Rachel Bole

Healthcare Manager

Contact

*** ***** ******** **.

Lebanon, Ohio 45036

513-***-****

ad3ljj@r.postjobfree.com

Objective

Forward-thinking professional bringing more than five years of experience working for fast-paced physician practice. Exceptional success drives financial improvements and revenue increases for large specialty practices. Successful at handling payroll administration and patient relation for physician practices. Successful forging partnerships with hospitals and specialty practices to extend patient care reach.

Education

University of Phoenix

Tempe AZ

MA in Healthcare Administration

GPA 3.6

Key Skills

Registration Processing

Information Protection

Electronic Health Records

Workflow Management

Employee Performance

Payroll Administration

Strategic Planning

Schedule Management

Policy and Procedure Development

Report Generation

Medical Personnel Recruitment

Experience

Feb 2023- Oct 2023

Front Desk Assistant • Countryside Integrative Health

June 2022- Nov 2022

Assistant Practice Manager • KAV Health Group

Feb 2020-July 2022

Front Desk Assistant • Florentine Gardens

Mar 2016- Jan 2020

Office Manager • Mason Family Medicine

Track KPIs and establish accelerators for each department.

Handled late accounts effectively, securing $1000 in past-due accounts.

Reconciled end-of-day receipts with cash and credit transactions to account for daily sales averaging $1,500.

Interacted with diverse customers on a constant basis, promoting excellent communication and customer service skills.

Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.

Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

Assessed processes and procedures, complying with OSHA, and HIPAA regulations.

Developed and implemented strategies to improve patient access, satisfaction and care quality.

References

Available upon request.

Contact this candidate