TINA NELSON

SPRINGFIELD, MO *****

417-***-****

ad3lm6@r.postjobfree.com

Ability Summary

Customer Service Excellence

Ordering and Inventory / Stock Supplies

Computer Programs / Office Machines

Collecting Payments / Invoice / Billing

Bookkeeping and Financial Records

Planning and Executing Work Tasks

Outstanding Teamwork / Support

Hard Worker / Problem-Solver

Employment History

Customer Service Representative 10/2022 - Current

Culligan Water Company Branson, MO

Ensured customer satisfaction by listening attentively to customer needs and resolving issues. Promptly answered phones, responded to emails, and assisted walk-in customers. Maintained schedule of customer appointments, collected payments and issued receipts. Communicated with team of 10 staff to ensure tasks were completed timely and correctly. Performed bookkeeping duties and maintained office records. Ordered inventory and maintained stock of shop supplies. Processed incoming and outgoing mail, packages and deliveries with attention to detail. Organized office workload for up to 10 staff and prioritized tasks to meet deadlines. Maintained a clean, safe and organized office and shop spaces. Owner / Operator 10/2010- 09/2022

Mama's Auto Detailing Branson, MO

Ensured customer satisfaction by listening attentively to customer needs and resolving issues. Promptly answered phones, responded to emails, and assisted walk-in customers. Maintained schedule of customer appointments, collected payments and issued receipts. Communicated with team of 10 staff to ensure tasks were completed timely and correctly. Performed bookkeeping duties and maintained office records. Ordered inventory and maintained stock of shop supplies. Processed incoming and outgoing mail, packages and deliveries with attention to detail. Organized office workload for up to 10 staff and prioritized tasks to meet deadlines. Education History

High School Diploma Chadwick High School Chadwick, MO Detailed References:

Sandy Sonderman Brasier ad3lm6@r.postjobfree.com 417-***-**** Luin Haden ad3lm6@r.postjobfree.com 417-***-****

Kevin Smith 417-***-****