Vito Russo

SAP Consultant

ad3lta@r.postjobfree.com

Tel: +1-281-***-**** Houston, TX

PROFESSIONAL SUMMARY

Seasoned SAP professional with significant experience in accounting, systems and applications, with more than 20 years of experience in design, implementation and support of business IT applications for small / medium businesses and multinational corporations. Specializing in SAP spanning versions 2.2A through ECC 6.0, till S4/HANA 1809, consistently delivered successful solutions to clients in all areas of system design and implementation.

Working with S4/HANA 1809 and prepared and conducted several presentation of its capabilities, reports (FIORI) and current/future state (planning, group consolidation, SAC).

With primary specialization in Financial Accounting (General Ledger, Profit Center Accounting / Segment reporting, Document Splitting, Accounts Payable and Receivable, Taxes, Workflow); Controlling ( Controlling, Profitability Analysis, Overhead Cost Management); Billing and Cash Applications and as well as very deep understanding and working knowledge of sales (including intercompany) / logistics / operations processes / configuration and financial integration with SD, MM and PP modules and other Netweaver components: BI, BI-IP, BPC, APO, XI/PI etc.; completed multiple full life cycle implementations from project preparation, scoping and blue printing through configuration, testing, go-live and post go-live support.

Accomplishments over the last decade and a half lead to delivering desired results while contributing as a team member, team lead, integration manager and solution architect. In addition to the expert business and consulting knowledge, constantly demonstrating strong client facing skills, excellent team player, outgoing personality, excellent communication skills.

KEY SKILLS

Exceptional analytical abilities, uniquely blended system architect and hands on skills.

Versatile presentation skills, key participant in steering committee meetings, addressing senior Financial and IT management.

Financial / Cost accounting education and background.

Experience implementing US GAAP, IFRS accounting requirements as well as various local GAAP and Tax requirements.

Extensive experience in business process re-engineering for companies of various sizes.

Multiple projects involving Single Business Entity and Tax Optimization Model implementation.

Thorough understanding of product cost planning and profitability analysis concepts across different industries.

Outstanding ability to transform business needs in most effective SAP-based solutions (including VAT reporting / plant abroad functionality in EU).

Proven project leadership track record – leading/managing teams (R2R and integration with P2P and Q2C) and projects.

Broad international experience (multiple international implementations in multi-company, multi-currency environments): Europe (Italy, Germany, UK, Netherlands, France, Sweden, Finland, Spain), USA, Canada, Mexico, China etc.

Functional specs for reporting, interfaces, conversion of vendors, customers, g/l accounts, open items (payables, receivables, g/l balances).

Certified in the ASAP implementation methodology and tools.

Experience implementing SAP Industry Best Practice solutions using SAP tools and methodology.

Extensive experience conducting Blueprinting and Gap analysis.

Certified SAP Financials and SAP Controlling Consultant.

SAP Functional & Technical Skills

General Ledger (Classic GL and New GL), Enterprise Controlling (Profit Center Accounting):

-Design and implement multiple ledger concepts using SAP New GL;

-Design and implement global CoA;

-Document splitting, real-time reconciliation;

-Design and implementation of multi-currency concepts and FX exposure;

-Profit center reporting and financial segmentation and reporting;

-Cost of sales accounting with functional areas;

-Period / year end closing processes, accrual engine.

Banking:

-Electronic Bank Statements;

-Lockbox;

-SWIFT and IBAN payments;

-Cash Management (liquidity forecast and position);

-Payment program (regular payments, file transfer, ACH, checks and positive pay, netting, special g/l transactions);

Taxation:

-Design and implement use and sales taxes with standard SAP, and/or bolt-on like Vertex, Taxware, OneSource for global projects;

-Design and implement extended w/h taxes;

-Design and implement VAT taxes;

Overhead Cost Controlling (Cost Center Accounting, Cost Element Accounting, Internal Orders):

-Overhead calculations, Activity based costing;

-Internal orders (statistical / real / investment orders);

-Cost planning, detailed cost planning, formula planning;

-Various allocation methodologies, templates, splitting and variances calculation, actual / plan activity prices

Profitability Analysis:

-Costing based and account based profitability analysis;

-Custom COPA derivation rules;

-COPA Planning including multiple valuation strategies and integration with demand planning tools;

-Integration with SD and FI including design of various user exits;

-Top-down distributions;

-COPA reporting and summarization.

