Jessica Clark

New Port Richey, FL *****

ad3lus@r.postjobfree.com

+1-727-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

USAA - Tampa, FL

February 2023 to Present

Assist members with credit card servicing as well as their financial needs. Report any fraudulent activity or disputes. Help members make their monthly payments. Assist with credit card applications, cash advances, credit limit adjustments and overall assistance with any area of their credit card. Job is multifunctional and attention to detail is a must. Committed to attaining company goals in a professional manner. Job requires high quality organizational skills as well as punctuality when meeting deadlines. FedEx Driver

FedEx Express - Tampa, FL

April 2021 to Present

Follow a daily route and time based schedule to ensure customer satisfaction. Deliver and pick up packages from businesses and residential areas across Tampa bay. Perform daily tasks from start to finish in a professional manner following company rules and guidelines. Always staying consistent with level of performance and thrive on being a team player and always willing to help out when need be.

Committed to being reliable and loyal and someone they can count on. Server/Bartender

Maloneys Local Irish Pub - Tampa, FL

May 2020 to Present

Excellent customer service skills, ability to multi task, interact with guests and carry out all of their needs, take orders ring them into POS system, run food, pre bus, side work, great energy and ability to work as a team player. Focus on all tasks at hand and willingness to learn and have fun, very knowledgeable in hospitality industry and detail oriented.

Server/Bartender

Red Robin - Tampa, FL

August 2010 to August 2020

Ability to multi task in high volume restaurant, run food, pre bus tables, make cocktails, build a clientele, fulfill guests wants and needs, complete side work, use of POS station and cash drawer. Sever/Bartender

The Lucky Dill - Palm Harbor, FL

November 2014 to September 2016

Ability to perform all duties in a high volume restaurant, be a team player, train new employees, make cocktails, run food, pre bus tables carry out side work and all job duties on a daily basis, multi task, stock bar, make guests happy and have repeat customers.

Education

Bachelor of Science in Medical Technology

Career Institute Of Technology - Palm Harbor, FL

January 2008 to September 2010

Associate's degree

Skills

• Microsoft Office (5 years)

• Upselling (10+ years)

• Merchandising

• Sales

• Cash Handling

• Retail Sales

• Inventory Control

• Communication skills

• Organizational skills

• Customer service (10+ years)

• Assistant Manager Experience

Certifications and Licenses

ServSafe Food Handler

March 2021 to March 2024

Driver's License

Food Handler Certification

Additional Information

• Ability to multi task efficiently and effectively quick learner, people person, experience with fast paced environment, positive energy, love to learn new things, great verbal and written communication skills, detail oriented, computer knowledge.

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