Rica Victoria ad3luo@r.postjobfree.com

***** ******** **., **-* Tustin, CA 92780 860-***-**** (Fully Vaccinated) SUMMARY OF QUALIFICATIONS

Dynamic and highly accomplished Office Manager / Executive Assistant with nearly 38 years of outstanding experience in office management and supervision. Extremely organized and detail-oriented with excellent communication and interpersonal skills that have been developed working with busy and high profile executives. Proven ability in maintaining office operations via effective follow-up and organizational initiatives, leading to streamlined workflow processes. Adept in project management with excellent organizational and time management skills. Exceptional commitment to customer service while always exceeding performance expectations. Experienced serving as primary point of contact and liaison between the senior management team, operations, and employees. Excellent analytical skills, attention to detail, and a high level of confidentiality. Areas of Expertise

• Adaptive, Flexible, and Dedicated Team Player

• Travel Arrangements and Customer Relations

• Demonstrated Problem-Solving Expertise

• Accounting, A/P, A/R, SAP and Payroll Skills

• Office Budget Management

• Top-Notch Management Skills

• Track Record of Increasing Productivity

• Data Archival, Filing, and Systems

PROFESSIONAL EXPERIENCE

Thales USA, Inc. Irvine, CA

Sr. Executive Assistant 2019 – Current

• Provides advanced administrative support to the CIO and his direct report leaders. Promotes the corporate image by representing the officers internally and externally.

• Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments. Prepares and process expense reports.

• Plan events (find venues with hotel accommodations & catering for up to 100 attendees negotiate cost, create agenda.)

• Act as the point of contact between executives and employees/client, manage phone calls/emails, and respond promptly to all Directors queries. Gathers, assembles and analyzes information data from a wide variety of sources. Prepares reports manuals, agendas, correspondence and memoranda.

• Prepares material in final from very rough or involved drafts that may utilize frequent use of technical terminology and statistical date. Plans the layout of complex reports, proposal, and statistical tables.

• Provides work leadership for other support staff members. Providence St. Joseph Health System Irvine, CA

Executive Assistant 2016 – 2019

Provided support for top-level executives by providing executive level administrative support by providing clerical support, receiving clients and visitors, arranging travel and correspondence, and scheduling meetings.

• Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments. Process expense reports.

• Reading and analyzing submissions, letters, agendas, memos and determining significance, routing to appropriate personnel in a timely and efficient manner.

• Prepare reports, collect and analyze information; prepare presentations.

• Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes.

• Maintain inventory and office supplies. Anticipate office needs; evaluate new office products; place and often expedite orders when necessary.

Greenwall Inc. Santa Ana, CA

Office Manager / Business Manager 2014 – 2016

Supervised a staff of 50 who extracted trends from data. Directed the overall operations of the company. Analyzed data from staff report of daily tasks duties. Assisted the company in reaching goals related to sales productivity, profitability, and industry penetration by developing more efficient plans via detailed data analysis.

• Developed and implemented budgets while effectively tracking and meeting established financial goals.

• Was responsible for ordering and maintaining business supplies/equipment as well as managing the office budget. Coordinated resources for projects as well as the schedules of company executives.

• Performed all human resources activities, such as: performance, evaluations, hiring and discipline.

• Ensured employees complied with company policies and completed their work using available resources.

• Hired, trained, and evaluated employee performance. Processed employees’ hours to complete payroll.

• Deposited funds to the bank and reconciled bank accounts. Prepared reports for senior management.

• Responsibilities included filing for city licenses/permits and maintaining petty cash for the company.

• Composed confidential correspondence to communicate with employees and the management team. ESPN, Inc. Bristol, CT

Executive Assistant – Production/Programming Operations 2012 – 2014 Generated daily schedules in “PLAYBOOK” for programming, production staff and/or facility, efficiently populating the in house technical rooms with qualified personnel or planning for future crew assignments.

• Was responsible for modifications to schedules as programming or production changes dictated.

• Adjusted daily schedules to compensate for lateness, illness, or other approved absences of staff.

• Processed entitled time off requests and ensured accurate communication of requests. Interacted with applicable business units to plan to maximize facility and staff scheduling operations.

• Performed a variety of special projects and research as required. Coordinated heavy business travel arrangements. Created and modified new PowerPoint presentation for several executive meetings.

• Handled complex calendar management across multiple parties both internally and externally.

• Utilized skills to ensure timely and accurate preparation, review, and submission of expense reports.

• Prepared meetings with senior executives while managing phone inquiries, messages, and emails. CBS Outdoor Inc. North Haven, CT

Business Manager / Executive Assistant 2006 – 2012 Ensured smooth-running operations through entire billing department of this billboard advertising company from its operations in Connecticut. Managed complex accounting projects in addition to ongoing responsibilities.

• Hired to turnaround chaotic and unorganized department; instilled new policies and procedures that brought organization, order, and accountability to the department. Oversaw assistant’s productivity.

• Significantly enhanced revenue recognition and timely receipt of funds through expedited processing procedures. Consistently ensured that revenue recognition complied with established accounting policies.

• Assisted general manager in development of budget to monitor areas of growth and cost controls.

• Efficiently managed key bookkeeping and financial responsibilities, including: monthly P&L

(preparation of actual vs. budget variance explanations) and end-of-month closing procedures.

• Prepared payroll input data, calculated sales commissions on monthly basis, and assisted in benefit / human resources administration (new employee paperwork, insurance, 401K, and Section 125 enrollments). EDUCATION

Essex Business College Paramus, NJ

Associate Degree in Computer Business and Software Program COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), WordPerfect, ACT, Visio, QuickBooks Pro, Quicken, and Peachtree Accounting, SharePoint, Skype for Business, OneNote, Concur, G-Suite, SAP.

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