Billing for global projects with EDI/IDOC integration with MM and proof of delivery.

Accounts Payable / Receivable.

Fixed Assets.

Internal Orders Management.

Customizing and Workbench Organizer; Change and Transport Organizer.

ABAP Query, field/user exits, Validations / Substitutions, BADI.

Report Painter / Report Writer / Drilldown reporting.

LSMW and Extended Computer Aided Testing Tool (ECATT).

EDI, IDOC, ALE, Solution Manager for project, scope and documentation management.

Data mapping for: conversion using standard and custom tools, interfaces with SAP and non-SAP systems, BW reporting.

Integration of FI/CO with other modules within ECC: Materials Management (MM), Sales and Distribution (SD), EDI and Intercompany Billing, Production Planning (PP), Transportation (TP), Human Resources (HR) – travel expenses, working knowledge of Projects Systems (PS).

Integration of FI/CO with other Netweaver applications: Business Intelligence (BI), Business Planning and Consolidation (BPC), Integrated Planning (BI-IP), Portals, Advanced Planning Optimizer (APO), Exchange Infrastructure and Process Integration (XI/PI).

S/4 Hana seminar and blueprinting

CORE QUALIFICATIONS

Industries

Oil and Gas sector (Upstream/Downstream)

Consumer goods

Automotive

Medical Devices and Life Science

Pharmaceutical

Chemical

Hospitals

Insurance

Food and Beverage

Retail

Strategy

Work with the client to determine if SAP meets their business requirements in certain areas – project management/scheduling, earned value. Develop solution to meet their needs and achieving excellent results meeting the customer needs and requirements on-time and on-budget

Process

Through accepted methodologies, meet project deliverables on time and on budget

Extensive experience in all phases of new implementations from pre-sales activities, go-live, post go-live support and system maintenance

Technology

Develop, implement and deploy large custom solutions using SAP R/3 as the financial system of record

People

Meet with all levels of management in the client organization from weekly briefings with the CIO and steering committees to less formalized meetings with department supervisors and power users

Excellent facilitation, communication and leadership skills working with project team members and the client organizations

Results

Always meet client requirements and expectations with complete satisfaction

In addition to the expert business and consulting knowledge, constantly demonstrating strong client facing skills, excellent team player, outgoing personality, excellent communication skills

SELECTED PROJECT EXPERIENCE

Company

TCS

Duration

August 2021 – Present

Position

Solution Architect – SAP Finance

Responsibilities

R2R lead to support James Allen acquisitions and migration from QuickBooks to S/4 HANA 1709.

The acquisitions will involve interfaces from 3 different systems and calculation of US and non-US sales and use tax. The legacy system use Avalara as 3rd party tax calculation that will feed tax results to S/4 Hana using Vertex.

Company

NTT Data

Duration

July 2020 – August 2021

Position

ERP Senior Specialist

Responsibilities

AMS R2R lead to support Emerson systems world-wide. Primary focus on Europe, North America and Australia.

Support included G/L, A/P, A/R, Tax (Taxware) on different landscapes.

Company

Invacare

Duration

May 2019 – July 2020

Position

SAP Principal consultant

Achievements

S4/HANA 1809 assessment, blueprinting and requirements identification for North America, Europe and APAC companies

Identification of Gaps requirements for group

Prepared for realization phase that started in November 2019

Responsibilities

R2R lead managing team on and off-shore

Learn current landscape and systems

Lay-down solutions for the implementation scope, architecture, and future group consolidation

Create Gaps documentation and specifications and prepare/conduct presentation of S4/HANA financial, controlling, and planning capabilities, features and FIORI reports, and OneSource for Tax calculation.

Company

Gulf States Toyota (Friedkin Group)

Duration

January 2019 – April 2019

Position

SAP Principal consultant

Achievements

S4/HANA 1809 assessment as a replacement of current main frame-based systems

Identification of Gaps requirements

Prepare for next phase requirements

Include in the assessments other systems that in the future will migrate to S4/HANA

Responsibilities

R2R lead.

