Customer Service Representative
Resume:
TINA NELSON
SPRINGFIELD, MO *****
*********@*****.***
Ability Summary
Customer Service Excellence
Ordering and Inventory / Stock Supplies
Computer Programs / Office Machines
Collecting Payments / Invoice / Billing
Bookkeeping and Financial Records
Planning and Executing Work Tasks
Outstanding Teamwork / Support
Hard Worker / Problem-Solver
Employment History
Customer Service Representative 10/2022 - Current
Culligan Water Company Branson, MO
Ensured customer satisfaction by listening attentively to customer needs and resolving issues. Promptly answered phones, responded to emails, and assisted walk-in customers. Maintained schedule of customer appointments, collected payments and issued receipts. Communicated with team of 10 staff to ensure tasks were completed timely and correctly. Performed bookkeeping duties and maintained office records. Ordered inventory and maintained stock of shop supplies. Processed incoming and outgoing mail, packages and deliveries with attention to detail. Organized office workload for up to 10 staff and prioritized tasks to meet deadlines. Maintained a clean, safe and organized office and shop spaces. Owner / Operator 10/2010- 09/2022
Mama's Auto Detailing Branson, MO
Ensured customer satisfaction by listening attentively to customer needs and resolving issues. Promptly answered phones, responded to emails, and assisted walk-in customers. Maintained schedule of customer appointments, collected payments and issued receipts. Communicated with team of 10 staff to ensure tasks were completed timely and correctly. Performed bookkeeping duties and maintained office records. Ordered inventory and maintained stock of shop supplies. Processed incoming and outgoing mail, packages and deliveries with attention to detail. Organized office workload for up to 10 staff and prioritized tasks to meet deadlines. Education History
High School Diploma Chadwick High School Chadwick, MO Detailed References:
Sandy Sonderman Brasier ******.******@*****.*** 417-***-**** Luin Haden *********@*****.*** 417-***-****
Kevin Smith 417-***-****
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