Marie Doutteline Philippe
973-***-**** – Cellular
ad3llj@r.postjobfree.com
Agent Coordinator / Administrative Assistant
Respectful Courteous Organized Individual
Agent Coordinator & Administrative Assistant Support Skills
Interacts with the organizational staff, management, clients, and vendors with courteous and professional demeanor at all times.
Executes tasks as instructed paying attention to every detail.
Diligently assembles information, analyzes it carefully develops insights and conveys conclusions in a timely manner.
Experience
Semanah Port-Au-Prince, Haïti
Agent Coordinator 11/2017 – 12/2023
Provided technical assistance, trainings, & meetings scheduled for other Coworkers.
Maintained and updated client accounts every three months.
Operated copier machines for the printing out of documentation for Staff and others.
Prepared account service-related documents such as Meeting Agendas, Meeting Reports, proposals, and other client communications.
Answered incoming telephone calls to the office and took messages for Office Personnel.
Developed and maintained a working-level understanding of assigned clients industries, company culture, products and services, and strategic communication plans.
Proactively communicated with clients on a daily basis in a professional and efficient manner.
Attended to the needs of the client and continually sought ways to add value to the client-agency relationship.
Wonderful Institute Port-Au-Prince, Haïti
Administrative Assistant 2/2016 – 10/2017
Answered incoming telephone calls to office and transferred calls to different extensions within building.
Managed the daily, weekly, and monthly agenda and arranged new meetings and appointments.
Prepared and disseminated correspondence, memorandums, and forms.
Checked frequently the levels of office supplies and placed appropriate orders.
Documented expenses and hand in reports.
Undertook occasional Receptionist duties and responsibilities.
Education / Training
C.F.D.E. University, Port-Au-Prince, Haiti
Completed Administrative Sciences College Courses – 6/2021
Wonderful Institute, Port-Au-Prince, Haiti
Completed Hospitality Hotel Industry & Tourism
Technical Skills
Agent Coordinator Procedures, Organizing & Time Management, Computer Science Procedures, Communication Skills
Administrative Assistant Procedures, Highly Organized, Logistical Report Procedures, Fluent in English & French,
Basic Office Procedures, Telephone Answering Procedures, Problem Solving Procedures, Receptionist Procedures