Learn current landscape and systems

Lay-down solutions for the implementation scope, architecture, and future group consolidation, and including Tax calculations

Create Gaps documentation and specifications and prepare/conduct presentation of S4/HANA financial, controlling, and planning capabilities, features and FIORI reports

Company

LivaNova

Duration

January 2018 – December 2018

Position

SAP Principal consultant

Achievements

Customization and roll out of new company acquisitions, divestitures and M&A

Identification of Gaps and US requirements

Support current core model and resolution of issues/tickets

MDM project, customers redesign

Fixed Assets change to implement Bonus Tax Depreciation

Responsibilities

R2R team lead.

Learn core model

Customize core model to support new US companies requirements and related Tax compliances (Vertex)

Create Gaps documentation and specifications

Training documentation preparation and train-the-trainer sessions for super users

Preparing specifications for development of reports and interfaces

Customization, resolution of errors during testing cycles, user training documentation

Company

Novares

Duration

August 2017 – January 2018

Position

SAP Manager

Achievements

Roll out of Automotive European Core model to the US and Mexico (in progress)

Identification of Gaps and US requirements

Tax and withholding tax set up

Responsibilities

R2R team lead.

Learn core model

Customize core model to support US requirements, Mexico will follow once US is completed

Create Gaps documentation and specifications

Train Super Users

Coordinating with European team for preparing specifications for development of reports and interfaces

Coordinating with European team for configuring financial and controlling modules, customization, resolution of errors during testing cycles, user training documentation

Company

Halliburton, (Oil and Gas)

Duration

July 2017 – August 2017

Position

SAP Consultant

Achievements

Production support and roll out to South America countries.

Tax and withholding tax set up

Responsibilities

Post go-live support, business support and system maintenance (Blackline interface, EDI, month-end closing and more)

Coordinating with end-users for preparing specifications for development of reports and interfaces

Coordinating with end-users for configuring financial and controlling modules, customization, resolution of errors during testing cycles, user training

Company

Societa’ Leonardo Genoa, Italy, (Aerospace, Defense and Security)

Duration

March 2017 – July 2017

Position

SAP Consultant

Achievements

Working remotely for analysis, design, customization of current SAP system in order to review and change cost centers for better allocations and analysis of costs, rollout to Russia and other Italian clients, study for migration to New G/L and Simple Finance. Will have to move to Genoa soon and will travel to Russia for blueprinting and go-live activities, and Brescia.

Responsibilities

Leading/preparing test cases/scenarios for unit, integration, system and user acceptance testing cycles

Prepare for customer’s validation and approval of design

Blueprinting for rollout to Russia

Coordinating for preparing specifications for development of reports and interfaces

Coordinating for configuring financial and controlling modules, customization, resolution of errors during

testing cycles, user training

Company

Ospedali Galliera Genoa, Italy, (Hospital)

Duration

July 2016 – February 2017

Position

Testing Manager

Achievements

Integration testing manager to support unit, integration, and acceptance testing cycles

Created/maintained documentation for the testing cycles and issue/bugs tracking and resolution

Helped functional end-users to Identify root cause of issues during testing

Responsibilities

Leading/preparing test cases for unit, integration and user acceptance testing cycles

Prepare for customer’s validation and approval of design

Coordinate issue resolution with team members and other teams

Help preparing specifications for development of reports and interfaces

Help configuring financial and controlling modules for resolution of errors during testing cycles

Company

Cameron Houston, TX

Duration

April 2014 –June 2016

Position

Business Transformation

Achievements

Complete the redesign and implementation of intercompany transfer price to accommodate tax requirements for G20 directives related to cost-plus and resale minus scenarios

Redesign intercompany processes and consolidation using SAP ICR standard tool to reconcile SAP and Legacy transactions in one system

Help BI team to identify root cause and resolve wrong data/updates between Sales Orders, COPA and BI reports

Post go-live support and business support and system maintenance (Blackline interface, EDI, month-end closing and more)

Responsibilities

Leading/preparing test cases for unit, integration and user acceptance testing cycles

Leading design and key configuration decisions for intercompany and transfer pricing redesign

Prepare for customer’s validation and approval of design

Coordinate issue resolution with team members and other teams

Prepare specification for development of reports and interfaces

Configuring FI/CO modules for new requirements and/or resolution of errors and system maintenance

