Michael

Rinelli

W**** Hunter Lane, Ixonia, WI **036

262-***-****

ad3lni@r.postjobfree.com

www.linkedin.com/in/MikeRinelli

Throughout my career, I have been the person brought in when teams are having trouble with communication and trust. Using Scrum principles, I now help to guide teams to realize their potential and bring problems to their attention to mitigate them as a team.

Skills

Certified Scrum Master (CSM)

Extensive experience using Agile methodologies.

Excellent written and verbal communication skills.

Experience moving from waterfall to agile.

Builds relationships across all levels of an organization from customers through senior management.

Attempts to mitigate risks instead of just reporting them.

Excellent soft skills to build rapport and trust between groups and people.

Assists with User Story creation.

Experience in Manufacturing, Healthcare, Finance, and Insurance industries.

Works closely with multiple scrum development teams to better understand the functionality and usability of the product.

Excellent team player yet works well individually.

Emphasizes diversity to create stronger teams with a broader scope of opinions and skills.

Develops testing strategies keeping future test automation in mind for efficient transitions.

Experience in Software Process development for the software life cycle.

Experienced working within the waterfall methodology.

Experience in data transformation functionality. This involves converting input data from systems and mapping output data that is readable to other systems.

Innovation of processes and testing approaches.

The compiling of technical product functionalities into easy-to-understand documentation for both the field and internal customers.

Ability to assess individuals' skillsets and assign them to appropriate test areas within the software.

Believes that internal customers should be treated the same as external customers.

Strong attention to detail and the ability to consistently go beyond black box testing.

The creation, execution, and maintenance of Functional, Integration, Regression, Load, Performance, Stress, Use Case, and End to End tests.

Writing training and technical documentation to assist the Technical Documentation team.

Reviewing, creating, and providing input on all software product documentation within a software project:

oCommercial and Functional Requirements.

oTechnical Requirements.

oDetailed Design Documents.

oProcess Control Documentation.

oMetrics Reporting.

Codeworks - Contract at Northwestern Mutual

MAY 2023 TO OCTOBER 2023

Scrum Master

Job responsibilities:

Increased the sprint completion rate of my teams. Sprint committed work vs. completion was low when I started, and large changes in sprint scope was a problem. Both teams are now achieving much better results and completing sprint work with minimal items moving to the next sprint.

Increased the total velocity of both teams.

Helped identify how much work could be completed in a sprint which was beneficial when capacity and PI planning.

Coached the teams to understand story pointing and the benefit of having the entire team involved in the process.

Coached the teams to create better stories. Originally, many stories did not have acceptance criteria or clear details which made it difficult to understand the work.

The teams I worked with were not having retrospectives. I reinstated the retrospectives resulting in the identification of impediments that could be solved. Many risks were identified and addressed, allowing for increased productivity and team unity.

Helped the teams understand the importance of testing within sprints. Worked to make sure that testing was not overwhelmed by the end of the sprint by implementing pair programming where test engineers worked with development early so they would be ready when the story was delivered to QA. This reduced the number of defects found and allowed for a better sprint delivery.

Helped both teams get specific action items out of retrospectives with accountability.

Helped both teams to become more transparent in their discussions about progress and impediments.

Worked with Product Owners, Business Analysts, and Project Managers to refine a definition of ready on the epic level. There were issues with some epics not being clear and the team leads had to use time to do analysis to make an accurate assessment of work.

Delivered sprint updates to upper leadership.

Participated in cross team meetings to make sure dependencies were discussed and updated.

Handed conflict between team members.

Consistently worked on team trust improvements.

Use of JIRA for sprint progress and bug tracking.

Experience with JIRA administration within a project.

Use of metrics to understand where issues need to be addressed.

Hyland Software

NOVEMBER 2020 TO APRIL 2023

Scrum Master (APM3)

Job responsibilities:

Working with internal groups implementing Agile principles within the Scrum framework.

Working as a scrum master for multiple cross functional teams in multiple countries.

Demonstrates exceptional servant leadership skills within Scrum.

Creation and refinement of the team’s Definition of Done and Definition of Ready.

Helping Product Owners and teams with creation, ordering, and refining user stories for backlog creation.

Helping Product Owners and teams refine stories to meet the definition of ready for sprint placement.

Coaching teams on user story standards and acceptance criteria.

Bringing in the development team to participate in story refinement with the PO and stakeholders.

Facilitating and moderating all scrum ceremonies.

Delivering sprint updates to upper leadership.

Known for getting the most out of retrospectives. Teams without scrum master support would specifically request me.

Helping the team improve adapting to impediments found in the sprint retrospectives.

Help teams get specific action items out of retrospectives with accountability.

Helping the team to become more transparent in their discussions about progress and impediments.

Handling conflict between team members.

Consistently working on team trust improvements.

Personal one-on-one interactions with each team member to help with problems.

Works to create a safe environment for the team where transparency can be honest and respectful.

