Ron Schmitt

McAllen, TX *****

ad3ltf@r.postjobfree.com

+1-952-***-****

Professional Service/Parts Director seeking a position that will allow the use of skills and knowledge to increase CSI, financial gross, and develop a team. Authorized to work in the US for any employer

Work Experience

Service/Parts Director

Bert Ogden Automotive Group - Mission, TX

November 2022 to August 2023

All Day to day operations Service and Parts

Service & Parts Director Service

Team Chevrolet Buick - Alice, TX

September 2021 to November 2022

Hired 6 Main line Techs For new Shop, 2 Service Advisors, 2 Porters, 4 lube Techs Increased Service Gross Profit by 20k per month

Increased Tech Production by 150 hours per month

Increased Labor Turn Rate for 159.99 to 179.99 and diesel to 199.99 per hour Moved all Technicians from old service department to new shop Improved Line Tech Training to 90% and all Techs to 50% Installed 3 new lifts in Quick Lane on a HD 4 post Parts

Worked with Parts Manager to sell off 60k of Obsolete inventory Implemented Inventory checks daily

Increased Sales by 50k per month

Implemented new process to deliver parts to Technicians keeping tech in bay Implemented process for cores to be picked up same day when techs are finished Parts Director

Mac Haik Ford, Lincoln - Victoria, TX

August 2019 to September 2021

Managed and maintained all parts inventory at Ford Lincoln and Hyundai Develop and implement process improvements to reduce wait times and obsolete inventory Reduced Obsolete Inventory by $80,000 year over year Maintain wholesale and tire sales while implementing procedures to increase sales while reducing wait times

Train all parts personnel and Service Advisors to aid in reduced implementation time Parts Director

Hicks Automotive Group - Corpus Christi, TX

September 2017 to August 2019

Managed all parts inventory at Mercedes, Infinity and 2 Nissan locations. Supervised teams to increase turns and decrease inventory value Process improvement and increase CSI

Reduced Obsolete Inventory by $80,000 year over year Increased wholesale sales by 40%

Parts Manager

Access Ford - Corpus Christi, TX

August 2014 to August 2017

Supervise 13 Employees

Developed and implemented new special-order parts process for better CSI Developed and implemented new process for faster parts fill rate to service customers. Increased tire Sales and alignments by 3%.

Increased customer-pay parts sales by 5%, decreased expense by 6,000 per month. Parts Manager

Auto Nation Hyundai - Corpus Christi, TX

September 2013 to August 2014

Won President Award for the top parts performance. Reduced obsolete inventory by $30,000.

Increased parts gross by $12,000 per month.

Trained all parts personnel lo gold level.

Trained Service Advisors to conduct walk around inspections, a process that increased parts sales. Service and Parts Director

Auto Nation Ford Mazda - Corpus Christi, TX

August 2012 to August 2013

Supervise and train 60 Service and Parts Employees. Develop and implemented new processes for a new Quick Lane Department. Developed and implemented new processes for staff relating to, customer satisfaction, write-up, dispatching, quality control, cashiering, and follow-up. Developed and implemented Service Department appointment coordinator. Increased Tires Sales and alignments by 12%.

Increased customer-pay labor on average $6,000 a month. Decreased expense by $5,000 a month.

Midland Honda - Midland, TX

August 2012 to August 2012

Service and Parts Director

Stanley Ford - Andrews, TX

December 2011 to August 2012

Supervise and train 21 Fixed Operations employee’s Maintain excellent CSI

Develop and implement all Fixed-Ops marketing and advertising Assistant Parts Manager

Rich Ford - Albuquerque, NM

November 2008 to November 2011

Supervised 17 Parts Employees.

Managed all parts inventory, increasing turns and decreasing inventory value. Supervised all sales- Retail, Wholesale and Mechanical. Increased Customer Satisfaction index by instituting improved parts counter personnel procedures. Received Ford top 25 Diesel Parts Sales Award.

Received Ford top recognition: Presidents Award.

Service Director

Corley’s Albuquerque Lincoln Mercury Volvo - Albuquerque, NM January 2008 to October 2008

Increased customer-pay labor on average $5,000 a month. Decreased advertising expense by $25,000 a month.

Increased Customer Satisfaction scores over 10%.

Developed and installed a Commercial fleet program. Developed a 6th productive workday (Saturday) through effective marketing. Developed and implemented new processes for staff relating to, customer satisfaction, write-up, dispatching, quality control, cashiering, and follow-up. Supervised 17 Techs, 4 Service advisers.

Corporate Director

WALSER AUTOMOTIVE GROUP - Minneapolis, MN

January 1984 to January 2008

Implement and market wholesale programs for 10+ dealers. Manage day-to-day operations of Walser Honda, Nissan, Mazda, and Subaru Parts Departments.

Reduced Corporate/ Dealer expenses by implementing mandatory internal inventory utilization programs, delivery driver policy, and reducing the staff to gross ratio. Worked with Service Managers to improve fill time; increasing technician efficiency and improve customer satisfaction.

Facilitated yearly inventory audits for all 10+ dealers. Service and Parts Director

Walser Toyota/Lincoln-Mercury-Mazda Nissan

December 1990 to January 2006

In charge of all activities, including hiring, training, and supervising employees throughout the Service and Parts department.

Setup policies, and trained all personnel in processing claims, shortages, damaged goods, back orders, overages, and shortages.

Lowered obsolescence at all stores; decreased Nissan’s parts inventory obsolescence by $83,000. Used various forms of advertising to increase customer retention from sales to service as much as 46%. Built Twin Cities #1 Lincoln/Mercury/Mazda in customer satisfaction scores, labor, and parts sales. Increased labor gross over $100,000 during tenure. Supervised 48 Techs, 9 Service Advisers, Lincoln /Mercury/ Mazda. Increased Toyota Service Departments Labor Gross from $50,000 to over $275,000 in 5 years.

Increased tire sales by 80% by training advisor staff. Orchestrated multiple department/ dealers move to new localities. Exceeded the manufacturer’s Customer Satisfaction ratings on regular basis. Received Lincoln’s top recognition: Premier Award. Received Toyota’s top recognition: Presidents Award. Received Mazda’s top recognition: Guild Award.

Education

Lincoln Mercury

Skills

• Alignment

• Brake Repair

• Suspension

• Oil Change

• Computer skills

• Sales

• Microsoft Office

• Supervising experience

• Automotive Repair

• Automotive Diagnostics

• Mechanic Experience

• Tire Service

• Transmissions

• Microsoft Word

• Diesel Engine Repair

• Computer Networking

• Vehicle Maintenance

Certifications and Licenses

Driver's License

October 2023 to November 2025

Driver's License

November 2023 to November 2025

37714857

Driver's License

November 2020 to November 2025

Driver license

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