Company

Baker Hughes Incorporated (BHI) Houston, TX; United Technology Corporation (UTC), Hartford, CT; General Electric (GE), Boston, MA; Mylan Pharmaceuticals, Canonsburg, PA

Duration

February 2013 – March 2014

Position

Several

Achievements

Cost Centers restructuring for better allocation of costs (BHI)

Integration testing manager to support unit, integration, and acceptance testing cycles (UTC)

Create documentation for the creation of global template vs. local template for future implementations and acquisitions of new companies (GE)

Identify root cause analysis of VAT postings and country declarations, conduct blueprinting sessions and prototype solution for acceptance (Mylan)

Responsibilities

Leading/preparing test cases for unit and integration testing cycles

Leading blueprint/design and key configuration decisions for VAT and Plants Abroad

Prepare for customer’s validation and approval of design

Coordinate issue resolution with other members of the team and other teams

Prepare specification for reports and interfaces

Company

American National Insurance Company (ANICO), Galveston, TX

Duration

2012 – December 2012

Position

G/L Team Leader

Achievements

Replace several Mainframe systems with SAP ECC 6.0. The scope of this phased implementation is to install SAP for all ANICO companies. The modules installed included fi modules (new G/L, A/P, and treasury), CO modules (CCA, COPA, and IO), BW (reporting, consolidation and budgeting) and interfaces and conversions. ANICO is a US only company. The only country Only US and went live on November 1st. Next phase will start in January 2013 and is scheduled to go live on April.

Responsibilities

Leading/preparing test cases for unit and integration testing cycles

Leading design and key configuration decisions

Prepare for customer’s validation and approval of design

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the G/L team, focusing key individuals on the issues at hand

Coordinate issue resolution with other members of the team and other teams

Prepare specification for reports and interfaces

Company

Ferro Corporation, Cleveland, OH, and World Wide locations

Duration

2011 – December 2011

Position

FICO Team Leader

Achievements

Replace several legacy systems (SAP standalone ECC 4.6C and other worldwide legacy system) with SAP ECC 6.0. The scope of this long term implementation is to install and consolidate SAP for all Ferro worldwide companies (with a common global template. The modules installed included fi modules (new G/L, A/P, A/R, A/M, FSCM, and treasury), CO modules (CCA, COPA, and Material Ledger IO), Product Costing, MM Modules, SD Modules, Plant Maintenance, And BW (reporting and consolidation) and interfaces and conversions. Some of the European Companies will be grouped together as single business entity (SBE) IN SWEDEN AND the other countries as plant abroad.

Responsibilities

Leading/preparing blueprinting workshops

Leading design and key configuration decisions

Prepare for customer’s validation and approval of design

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the FICO team, focusing key individuals on the issues at hand

Coordinate issue resolution with other members of the team

Coordinate team for client local resources (US), worldwide extended team members and consultants (12 permanent, 25 users 50%)

Company

ITT Corporation, Baltimore, MD

Duration

2010 – 2011

Position

FI Team Leader

Achievements

Replace several legacy systems (SAP standalone ECC 5.0 and other worldwide legacy system) with SAP ECC 6.0. The scope of this long term implementation is to install and consolidate SAP for all ITT worldwide companies (with a common global template. The modules installed included FI Modules (New G/L, A/P, A/R, A/M, FSCM, and Treasury), CO Modules, Product Costing, MM Modules, SD Modules, Plant Maintenance, and BW (REPORTING and consolidation) and interfaces and conversions. Some of the European companies will be grouped together as single business entity (SBE) in Sweden and the other countries as plant abroad.

