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Customer Service Special Education

Location:
Milwaukee, WI
Posted:
February 13, 2024

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Resume:

Dominique Love

Milwaukee, WI *****

Email: ad3lvz@r.postjobfree.com

Phone: +1-414-***-****

Professional Summary

Dedicated and versatile professional with a proven track record in education, program management, and customer service. Adept at fostering positive learning environments, supporting students, and managing diverse tasks. Strong organizational, communication, and leadership skills. Specialized in special education and behavioral support. Seeking opportunities to contribute expertise and drive excellence.

Work Experience:

Program Manager Right at School - Milwaukee, WI

May 2022 - December 2022

- Spearheaded daily operations, overseeing tasks and activities for both children and employees.

- Streamlined planning and scheduling, optimizing organizational efficiency.

- Managed administrative tasks, including filing, record-keeping, and computer operations.

Schools Admissions Manager HOPE Christian Schools - Milwaukee, WI

July 2022 - December 2022

- Orchestrated school enrollment processes, coordinating events and parent home visits.

- Conducted comprehensive school audits, ensuring adherence to regulations and guidelines.

- Demonstrated proficiency in budgeting, record-keeping, and customer service.

- Implemented effective marketing strategies and managed social media content.

- Engaged school-age children in productive learning activities and homework assistance.

- Managed attendance records and facilitated student headcounts.

- Prepared and served meals while tending to administrative paperwork.

- Developed and implemented lesson plans to enhance student engagement.

Administrative Assistant/Receptionist institute of Technology and Academics - Milwaukee, WI

October 2018 to May 2022

- Proficiently handled phone communications, utilized Microsoft Word, and managed bus routing systems. Excel Power Point

- Effectively managed interactions with students and teachers, showcasing exceptional customer service skills.

-Working with the Auditor to ensure accurate number data

- - Managed attendance records and facilitated student headcounts.

Education

Certified in CBRF Medical Med Living Academy - Milwaukee, WI

2016

High School Diploma Midwest Adult Academy - Milwaukee, WI

September 2001 - June 2005

- Certifications and Licenses: CBRF, CPR/First Aid, Special Education Program Aide DPI License, Educator License with Stipulations, Professional Educator License, DPI Administrator License.

- Special Education Program Aide License, Teaching Certification, Educator License with Stipulations, DPI Administrator License

Skills

- Administrative: Data entry, scheduling, filing, Microsoft Office suite (Word, Excel, Outlook), organizational skills, clerical tasks.

- Teaching and Education: Special education, curriculum development, classroom management, tutoring, behavior management, student support, development disabilities experience, autism experience.

- Customer Service: Communication skills, customer support, conflict management, sales experience, phone etiquette.

- Specialized Skills: CBRF certified, medication administration, special needs care, crisis intervention, behavioral therapy, child and family counseling.

- Technical: Proficient in Windows, Salesforce, Epic, SharePoint, Google Suite, QuickBooks, database management.

- Marketing: Social media marketing, strategic planning, marketing events, presentation skills.



Contact this candidate