Maylica Miller

South Carolina, SC Cell: 843-***-****

ad3lth@r.postjobfree.com

SKILLS

Underwriting knowledge

Home and recreational insurance sales

Client acquisition expert

Policy coverage expert

Talented salesperson

MS Office

Personable

Prospecting

Award-winning sales professional

Investment products

Warm and cold leads development

Proactive team player

Salesforce knowledge

Analytical

EXPERIENCE

Driver/Guard.

02/2018- Present

Dunbar Armored

2135 NAD Road

North Charleston SC

Duties

To safely transport clients treasured valuables the armored truck. Cashier,

05/2004 to 10/2005

Sam' Club – North Charleston, South Carolina

General Clerk II, 09/2006 to 09/2008

North Charleston Fire Dept. – North Charleston, South Carolina

Duties: Directed guests and

routed deliveries and courier services.

Screened applicant resumes and coordinated both phone and in-person interviews.

Opened and properly distributed incoming mail.

Assisted with event planning, including associated travel and logistical arrangements.

Compiled company information and related material and distributed it to candidates.

Ordered and distributed office supplies while adhering to a fixed office budget.

Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.

Answered and managed incoming and outgoing calls while recording accurate messages.

Helped distribute employee notices and mail around the office. Maintained a clean reception area, including lounge and associated areas. Coordinated board and committee meetings, including schedules and information preparation and distribution.

Created detailed expense reports and requests for capital expenditures. Organized all new hire, security and temporary paperwork. Completed data entry, tracked resumes and maintained the applicant tracking system.

Drafted biweekly time sheets for [200+] executives and employees. Security Guard, 09/2009 to 01/2010

U.S. Security Associates –

North Charleston, South Carolina

Dutie:

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Denied entrance to the building to unauthorized persons. Monitored and reported suspicious activities to local authorities. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

Circulated among visitors, patrons and employees to preserve order and protect property.

Detected suspicious activities and watched for criminal acts and rule infractions.

Security Guard, 03/2010 to 03/2013

Securitas Security Services USA –

North Charleston, South Carolina

Duties:

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.

Denied entrance to the building to unauthorized persons. Inspected equipment, structures and materials to identify the cause of errors and defects.

Monitored and authorized entrance and departure of employees and visitors. Monitored and reported suspicious activities to local authorities. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.

Circulated among visitors, patrons and employees to preserve order and protect property.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Secured all doors in the office and main building after hours. Screened all passengers, crew members and employees for weapons and contraband.

Detected suspicious activities and watched for criminal acts and rule infractions.

Insurance Agent, 11/2016 to Current

Primerica Financial Services –

Deluth, Georgia

Duties:

Collected all premiums on or before effective date of coverage. Calculated quotes and educated potential clients on insurance options. Followed up with customers on unresolved issues.

Tracked the progress of all outstanding insurance claims. Collected, analyzed and validated all agency commissions. Negotiated new and renewal production goals with business development manager.

Evaluated the accuracy and quality of data entered into the agency management system.

Met with prospective customers and business owners in their homes, businesses and other settings.

Reported policy changes and company conditions affecting customer satisfaction.

Mentored [40+] entry-level brokers.

Conducted annual reviews of existing policies to update information. Analyzed sales volume, retention and loss ratio trends to identify areas for improvement.

Evaluated leads obtained through direct referrals, lead databases and cold calling.

Met with [30+] existing and prospective clients each week to select appropriate insurance policies.

Modeled exceptional customer service skills and appropriate diagnostic sales techniques.

Finalized sales and collected necessary deposits

EDUCATION

Kaplan University - Online, South Carolina Associate of Science: Criminal Justice, Current

Professional Summary

Analytical

Service-oriented for the people, for my job, I am a person who delivers high quality customer service by accurately assessing client needs and recommending the most useful solutions and products. Highly-motivated Insurance Agent trained in financial accounting and cost estimation. Consistently increases sales and expands client base through targeted marketing, lead development and in-depth knowledge of market trends.

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