Responsibilities

Leading/preparing blueprinting workshops

Leading design and key configuration decisions

Prepare prototype client for customer’s validation and approval of design

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the FI team, focusing key individuals on the issues at hand

Coordinate issue resolution with other members of the team

Coordinate team for client local resources (US), worldwide SME and consultants (40+ total)

Company

Arizona Chemical, Jacksonville, FL and European locations

Duration

2009 – 2010

Position

GL and Treasury Team Leader

Achievements

Replace legacy SAP Standalone ECC 5.0 and other European legacy system (MOVEX) with SAP ECC 6.0. The scope of this implementation is to install and consolidate SAP for all Arizona chemical worldwide companies (USA, Mexico, Great Britain, Sweden, Finland, Belgium, France, Netherlands, Germany, Russia, and Singapore). The modules installed included FI modules (NEW G/L, A/P, A/R, A/M, and TREASURY), CO modules, product costing, MM modules, SD modules, plant maintenance, and BW (reporting and consolidation) and interfaces and conversions. The European companies will be grouped together as single business entity (SBE) in the Netherlands and the other countries as plant abroad.

Responsibilities

Complete the full life cycle implementation for the European Go-live scheduled for January 1st 2010 and USA/Mexico in April 2010

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the FICO team, focusing key individuals on the issues at hand

Helping the preparation of Training and Work Instructions documentation

Write specs for custom reports, conversions, interfaces and user-exits

Coordinate issue resolution with other members of the team

Prepare, conduct and coordinate Integration Testing

Configure G/L, A/P, A/R, Treasury and Taxes (all countries)

Go-Live and Post Go-Live support

Company

Smiths Detection, Baltimore, MD, and European locations

Duration

2008 – 2009

Position

FICO Team Member

Achievements

Replace legacy SAP standalone ECC 5.0 and other legacy system with SAP ECC 6.0 and lay the ground for future worldwide acquisitions. The scope of this implementation is to install and consolidate SAP for all smiths’ detection companies worldwide. The modules installed included FI modules (NEW G/L, A/P, A/R, A/M, and treasury), CO modules, project system, MM modules, SD modules, plant maintenance, and BW (reporting and consolidation) and interfaces and conversions. participated in the implementations of Canada (AP/AR/GL/tax ware), France (AP/AR/GL/Taxes), Great Britain (AP/AR/GL/GL/Taxes) and Germany (AP/AR/GL/Taxes) with frequent trips at the client sites in Canada (Toronto), France (Paris), Germany (Wiesbaden) and the US (Edgewood and pine brook). Helped to debug and close support/improvement tickets.

Responsibilities

Complete the full life cycle implementation

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Prepare and conduct Training

Write specs for custom reports, conversions, interfaces and user-exits

Coordinate issue resolution with other members of the team

Prepare, conduct and coordinate Integration Testing

Configure G/L, A/P, A/R and Taxes (Tax ware and standard SAP) modules

Post Go-Live support

Company

Vantage, Houston, TX

Duration

2008 – 2008

Position

FICO Team Leader

Achievements

Rapid implementation of my SAP ECC 6.0 and lay the ground for future worldwide acquisitions and phases for the new startup company. Vantage did not have any legacy system for this reason the scope of this implementation was to install SAP FOR 10 companies worldwide using the template created at rowan. The modules installed included FI modules (new flexible G/L, A/P, A/R, A/M, and treasury), CO modules, internal orders, MM modules, SD modules, plant maintenance.

Responsibilities

Complete the Blueprinting Phase

Company

Rowan Companies, Houston, TX

Duration

2007 – 2008

Position

FICO Team Leader

Achievements

Replace legacy system with my SAP ECC 6.0 and lay the ground for future worldwide acquisitions. The scope of this implementation was to install SAP for 18 companies worldwide. The modules installed included FI modules (new flexible G/L, A/P, A/R, A/M, and treasury), CO modules, project system, MM modules, SD modules, plant maintenance, BW (reporting and consolidation) and interfaces and conversions.

Responsibilities

Complete the full life cycle implementation

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the FICO team, focusing key individuals on the issues at hand

Acting as solution architect to ensure the FICO solution met all aspects of the client’s requirements

Prepare and conduct Training

Coordinate issue resolution with other members of the team

Prepare, conduct and coordinate Integration Testing

Configure New G/L and PCA modules and create specs for conversions, interfaces and custom reports

Post Go-Live support

Company

Merck, Flemington, NJ

Duration

2006 – 2007

Position

Billing and AR Team Leader

Achievements

Replace JDEdwards with my SAP ECC 6.0 and lay the ground for worldwide future phases and fan out implementations. The scope of this phase is to install SAP for Mexico (October 2007), and US (march 2008). The modules installed included FI modules (new flexible G/L, A/P, A/R, A/M, and treasury), CO MODULES (CCA, profit centers, internal orders and COPA), MM modules, SD modules, BW and interfaces and conversions.

