ANTUAN M. SMITH

Las Vegas, NV • 702-***-**** • ad3lw7@r.postjobfree.com

ACCOMPLISHED SENIOR DISTRICT MANAGER

District Sales Manager • Account Management Director • Account Manager • Senior Recruiter Sales Objectives • New Hire Training • KPIs • Company Goals • Project Management Recruited Employees • Attained Profit • Sold Company Products • Directed Scheduling P & L Management • Operational Success • Best Practices • Inventory Organization • Facility Management • Property Management • Operations Management WORK EXPERIENCE

Life Storage / Extra Space Storage, Las Vegas, NV Dec 2022 - Present District Operations Manager

• Supporting company initiatives and adherence to visual standards.

• Managing daily operations within assigned region, market, area and regular site visits.

• Development of operations teams throughout individual and group leadership.

• Coaching diverse teams and effectively resolving customer service issues.

• Review Key Performance Indicators and driving sales by providing K.P.I. feedback.

• Implementation and execution of financial and capital improvement budgeting plans.

• Recruiting, Interviewing, and Hiring new talent.

• Interaction with owners and clients to maintain excellent working relationships.

• Manage maintenance and Service contracts.

• Generate and provide reports for various departments by established deadlines. My Wireless, AT&T Partner Nov 2021 – Nov 2022

District Sales Manager

● Directed recruitment, talent management, team development, training, project management, merchandising, and organizational and operational excellence.

● Attained sales goals, aligned key performance indicators, and increased small business results, AT&T Mobility, Las Vegas, NV Nov 2020 - Nov 2021

Account Manager

● Increased sales 50% and efficiency 40% while reducing costs $75K and client complaints 90%

● Coordinated DIRECTV installations with AT&T product/service sales in residents & businesses.

● Assisted customers with setting up new services that met the needs of consumers and business clients, achieving sales and service objectives for a specific area or territory.

● Trained new hires and shared best practices to ensure all employees are meeting and exceeding company goals that are in alignment with Key Performance Indicators. General Manager Dec 2015 - Oct 2020

● Trained staff in all business facets including growth and development.

● Developed community relations by acquiring small business accounts daily.

● Sold company products and services to achieve key performance indicators by reducing churn. T-Mobile, Las Vegas, NV Sep 2008 - June 2015

General Manager

● Trained sales staff in growth and business development while directing daily operations.

● Acquired small business accounts daily and attended community events to build relationships.

● Sold company products/services to achieve key performance indicators by reducing churn.

● Directed scheduling, inventory management, merchandising, problem-solving, operations management, and marketing for location.

Verizon Wireless April 1992 - Nov 2007

Retail Sales Area Manager

● Accounted for over $14M worth of inventory daily to prevent company loss.

● Recruited and developed over 400 employees into high-performing teams and cohesive groups.

● Provided sales management with a customer-focused mentality and operational excellence with an established record of high personal and team performance.

● Applied expertise in consultative sales and sales management experience in fields involving consumer technology, applications, and content.

● Sustained competitive status with current wireless/tech products/services, industry, & trends.

● Refined and implemented new projects.

● Applied operational and financial management skills, especially site P & L management.

● Exhibited talent for personnel training, coaching, and development.

● Created cost-efficient staff schedules weekly or monthly in alignment with business needs.

● Developed staff, training, and project management, attaining sales goals and aligning key performance indicators and merchandising.

Prior Experiences: United States Air Force, Project Manager, and Coordinator EDUCATION

Community College of The Air Force, Las Vegas, NV

Bachelor’s in Communications 4.0 GPA

TECHNOLOGIES

Salesforce, Microsoft Word, Microsoft Excel, Power Point OEM, ATS BOARD OF DIRECTORS

First Residential Homeowners Association, Las Vegas, NV Property Management

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