Abdal M Hussainy

Project Manager Scrum Master CSM® AZ-900

LinkedIn - Profile

Austin-TX 737-***-**** E-mail

Profile Summary

Dedicated and accomplished professional with a proven track record in project management and a comprehensive understanding of agile methodologies, including Scrum, Kanban, Lean, and FDD. With a successful tenure of 3 years as a Scrum Master, I've excelled in fostering collaboration and ensuring project success. Before this, I demonstrated effective leadership as a Project Manager for 3 years, orchestrating seamless project lifecycles. As a SAFe Practitioner, I specialize in implementing the Scaled Agile Framework, driving organizational agility, and optimizing value delivery. I bring valuable contributions from 5 years of experience as a Project Coordinator and in PMO Operations, where I played a pivotal role in strategic planning, organizational enhancement, and streamlined PMO operations. Recognized for driving results through effective team collaboration, I leverage a wealth of experience to deliver successful outcomes across diverse projects.

My expertise extends to the Quality Assurance Life Cycle, showcasing a keen attention to detail, meticulous testing, and a passion for process improvement. Moreover, I possess the ability and willingness to collaborate with individuals worldwide, accommodating different time zones with a flexible work schedule. In essence, I bring a versatile skill set and a commitment to excellence in project management, agile practices, and cross-functional collaboration.

Work experience

Scrum Project Manager - CGI Technologies & Solutions (10/2022 to 12/2023)

Worked as a Scrum Project Manager for DIRECTV client which involved the development and integration of new microservices and business workflows to payment collections legacy product.

•Implemented Agile Scrum frameworks for software development teams.

•Scheduled and facilitated Agile ceremonies such as daily standups, sprint planning, sprint retrospectives, demos, and reviews, to ensure all objectives were met and the project progressed on schedule.

•Assisted the team in preparing for Agile Release Train activities, including PI Planning, system demos, and Inspection and Adapting.

•Conducted efficient code review sessions for continuous improvement.

•Assisted product owners in managing backlog and facilitated a healthy team dynamic about priorities, sustainability, and scope.

•Implemented staging sprint concept to break down user stories, estimate tasks, and ensure that issue items are well-prepared for the next development sprint.

•Mediated between Product Owners and the Scrum Team for workflow efficiency.

•Implemented agile metrics for team performance assessment and improvement.

•Maintained transparency on team outcomes to management through visual dashboards.

•Managed Agile scrum practices using Jira for efficient project monitoring.

•Managed retrospectives and implemented team ideas for improvement.

•Utilized the Kanban framework for support projects, which helped in fostering continuous improvement.

•Worked on cycle time analysis, throughput and WIP limits.

•Contributed to the Scrum Master community by sharing ideas and improving the overall development value stream.

•Mentored team members, guiding them in adopting agile principles.

•Worked on configuration management with the tooling team for code deployment.

•Maintained the project SharePoint site and team confluence page per organizational policies & procedures.

•Reduced the number of blockers and increased the team’s ability to deliver high-quality features by implementing Scrum of Scrum (SOS).

•Managed project financials including budget monitoring, monthly POC, EV, and Revenue forecasting, etc.

•Facilitated weekly meetings to monitor and control project schedules.

•Manage project Risk/Issue logs and work on mitigation plans.

•Coordinated deployments for every MVP release.

•Worked on change requests and modified the schedule and budget accordingly.

•Overall lead all aspects of the project including capacity planning, resource allocation, project documentation, client engagement, and change management.

Scrum Project Manager - CGI Technologies & Solutions (01/2022 to 09/2022)

Worked as a Scrum Project Manager for the Valley National Bank client as part of the FSOM transformation and related strategic initiatives.

•Spearheaded Scrum Master responsibilities, facilitating Sprint Planning, Daily Stand-ups, and Retrospectives.

•Collaborated closely with the Product Owner on sprint goals and priorities.

•Tracked the progress of the team’s work during sprints and provided regular updates to stakeholders.

•Ensured adherence to data governance in alignment with PMO guidelines.

•Championed the importance of quality throughout the development cycle.

•Continuously refined QA processes, encouraging retrospectives for improvement.

•Facilitated cross-team communication, breaking down silos for enhanced collaboration.

•Proactively identified and mitigated potential risks early in the development cycle.

•Led the team in effective adherence to agile principles and ceremonies.

•Eliminated impediments hindering QA team progress, promoting shared responsibility for quality.

•Guided on adopting best QA practices.

•Proficiently used Jira X-ray for testing progress tracking and generated defect dashboards.

•Conducted manual functional testing and API testing using Postman.

•Coordinated UAT with end-users and actively participated in E2E testing using Azure Dev Ops.

•Attended technical walk-through sessions before feature implementation.

Project Manager / Scrum Master - Amdocs (05/2021 to 01/2022)

Worked as a Hybrid Project Manager and Scrum master for AT&T client including both enhancement and infra projects.

•Managed 5 projects with a total team size of 50 under a program.

•Initiated project kick-off meetings with stakeholders and cross-functional teams.

•Organized and facilitated Scrum-related meetings and SAFe transformation initiatives.

•Conducted Scrum of Scrum with onshore and offshore teams to address dependency items.

•Assisted Product Owner in PBI grooming and tracked team velocity.

•Coordinated and managed code releases, shared APIs, and cross-team dependencies.

•Provided metrics and status updates to senior management.

•Collaborated with the Technical Development team to identify critical paths.

•Created project charters, maintained project notebooks, and managed project risks/issue logs.

•Reviewed and coordinated QA testing, engaging E2E and IST teams.