Builds morale and trust within teams to better serve internal and external customers.

Consistently works toward improvement and innovation for the company.

Working to achieve better product quality and alignment with stakeholders.

Consistently working to increase capacity and delivery of product increments from scrum teams.

Use of JIRA for sprint and bug tracking.

Working within a SAFe framework.

Kforce

Contracted for Wisconsin Physicians Service (WPS)

FEBRUARY 2020 TO AUGUST 2020

Scrum Master

Job responsibilities:

Guiding a large team to implement the Scrum framework.

Analyzing their current scrum practices and finding ways to improve.

Coaching the team in agile and Scrum practices.

Helping the PO with creation, ordering, and refining user stories for backlog creation.

Helping the PO to get stories to a definition of ready for sprint placement.

Creation and refinement of the team’s Definition of Done.

Coaching team on user story standards.

Bringing in the development team to participate in story refinement with the PO and stakeholders.

Facilitating and moderating all scrum ceremonies.

Delivering sprint updates to upper leadership.

Helping the team improve adapting to impediments found in the sprint retrospectives.

Helping the team to become more transparent in their discussions about progress and impediments.

Handling conflict between team members.

Personal one-on-one interactions with each team member to help with problems.

Understanding stakeholder needs and issues and making them clear to the team.

Creation and maintenance of an easy to understand graphical scrum reference page for the team.

Actively works with the development team to help move the sprints forward.

Working with an external vendor to help coordinate story delivery and defect tracking.

Working to achieve better product quality and alignment with stakeholders.

Use of Microsoft TFS for sprint and bug tracking.

Centare

JANUARY 2019 – JANUARY 2020

Scrum Master

Job responsibilities:

Working with internal groups and clients in Agile methodologies within the Scrum framework.

Working as a scrum master for multiple cross functional teams.

Demonstrates exceptional servant leadership skills within Scrum.

Responsible to facilitating daily scrum, sprint planning, sprint review, and retrospective meetings.

Works with teams to clearly identify their definition of done for each increment/iteration of the product.

Known for delivering detailed retrospectives and sharing findings to create suggestions for the entire company.

Helps Product Owners with backlog refinement.

Strong conflict resolution skills.

Works to ensure inspection and proper use of adaptation process is implemented successfully.

Implementation of tasks, backlog tracking, burndown metrics, and velocity.

Use of Microsoft Azure and Trello for sprint visibility and tracking.

Coach teams when needed about how to follow agile and scrum principles.

Works to create a safe environment for the team where transparency can be honest and respectful without apprehension.

Builds morale and trust within teams to better serve internal and external customers.

Consistently works toward improvement and innovation for the company.

Worked with Siemens and Geneva Supply as clients.

QA analysis, direction, and test execution for external clients.

Use of Microsoft TFS and Trello for sprint and bug tracking.

U.S. Bank

OCTOBER 2011- DECEMBER 2019

Scrum Master / QA Analyst Sr.

Job responsibilities:

Worked with groups in Scrum/Agile methodologies within the wealth management group.

Worked with multiple scrum teams to coordinate sprints and functionality delivery to account for dependencies.

Participates in the quality assurance process following procedures to ensure that all information systems, products, and services meet company standards and end-user requirements.

Recognizes and identifies areas where quality assurance policies and procedures need to be changed or developed.

Conducts project reviews and complex process audits. Assists in major audits/reviews of projects and subcontractors.

Interfaces with clients to ensure that systems are developed which meet their business need and specifications.

Evaluates and reviews products and processes.

Provides status reporting to Quality Assurance and site management. Involves senior management as needed to resolve deficiencies or compliance issues in a timely manner.

Communicates and endorses adherence to methodologies, processes, and standards.

Works on problem resolutions and reports progress to management.

Maintains contact with customers to ensure project quality expectations are understood and met.

Directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.

Reviews status of quality assurance initiatives and collaborates with other IT managers to ensure quality objectives are being attained.

Assists in planning and estimation of quality assurance support for new programs and projects.

Schedules and prioritizes work and activities to meet target schedule, quality, scope, and cost objectives.

Develops, publishes, and implements test plans to ensure quality applications.

Outlines, maintains, and directs software testing across multiple teams.

Coordinates between groups using agile and waterfall ideologies for the same projects.

Works with all aspects of the software development lifecycle from requirements to business line approval.

Mentors other testers in agile and software lifecycle methodologies.

Works with and coordinates both onshore and offshore testing.

Use of VersionOne for sprint tracking.

Use of ALM (Quality Center) for test cases and bug tracking.

CruizinUSA

MARCH 2010 TO MARCH 2011

Technical Director

Job responsibilities:

Working on a route sharing website for classic car and motorcycle enthusiasts.

Responsible for all testing and quality assurance for the website, software, and content

The installation, configuration, and maintenance of all internal third-party software.

Responsible for all communications between the owners and any tech-oriented vendors.

