title: Purchasing Agent Start Date 1/14 – 8/23
Company City of Fort Pierce, Fort Pierce, FL
● Created Request for Bids, Request for Proposals, Request for Qualifications Formal & Unformal Bids/Quotes
● Worked with Tyler Munis, AS400, and Demandstar.com
● Answered Purchasing Questions via in person and telephone. Customer Services, Coordinated and hosted Pre-Bid Meetings with Potential Vendors. Posted Bid documents on City’s Website and Demanstar.com
● Created Bid Award and Contract documents, Bid Files, Insurance documents, and Contract Renewals.
Title: Customer Service Representative Start Date 2/09 – 12/13 Company Health Plan of San Mateo, San Mateo, CA
● Implemented and Developed Customer Service Training Processes.
● Delivered exceptional Customer Services by leveraging extensive knowledge of products and services.
● Answered constant flow of Customer Service Calls with minimal wait times.
● Followed up with Customers about resolved issues to maintain high standards of Service. Other Career Experience:
Retail Store Management., and Cashier. Accounts Payable and Receivables, Inventory Control, Purchasing Strategies, Meeting Coordination, all aspects of Customer Service. EDUCATION
Degree Associates of Arts in Humanities Start 9/80 - 6/82 Pasadena City College, Pasadena, CA
CERTIFICATIONS
● Certification of Completion Purchasing Negotiations, Collections, Employee Motivation. VOLUNTEER WORK – C.O.R.E Youth Leader and Lake Forest Assisted Living. (REALLIFE CHURCH)
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