Responsibilities

Complete the Blueprinting Phase for Mexico and coordinate the blueprinting for the US with the local team

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the Billing/AR teams, focusing key individuals on the issues at hand

Acting as solution architect to ensure the Billing/AR solutions met all aspects of the client’s global and local requirements

Prepare and conduct Training

Coordinated issue resolution with other members of the team and cross-functional teams (i.e., inter-company)

Prepare, conduct and coordinate Integration Testing

Configuring Billing and A/R modules and create specs for conversions, interfaces and custom reports

Company

Firestone / Bridgestone, Indianapolis, IN

Duration

2005 – 2006

Position

FI A/P and A/R team Leader

Achievements

Replace legacy systems with my SAP 5.0 and lay the ground for future phases implementations. The scope of this phase was to install SAP FOR the share services department, with a plain vanilla implementation with none or just minimum custom development. The modules installed included FI module (new flexible G/L, A/P, A/R, A/M, and treasury), CO modules (CCA, profit centers, internal orders and COPA), MM modules, interfaces and conversions. Interfaces from/to legacy and SAP are to be implemented for SD and good receipts, customers and other features.

Responsibilities

Complete the full life cycle implementation

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the FICO team, focusing key individuals on the issues at hand

Acting as solution architect to ensure the A/P and A/R solution met all aspects of the client’s requirements

Prepare and conduct Training

Coordinate issue resolution with other members of the team

Prepare, conduct and coordinate Integration Testing

Configure A/P and A/R modules and create specs for conversions, interfaces and custom reports

Post Go-Live support

Company

Champion Technology, Houston, TX

Duration

2004 – 2005

Position

FICO Team Leader

Achievements

Replace legacy AS400 system and lay the ground for worldwide future phases and fan out. The scope was strictly adhered to the ASAP methodology implementation. The modules installed included FI modules (G/L, A/P, A/R, A/M, and treasury), CO modules (CCA, profit centers), MM modules, SD modules, and HR/payroll modules. The BW based consolidation (SEM_BCS) was chosen for the consolidation of the company worldwide financial books.

Responsibilities

Complete the full life cycle implementation

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Organization of the FICO team, focusing key individuals on the issues at hand

Acting as solution architect to ensure the FICO solution met all aspects of the client’s requirements

Prepare and conduct Training

Coordinate issue resolution with other members of the team

Prepare, conduct and coordinate Integration Testing

Configure FI modules and create specs for conversions, interfaces and custom reports

Post Go-Live support

Company

Centimark, Canonsburg, PA

Duration

1999 – 2000

Position

Project Manager

Achievements

Replace existing functionality maintaining current business processes as much as possible. Lay the groundwork for future phases in order to implement more advanced features and best business practices changing current business processes. the scope was strictly adhered to in order to maintain the scheduled tight deadline prioritizing the activities with the focus on getting the system live in a six-month ASAP implementation. The modules installed included FI modules (G/L, A/P), CO modules (CCA, profit centers), PS, MM modules, SD modules, and HR/Payroll.

Responsibilities

Complete the full life cycle implementation leading a team of over 20 consultants and end-users

Creation, monitoring and reporting status of the team plan to meet deliverables and deadlines

Definition of work plan, schedule activities and strategies following the ASAP methodology

Coordinate and monitor activities between teams

Coordinate issue resolution between teams

Prepare, conduct and coordinate Integration Testing

Overall the creation of the foundation for further improvements on business processes and the implementation of other Sap’s modules

Post Go-Live support

Company

Viskase Corporation

Duration

1996 – 1996

Position

Trainer

Background

Viskase a manufacturer of Airtight wrappings for commercial food products needed to replace the legacy system functionality with a more robust and open environment system. Lay the groundwork for future phases in order to implement more advanced features and best business practices changing current business processes. The modules installed included FI modules (G/L, A/P), CO modules (CCA, COPA).

Responsibilities

Develop from scratch end-user training material for A/P, G/L, A/R, CCA and COPA

Teaching to more hundreds end user

Post Go-Live Help Desk support

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