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Customer Service Access Control

Location:
Los Angeles, CA
Posted:
February 13, 2024

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Resume:

Jorge Rosales

Hard worker. a person that takes the time to continue learning, honest, and commit to be the best.

Torrance, CA 90504

ad3lpv@r.postjobfree.com

+1-424-***-****

I believe that effective communication and collaboration are essential in any project, and I am committed to working closely with clients, project managers, and team members to achieve successful outcomes. My adaptability and willingness to learn allow me to stay ahead of industry advancements and provide innovative solutions to meet evolving needs. Above all, I am dedicated to delivering exceptional customer service, prioritizing client satisfaction and building strong relationships based on trust and reliability. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Physical Security Tech 2

VectorUSA - Torrance, CA

December 2022 to Present

Video surveillance system, Access control system, Intercom systemsPerform all system repairs on the existing

CCTV/Access Control Systems Provide weekly documentation and attend weekly calls Perform routine preventative maintenance services on: Support Field Management on all phases of new system installations and existing system upgrade projects assigned to you Staging, programming and testing systems prior to installation. Coordinate and execute

installation and service based tasks, including network diagnosis, cable termination, equipment placement and

mounting, media testing, etc.

Manager

Reveal America’s Best Mobile Detailing - Torrance, CA September 2019 to Present

Manage detailing cars, boats, ceramic coatings, send my workers to their routes make sure that they are meeting our customers needs

Direct to home field tech

Vivint - Inglewood, CA

August 2022 to December 2022

Install and service home and commercial security systems. Smart home services such as thermostats, doorbell cams, outdoor, and indoor cams, smart locks, motion sensors, Adt tech

Smart Home Security - Los Angeles, CA

December 2020 to August 2022

Install, troubleshoot residential and commercial security systems. Used several panel such as 2gig, adt command, SEM, qolsys, most of the equipment came from alarm.com. also installed video cameras such as eyeball network cameras, indoor and outdoor cameras that were connected with cat 5 or cat 6 cable, PoE cameras, installed access controls, sensors, motion sensors, intrusion detection. And much more Custodian

Torrance unified school district - Torrance, CA

June 2012 to December 2020

Responsibilities

Clean and condition floors, wax floors, wash carpets, clean bathroom, clean restrooms, maintenance, keep school grounds clean, repair, install, and maintained facility Skills Used

Good people skills, ability to work with minimal supervision and no supervision. Cable tech

Perfect picture communication a Cox CONTRACTOR - San Pedro, CA March 2013 to July 2014

Install, troubleshoot, and terminate cable, internet, and phone services for residential and industrial customer. Help customer get the best service.

Shipping and Receiving Specialist

Abrisa division ZC&R coatings - Torrance, CA

May 2013 to July 2013

Read blue prints and engineering quotes to generate route sheets, packaging, planning, pre- inspecting,inventory control, stock, pulling orders, enter order into macola system, billing, create shipping method, order supplies

Quality Control Inspector

ABRISA (ZC&R Coatings) - Torrance, CA

June 2010 to July 2013

Visually Inspect parts for any defects. make sure that parts meet the customers specification. Make a certificate of conformance per its mil-spec, test samples for adhesion, severe and moderate abrasion per mil-spec, get final paper work together graphs, certificates and samples.Laminate parts, Glass fabrication, sand blast.

Coating Technician

ABRISA (ZC&R COATINGS) - Torrance, CA

October 2006 to July 2013

thin film deposition processes and operate e-beam vacuum systems depositing high performance multi- layer thin film coatings to optical substrates. • ** Use spectrophotometers to verify optical specifications.

• ** Maintain yield and process performance to standards. • ** Set up, calibrate, maintain and repaire equipment.

Education

Certificate in Low voltage, audio and video

RWM Fiber Optics - Carson, CA

July 2009 to November 2009

High school or equivalent

Musicians Institute - Hollywood, CA

2004 to 2005

High school diploma

Torrance High School - Torrance, CA

2002 to 2004

Skills

• Security, and public safety Customer service, Custodial, Cable and telephone installation, Read blue prints, mil spec certification, calipers, micrometers.shipping and receiving: generate routers, billing, entering orders into macola, sand blast, inventory control, adjust tooling,laminating, glass fabrication. customer service, paint, auto detailing, maintenance helper, construction helper, electrical helper, home audio technician, stocking/merchandising, food and beverages department, idf racks. (10+ years)

• Auto Detailer

• Detailing

• Car Wash

• Detail

• Blueprint Reading (10+ years)

• Order Picking

• Quality Inspection (6 years)

• Manufacturing

• Buffing (7 years)

• Floor Care (7 years)

• Precision Measuring Instruments

• Quality Control

• Facilities Maintenance

• Equipment Repair

• Communications skills (10+ years)

• Organizational Skills (10+ years)

• Supervising Experience (3 years)

• Construction Estimating (1 year)

• Computer Skills (10+ years)

• Word Processing (10+ years)

• WordExcel (5 years)

• Typing (10+ years)

• Hotel Experience (2 years)

• Quality Assurance (7 years)

• Commercial Cleaning

• Cleaning Experience

• Packaging

• Thin film Coating (4 years)

• Groundskeeping

• Maintenance

• Maintenance (10+ years)

• Assembly

• Mechanical Knowledge

• Calibration

• Equipment repair (3 years)

• Cabling (2 years)

• Laboratory Experience

• Computer Networking (3 years)

• Low Voltage (4 years)

• Spectrophotometer

• Communication skills

• Field Service

• Handyman

• alarm tech (3 years)

• Fire alarm

• Adobe Acrobat

• System architecture

• Operating systems

• Windows

• Microsoft Windows Server

• LAN

• WAN

• Troubleshooting

• Technical Support

• Network Support

• IDF

• CCTV (5 years)

• DNS

• Help Desk

• Microsoft Office

• Power tools

• Salesforce

• Security

• LAN

• WAN

• Network support

• System testing

• Customer service

• Boom lift

• Scissor lift

• Supervising experience

• Quality assurance

• Electrical wiring

• Low voltage

• IP networking

• Network installation

• Computer skills

• Communication skills

• Microsoft Windows Server

• Root cause analysis

• Google Suite

• Distributed control systems

• Project management

• Construction

• Blueprint reading

• Conflict management

• Upselling

• Manufacturing

• Typing

• IT

• Sales

Languages

• Spanish - Expert

• English - Expert

Certifications and Licenses

Driver's License

October 2004 to October 2024

Non-CDL Class C

Alarm tech

ACE certification

May 2022 to June 2024

Low Voltage License

Class D

Alarm Installer License

March 2023 to March 2025



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