January **

*:**PM

San Leandro, CA *****

323-***-****

The:

m

ad3lk4@r.postjobfree.com

EDUCATION AND

TRAINING

Associate of Arts

Cosmetology

Alameda Beauty College, Alameda,

CA

November 2004

SUMMARY

Caring and compassionate Nursing Assistant provides thorough clinical,

customer service and communication skills. Adaptable to quickly learn new

concepts and skills. Customer-focused Cashier Team Lead with driven work

ethic and documented record of excellent guest service. Friendly with strong

communication and interpersonal skills to maintain loyal business. Offering

great problem-solving skills to quickly address customer questions and

concerns. Communicative customer service professional motivated to

maintain customer satisfaction and contribute to company success. History

managing large amounts of inbound calls and sustaining satisfactory

relationships with customers. Offers skill with CRM systems paired with

outstanding active listening and multitasking abilities.

SKILLS

Patient Assessments Vehicle Maintenance

Light Housekeeping Product Verification

Medical Records Management Order Verification

Patient-Focused Care Cash Drawer Reconciliation

Patient Care Positive Attitude

Route Planning Customer Service

Shipping and Receiving Store Opening and Closing

EXPERIENCE

NURSING ASSISTANT

IHSS Adult Services Program Oakland, CA August 2011 - Current

+ Assisted nurses and physicians with patient care, including bathing,

dressing, transferring to beds and wheelchairs, and taking vital signs

CASHIER

Food Max San Leandro, CA March 2023 - August 2024

+ Scanned, priced and bagged customer groceries quickly to keep lines

moving.

Performed daily opening and closing procedures for the register area.

Maintained work area and kept cash drawer organized.

Checked personal identifications during alcohol and tobacco sales.

Prepared cash deposits and balanced store safe for opening and closing

of business.

CUSTOMER CARE REPRESENTATIVE

AT&T Sacramento, CA March 2012 - May 2019

+ Conferred with customers by telephone or in person to provide

information about products or services and take orders.

+ Delivered fast, friendly and knowledgeable service for routine questions

and service complaints.

+ Engaged in conversation with customers to understand needs, resolve

issues and answer product questions

DRIVER

Adesa Auto Auction Sacramento, CA February 2018 - October 2018

Contact this candidate