Patient Care Medical Research
Resume:
MONICA
YOUSSEF
Results-driven and detail-oriented
professional seeking a challenging position in
drug sales and medical research. I aim to
leverage my expertise to drive pharmaceutical
product sales while actively contributing to
cutting-edge medical research initiatives.
Applying my knowledge in product promotion,
customer relationship management, and
research methodologies to contribute to the
growth and success of a dynamic
pharmaceutical organization.
CONTACT
PHONE:
EMAIL:
*************.**@*****.***
EDUCATION
Clinical Pharmacy Degree
Institution: Future University, Cairo Egypt
Date 2007-2012
CERTIFICATES
ICH Good Clinical Practice
SKILLS
Good Clinical Practice
Management
Client Relations
Patient Care and Interaction
Health and safety Guidelines
Research
Multitask
Strong Customer Focus
Presentation
Motivate others
Project Management
Critical Thinking
Adaptability
Time Management
Problem Solving
Team Player
Attention to Detail
Word
Excel
PowerPoint
Experience
Florida Clinic, Clinic Manager
Cairo, Egypt Jul-2012–Dec 2023
Oversee daily clinic operations, ensuring the highest standard of patient care and service.
Manage a team of healthcare professionals, including nurses, administrative staff, and support personnel.
Implement and streamline clinic policies and procedures to optimize efficiency and patient satisfaction.
Collaborate with physicians and medical staff to coordinate patient care plans and treatment schedules.
Monitor and maintain clinic budgets, controlling expenses while enhancing revenue generation.
Train and onboard new staff members, fostering a cohesive and skilled team.
Utilize electronic record systems to manage patient records and facilitate efficient data retrieval. Air BnB, Property Manager
2019–Present
Successfully manage and market a personal Airbnb property, ensuring guest satisfaction and high occupancy rates.
Create and maintain listings, optimizing descriptions and photos to attract guests.
Handle booking inquiries, reservations, and communication with guests to provide a positive experience.
Manage property maintenance, cleaning services, and guest check-in/check-out procedures.
Utilize online booking and management platforms to streamline operations and enhance guest experiences.
Mixa Cosmetics, Drug Sales Representative
Cairo, Egypt Feb-2014– Dec-2014
Demonstrated in-depth product knowledge, effectively communicating the science behind pharmaceutical products to healthcare professionals.
Built and maintained strong relationships with physicians, pharmacists, and other healthcare professionals, resulting in increased product adoption.
Successfully promoted and sold pharmaceutical products, consistently meeting or exceeding sales targets.
Conducted market research to stay informed about industry trends, competitor products, and market dynamics.
Ensured compliance with industry regulations and company policies, maintaining high ethical standards in all interactions.
Maintained accurate and timely sales records, including customer interactions, sales calls, and market feedback.
Analyzed sales data to assess performance and identify areas for improvement, contributing to strategic decision-making.
Collaborated with cross-functional teams to develop and implement effective sales strategies. El Salaam Pharmacy, Clinical Pharmacist
Cairo, Egypt Jan 2013–Dec 2013
Provided pharmaceutical expertise and guidance to patients, ensuring safe and effective medication use.
Dispensed prescription medications accurately and offered counselling on proper usage and potential side effects.
Collaborated with healthcare professionals to optimize patient care plans and resolve medication-related issues.
Maintained precise records of prescriptions and patient interactions.
Stayed updated on the latest developments in pharmaceuticals and healthcare regulations Global Nappy Pharmaceutical, Medical Drug Sales Representative Cairo, Egypt Apr 2012–Dec 2012
Completed a comprehensive training program in medical drug representation.
Gained in-depth knowledge of pharmaceutical products and their uses.
Conducted product presentations to healthcare professionals.
Developed effective communication and relationship-building skills.
Contact this candidate