Rubyliz Hernandez

Address: **** * **** ***

Cicero, IL, 60804

Phone:+1-312-***-****

Email: ad3lnr@r.postjobfree.com

CAREER OBJECTIVE

Hard working college student (3.8 GPA) with proven knowledge of different things. Aiming my best abilities to successfully fill a role at your company. Frequently praised as a hard worker by my peers and teachers. I can be relied upon to help your company achieve its goals. I am someone who is always on time and highly motivated. SKILLS

Marketing and Promotion- Assist in implementing marketing strategies and promotional activities to increase sales and attract new customers.

Excellent communication and interpersonal skills, demonstrated through effective collaboration with team members and customers.

Customer Service skills- Provide excellent customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

Strong Problem solver- Solving abilities, with proven proven track record of identifying and resolving issues in a timely manner.

Detail-oriented and organized, consistently delivering high quality work within deadlines.

Conflict Resolution- Resolve conflicts or disagreements among staff members or customers in a calm and professional manner to maintain a positive work environment.

Health and Safety Compliance- Ensure compliance with health and safety regulations, including food handling procedures, sanitation practices, and workplace safety standards.

Inventory Management- Monitor and manage inventory levels, order supplies as needed, and ensure proper stock rotation to minimize waste and maximize profitability.

Adaptability- Able to adapt quickly to new technologies and processes, enhancing productivity and efficiency.

Conflict Resolution- Resolve conflicts or disagreements among staff members or customers in a calm and professional manner to maintain a positive work environment.

Financial Management- Responsible for managing cash flow and handling financial transactions accurately

Training and Development- Train new employees on company policies, procedures, and food safety standards. Provide ongoing coaching and development opportunities for staff members.

Quality Control- Maintain high standards of food quality, cleanliness, and safety in compliance with company standards and health regulations.

Proficiency in multiple languages (English/Spanish)

Ability to multitask and prioritize tasks in a fast paced environment maintaining efficiency and meeting deadlines.

Strong leadership abilities demonstrated through effectively managing a team of 6+ employees and ensuring smooth operations during shifts.

EXPERIENCE

Jets Pizza, 3510 W Armitage Ave 60647

- Manager

- 3 Years working at same job

Reference Name/Position: Brian Burke/ General Manager Reference Number: +1 (773) 367- 2100

Supervised and managed a team of 6+ employees during shifts, ensuring smooth operations and exceptional customer service.

Trained new employees on company policies, procedures, and customer service standards, resulting in a well trained and efficient team.

Conducted inventory management and restocking, ensuring adequate supplies and minimizing waste.

Collaborated with management to develop and implement strategies to improve operational efficiency and customer satisfaction.

Maintained cleanliness and organization of the restaurant, adhering to health and safety standards.

EDUCATION

James Monroe Elementary School

Pre K- 8th grade, 3651 W Schubert Ave, Chicago, IL 60647 Phoenix Military Academy

Completed 9th grade, and transferred to Carver Military Academy 2040 W Adams St, Chicago, IL 60612

Carver Military Academy 10th grade- 12th, Graduated and received high school diploma 145 S Campbell Ave, Chicago, IL 60612 VOLUNTEER WORK

Helped at my high school (office, supply room, etc…)

Helped out in my community (Feed homeless, passing out food, picking up paper, etc…)

CERTIFICATIONS

Chicago Department of Public Health Certified Food Service Manager Certification

Food Handlers Certification

Serv Safe Certification

Serv Safe Allergens Certificate of completion

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