Contact information

FL, Lynchburg, ***** ad3lx1@r.postjobfree.com +1-813-***-****

Professional summary

Customer service is considered one of my experiences I love interacting with other people. Plus I am very computer-savvy with my skills in web design and other computer programs. I have organizing skills and experience in ways to have everything in order. I enjoy to work and working hard and just working and achieving in any company I am in I want to make sure we all are a team in any job I do. Employment history

customer service, stock lead, cashier.

Ross dress for less, Orlando/tampa/fl — Nov, 2015 - Mar, 2019 Making sure the merchandise is on the floor in the right amount of time also to always making sure to have customer service being a stock lead also trying to show leadership and organize to keep business going deadlines or back up stock. Enjoy working for the Ross retail store just moved recently I resigned. Develop and implement training programs for new hires to ensure consistent and efficient customer service. Implement effective cash handling procedures to ensure accuracy and minimize loss for the cashier position at Ross Dress for Less.

Manage and optimize inventory levels to ensure adequate stock availability for both in-store and online customers.

Collaborate with the management team to develop strategies for improving customer satisfaction and increasing sales

Sales telemarkter

Florida water and air company., Tampa,fl — Mar, 2019 - Mar, 2020 Identify potential customers and generate leads through cold calling and prospecting Develop and maintain a strong understanding of the company's products and services to effectively communicate the value proposition to potential customers. Build and maintain relationships with existing customers through regular communication and follow-up Create and maintain an organized database of potential customers and their contact information for follow-up purposes.

Follow up with potential customers to address any questions or concerns they may have and provide additional information or assistance as needed.

Belicia Byrd

House keeping and lead

The maids, Tampa/ brandon/FL — Jun, 2019 - Jan, 2020 Implement effective training programs for new housekeeping staff to ensure consistent quality of service and adherence to company standards.

Implement and maintain high standards of cleanliness and sanitation throughout the facility, ensuring a healthy and safe environment for guests and employees.

Develop and implement a performance evaluation system for housekeeping staff to monitor productivity and identify areas for improvement.

Supervise and evaluate the performance of housekeeping staff to ensure efficient and effective completion of tasks.

Develop and implement a comprehensive training program for housekeeping staff to ensure they have the skills and knowledge needed to provide exceptional service and meet the specific needs of each client. Create and maintain a positive work environment for housekeeping staff, promoting teamwork, collaboration, and mutual respect.

Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business. Residential house keeper

Molly maids, Tampa/fl — Feb, 2020 - Feb, 2021

Ensuring proper handling and storage of cleaning products to maintain a safe and organized work environment Ensure the safety and security of the client's home by implementing proper lock-up procedures and reporting any suspicious activities to the employer.

Maintaining high standards of cleanliness and organization in customers' homes to exceed their expectations Keep track of cleaning supplies and notify the employer when they need to be replenished Hotel

Tahitain inn, Tampa/fl — Feb, 2021 - Sep, 2021

Was here short period but enjoyed the job sadly covid happened. Develop and implement a customer loyalty program to increase repeat bookings and revenue for the hotel. Develop and implement employee recognition programs to boost employee morale and retention rates. Create and maintain a positive work environment to promote employee satisfaction and decrease turnover rates Part time house keeping

Maid brigade, Tampa/fl — Sep, 2021 - Nov, 2023

Maintain a high level of cleanliness and organization in all areas of the house Implement eco-friendly cleaning practices to minimize the use of harmful chemicals and reduce environmental impact.

Senior living faclicties

Canterbury tower, Tampa/fl — Sep, 2022 - Nov, 2023 Best company I ever work for sadly I had to leave this place to move to Lynchburg Virginia for my family. Develop and implement effective employee wellness programs to enhance the overall well-being and quality of life for residents in the senior living facilities. Implement innovative programs and activities to promote social engagement and overall well-being of senior residents, such as intergenerational workshops, art therapy, and music therapy. Create and maintain a positive and inclusive work environment where employees feel valued and supported. Develop and implement personalized care plans for each resident in the senior living facilities to ensure their physical, emotional, and mental well-being.

Education

Associate in Web design

Independence University, Utah Southern Addition, UT — Feb, 2018 - Present High school diploma or GED

University High School — Aug, 2011 - May, 2015

in high school

Skills

Telemarketing Cold Calling

Outbound Sales Inside Sales

Time Management Cleaning

Upselling Insurance Sales

Business Development Account Management

B2B Sales CRM Software

English Front Desk

Customer Service

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