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Customer Service Development Representative

Location:
Dallas, TX
Salary:
18
Posted:
February 13, 2024

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Resume:

REBECCA KABEYA

ad3lnn@r.postjobfree.com

Euless, TX 76039

Bilingual (French and English) energetic qualification operator with strong time management and communication skills who thrives in a fast-paced dynamic environment, experienced sales development representative with experience in driving sales and creating strong relationships with clients. Proven track record of meeting and exceeding sales goals and building an extensive network of clients. Skilled at utilizing CRM and sales automation software to identify, qualify, and build relationships with prospective customers.

SKILLS

Customer service, ability to multitask, Enthusiastic, team player, cold calling, cold emailing, prospecting, hand sewing and darning, problem solving, coachable, self-motivated, empathy, patient. EXPERIENCE

CUSTOMER SERVICE

Right corner Dallas, TX June 2023-present Hybrid

• Identifying customer needs and initiating referrals to Right Corner Consulting colleagues.

• Welcoming customers warmly and meeting their marketing needs with seamless execution.

• Contributing to meeting key business objectives of the organization and providing excellent customer experience.

• Acting as a vital member of a collaborative and versatile team.

• Organizing work information to ensure accuracy and completeness.

• Taking initiatives to discover creative approaches to help make each customer's experience personal.

TECHNICAL SPECIALIST causes of student success.docx GameStop, Dallas, TX, May 2022-present Full time, On site

• I am providing technical assistance to my team, including diagnosing and resolving hardware and software issues on gaming consoles, controllers, and related devices.

• Repairs: Perform repairs and maintenance on gaming consoles, including but not limited to PlayStation, Xbox, Nintendo, and other gaming systems.

• Quality Assurance: Conduct thorough testing and quality checks on repaired devices to ensure they meet GameStop's standards.

SALES DEVELOPMENT REPRESENTATIVE

CourseCareers · Internship CourseCareers · Internship May 2022 - Oct 2023 · 1year 6-month May 2022 - Oct 2023 · 1 year 6-month United States · Remote United States · Remote Skills: Product Service · Email Marketing · Product Demonstration · Sales Growth · Problem Solving · Exceed Sales Goals · Business-to-Business (B2B) · Lead Generation · Inbound Sales · Complex Sales · Sales Operations · Sales Development · Presentation Skills · SaaS Sales · Sales Processes · Business Development

· LinkedIn Sales Navigator · Inside Sales ·

OPERATIONS TEAM MEMBER

GXO Logistics, Dallas, TX, September 2021- February 2022 Full time, On site

• Material Handling: Safely and efficiently load, unload, move, stack, and stage products and materials using equipment such as forklifts, pallet jacks, and conveyor belts.

• Inventory Control: Keep accurate records of inventory levels, inspect and organize stock, and report discrepancies.

• Order Fulfillment: Prepare and complete orders for delivery or pickup according to schedule. Quality Control: Inspect products for defects and damages, report any issues to supervisors, and follow quality control guidelines.

CALL CENTER

CANAL+, Congo, Kinshasa, January 2020-february2021

• Help, interact, greet customers and make them feel comfortable.

• Provides recommendations according to customer needs or preferences.

• Resolve customer issues.

• Handle customer inquiries over the phone or emails. EDUCATION

HIGH SCHOOL DIPLOMA

COMPLEXE SCOLAIRE SAINTE FAMILLE, January 2018

CERTIFICATION

Technology sales,2023

Google IT support, current

AWARDS

Orchestrated a highly successful sales and marketing campaign, driving a remarkable 30% increase in overall revenue within a six-month period. Spearheaded targeted digital marketing initiatives, overhauled the sales team's approach through comprehensive training programs, and cultivated strategic partnerships with industry influencers. The outcome not only delivered a substantial boost in sales but also established a stronger brand presence in the market. Recognized by the executive team, the implemented strategies set a benchmark for future campaigns.



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