Helpdesk for members of the website.

All IT responsibilities for setup and maintenance of internal computers, hardware, and networking.

Graphic design and photo-editing where needed.

Participated in PR for external events and sponsored activities.

Technical trainer for explaining software and hardware processes to the internal staff and owners.

Hire and oversee future technical employees.

Responsible for requirements writing (Commercial and Functional).

Responsible for site design collaboration, User Experience modifications, and formal change request creation.

Responsible for graphic mock-ups to better explain to our developers what is needed.

Red Prairie

NOVEMBER 2009 TO MARCH 2010

Software Tester III

Job Responsibilities:

Interacted with the entire software development team to ensure a continuous bi-directional flow of information related to the status and quality of the development effort.

Participated in Requirement, Approach, Design and Code Reviews, with the goal of identifying risks requiring testing.

Created and executed both manual and automated tests to identify problems and additional risks in the software under development.

Performed chartered Exploratory Testing.

Communicated the status of testing as well as recording and tracking issues in the appropriate systems.

Deployed and maintained test environments for team use.

Contributed to the continuous improvement of testing processes, efficiency, and effectiveness.

AGFA Healthcare

APRIL 2000 TO JULY 2009

Test Lead

Job Responsibilities:

Test Lead for Client/Server Suite Solution projects for the medical industry.

Coordinated legacy product sustained engineering testing.

Directed the regression testing of all products for validation against the new Microsoft SQL Server 2005 releases.

The development of complex test plans and test strategy documentation.

Establishing testing procedures, type, and case priority.

Participating in the designing and validating of software test tools.

Providing testing estimates and assessing risk for Project Management.

Ensuring lab hardware is staged and ready for testing before each iteration/version of incoming software.

The manual integration of many software and hardware products to emulate Real-World Environments.

Mentoring new Software Quality team members on the current products.

Communicating issues to development using a defect tracking system.

Keeping Team Lead and Project Management informed of project status.

Attending Project and Development meetings as required, giving input and estimates as required.

Delivering test metrics for project to Team Lead.

Communicating pertinent information regarding the testing of the product to upper management.

Experience in HIS/RIS emulation.

Experience with the emulation of MWL/MPPS messaging to and from modalities.

Experience with PACS Archive systems and image data.

Extensive experience in back-end process testing.

Working within a company specific software unified process.

Assisted with tier 3 technical support (Highest escalation level, Development level / Engineering).

Assisted our on-site integration representatives with customer troubleshooting.

Symmetrix Software Inc.

DECEMBER 1997 TO DECEMBER 2000

Quality Lead

Job Responsibilities:

Used a proprietary structured programming language to create logical associations for Rockwell

Automation catalog systems. (RAISE)

Coordinated information with Product Leads at Rockwell Automation.

Full testing of final product.

Established a base outline Quality Assurance program for all software applications.

Established a full product testing lab from scratch.

Wrote Quality standards and procedures for company-wide implementation.

Rockwell Automation

DECEMBER 1993 TO DECEMBER 1997

Quality Lead

Job Responsibilities:

The implementation of Quality procedures and guidelines within a software business group working toward ISO 9000 certification.

The writing of standards and procedures for company-wide implementation.

The creation and presentation of metrics based on product Quality.

Performing audits on product and procedure.

Worked within a specialized Quality Assurance group to achieve long term goals.

Interaction with software developers, application engineers, and management.

Software product under my control won the Software Quality Award two years in a row.

Career Accomplishments:

The teams I have worked with become self-managing and independent scrum teams.

I keep a positive attitude to make sure that my team is involved and included in decisions that will affect them. This servant leadership skill is always well received and has avoided conflict in many situations.

Proven ability to work creatively and analytically in fast paced environments.

I have handled large and complex projects that affected many downstream teams. This requires strong communication skills, knowledge of how systems interact, and building trust between departments.

I have been responsible for directing others in both short and long-term assignments. This was important in all the projects and companies in my career.

Test team lead for the migration of legacy software and data to the newest versions of the products. This included all data migrations and verification of functionality post data migration. The work included 6 legacy products and was a major project that spanned 3 years. The proper migrations of these legacy products allowed for an extensive push for upgrade sales.

Coordinated legacy product sustained engineering testing. Directed the regression testing of all products for validation against Microsoft SQL Server 2005 releases.

Set up and ran a complete test lab for a small company, capturing many defects before software release.

Responsible for many process improvements and documentation for entire software life cycles for Rockwell Software, AGFA, and US Bank.

Process improvements caused a rise in efficiency and an extensive archive of product life cycle results.

The documentation produced during projects was integral to successfully passing three FDA audits. (AGFA).

Education

NOVEMBER 2018

Scrum Alliance

CSM

CONTINUING EDUCATION

Carroll University

Computer Science

JULY 1991

University of Wisconsin Parkside

English/Marketing/Graphic Arts

JUNE 1988

University Lake School

High School

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