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Customer Service Administrative Assistant

Location:
Pearland, TX
Posted:
February 13, 2024

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Resume:

Nyeema Aponte

***** ****** **** ** *******, Tx **047 +1-832-***-**** ad3lpo@r.postjobfree.com

EDUCATION

ICPR Junior College- General Institution- Hato Rey, PR

August 2018-November 2021

GPA: 3.3

Degree: Associate in Science (AS) in Radiology

Courses: Human Anatomy & Physiology I & II, Medical Radiology Fundamentals, Patient Care, English I & II, Med Terms & Rad Pathology, Rad Position Procedure I & II, Radiobiology, Clinical Practice, Radiology Physics, Rad Exp Process & Critique

WORK EXPERIENCE

Camfil USA- Gurabo, PR

Customer Service Representative, July 2023 - present

Took orders from clients and entered them into a computer to be processed and fulfilled.

Sent quotes to clients

Made sure that client bills were prepared and billed in accordance with company guidelines.

Scheduled bookings

Provided customer support

Galephar Pharmaceutical Research- Humacao, PR Administrative Assistant, May 2022 – March 2023

Answered business calls and transferred phone calls to assist clients.

Organized and scheduled appointments accordingly and efficiently.

Planned meetings and wrote detailed minutes.

Formulated and distributed emails, correspondence notes, forms, and letters.

Assisted in the preparation of regularly scheduled reports.

Developed and maintained a filing system.

Claro PRTC- Caguas, PR

Outside Sales Representative, March 2022 – April 2022

Greeted potential customers with a friendly attitude.

Shared product knowledge to inform others of the company and what is offered.

Used compelling discourse to encourage potential customers to become actual customers.

Humacao X-Ray Imaging Center- Humacao, PR

X-Ray Technologist, April 2021- September 2021

Verified the patient’s documents and medical order with attention to detail to verify information is correct.

Received the patient with a smile and warm welcome.

Prepared the patient’s room, cleaned the area before and after caring for patients.

Reviewed and performed x-rays as instructed by medical orders while also printing x-rays.

Knowledge in one densitometry

Alvin ISD- Pearland, TX

Child Nutrition Worker, October 2017- June 2018

Prepared large amounts of food for the student body.

Moved quickly to arrange the food on the student’s trays.

Made sure the lunch line flowed at a good pace.

Stadia Sports Grill- Pearland, TX

Waitress, September 2016- August 2017

Customers were greeted politely and promptly assisted.

Ensured the clients' comfort during their time at the sports grill.

Handled dishes as they left the kitchen and cleared tables soon after customers left.

Memorized orders of multiple tables to ensure great service.

El Ronco Náutico- Houston, TX

Waitress/ Hostess, May 2015- August 2015

Cleaned work area before and after shifts.

Greeted customers at the door and seated them at their respective tables.

Skilled at efficiently checking consumers out at the register.

Worked as a team with fellow coworkers to give the best service to the customers.

SKILLS AND INTERESTS

English- Expert CPR Certification

Spanish- Expert

Medical Imaging

Customer Service

Microsoft PowerPoint (10+ years)

Microsoft Excel (6 years)

Microsoft Word (3 years)

Anatomy knowledge (3 years)

Medical Terminology

HIPPA

OSHA

Customer Support

Bilingual

Spanish

Medical Records

Medical office experience

Outside Sales

Data Collection (1 year)

Microsoft Access (3 years)



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