•Coordinated with Application PM and Operations team for production sequence plan.

•Assisted technical leads in writing documentation and managed project budgets.

•Implemented Agile/Scrum best practices and provided servant leadership.

•Captured lessons learned from projects/sprints for continuous improvement.

•Collaborated with other experienced Scrum masters to learn and implement new techniques.

•Enhance project-wide efficiencies by creating filters and dashboards in Jira to monitor the progress of project features and defect tickets.

Project Manager - CGI Technologies & Solutions (04/2018 to 04/2021)

Worked as a Project Manager for Con Edison client implementing asset and resource management solutions for the GAS and Electric division.

•Managed contract deliverables, ensuring compliance with project governance plans.

•Initiate project kickoff with project stakeholders.

•Review and recommend changes to the project charter to the sponsor.

•Worked with BA to finalize the requirements for in-scope features.

•Created Microsoft Project Plans based on the discussion with the project team and monitored critical paths.

•Controlled project execution from requirement analysis to release management.

•Managed project financial paperwork using Excel and Oracle financial systems.

•Conducted revenue and cost analysis and performed contingency release analysis.

•Monitored resource forecast, DFA, WIP, AR, and WCC.

•Supported project team with reporting, administrative tasks, and logistics.

•Performed schedule baseline reviews and provided clear information for decision-making.

•Involved in test planning, test script design, execution, and defect triage.

•Analyzed functional requirements and translated them into test cases.

•Reviewed test scripts against Functional Specifications for business acceptance.

•Created and published defect burn-down charts for senior management.

•Coordinate with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.

•Attended defect meetings, ensured detailed triage, and provided test inputs.

•Applied quality assurance guidelines for project document management.

•Contributed ideas for process improvements and identified project risks/issues.

•Maintained project documents in SharePoint/TFS, and managed user administration.

•Facilitated Change Request process and maintained tracker for scope changes.

•Performed what-if analysis for new and added scope.

•Conducted weekly status meetings, and reported tracking, burn-down, risks, and issues.

•Managed templates, process improvements, and onboarding/offboarding of resources.

•Captured lessons learned and involved in client change management activities.

PMO Consultant - Virtusa Software Services (02/2015 to 07/2017)

Worked as a PMO consultant for British telecom client projects under a specific program.

•Coordinated Salesforce-based project initiation with Delivery Business Partners.

•Managed resource activities, including demand tracking and Pyramid Ratio coordination.

•Prepared and maintained trackers for SOW, Resource, Quarterly Revenue, and Billing Efficiency.

•Coordinated with Delivery Business Support Partners for invoicing and revenue updates.

•Updated MS Project plans and tracked project metrics for delivery management.

•Ensured project alignment with plans through follow-ups with managers and leads.

•Maintained weekly updated risk and issue logs and facilitated interdepartmental meetings.

•Analyzed Bottom-up Revenue Quarterly for gaps between actual and forecasted numbers.

•Reported developments to the Project Manager and created purchase orders.

•Provided timely project status updates and supervised team progress.

•Facilitated small project meetings, and prepared presentation documents.

•Conducted weekly/monthly follow-ups on Cost Budgeting, Funding/Agreement Creation, and internal reports.

•Involved in Account/Project Monitoring activities – DGC Review, DMI Audit & CDI.

Project Support & Operations Management - HCL Technologies (02/2012 to 01/2015)

Worked as Project coordinator for SBI Bank client to develop insurance products, PMO for Brocade communication systems client implementing ERP solution, and Delivery operations executive for projects under APAC region.

•Initiated projects based on SOW in the internal system.

•Managed resource demand and supply, including demand tracking and calendar monitoring.

•Maintained Product Status Tracker and prepared/circulated Weekly Status Reports.

•Assigned tasks using MS Project, established and maintained project plans.

•Coordinated UAT for twelve sub-products, prepared weekly business communications.

•Monitored revenue and expenses, prepared engagement management dashboards.

•Generated reports on utilization, resource releases, and ramp-down calculations.

•Maintained TP (Third Party) master data and invoicing activities.

•Supported project allocation, code creation, and data provision.

•Managed resource assignment system monitored unassigned resources.

•Initiated project codes, followed up on finance and CRT team for code creation.

•Consolidated and maintained PI (Project Initiation) tracker.

•Prepared project presentation documents and maintained TO/PO accruals Tracker.

Education

•MBA, Anna University, Technology Management (Distance Education) - India

•B.Tech., Anna University, Information Technology - India

Trainings and certifications

•CPMF - Internal

•Project Management - Internal

•MS Project - Udemy Certified

•Scrum Master - Scrum Alliance Certificate ID 1477304

•SAFe - Internal

•Azure Fundamentals – Microsoft Certificate ID 996210215

Industry experience Environment

Utilities ARM – Asset & Resource Management (IP)

Telecom MDM, Billings, Port in/ Port out, Infra

Banking Insurance COTS, Personal Banking, CACS

Technical specializations Tools & software

Data Testing Prism/Bolt Postman MS Office

Scrum/Kanban/Lean/FDD - Agile CMPM SharePoint TFS

PMO - Operations Jira Azure ADO

Software development cycle Confluence Oracle Financial

Areas of expertise Languages

Systems Testing - BDD/TDD English

Project Management - Waterfall and Agile Urdu

Project Financials Tamil

Document Control

POC / Contingency Analysis

Skills summary

Skill

Number of years

Skill level*

Technical skills

HTML

2

CSS

2

SQL

2

JavaScript

1

Linux

1

*Skill Level: = Basic, = Intermediate, Advanced, Expert

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