Steven Dienda
**** ************* ****** *******, **. 78413
361-***-**** ad3lj3@r.postjobfree.com
December 5, 2023
To Whom It May Concern,
Along with this letter of interest is my resume in consideration for the current open position.
As you will see, my career in Food Service/Restaurant Management and public relations is extensive. I believe that with my experience I will be a great candidate for the position. I have a strong work ethic and need very little direction on any assignment. In addition, my organization and communication skills are superb. I have detailed my job responsibilities and duties on my attached resume. As a team leader, I can provide:
• Efficiency; reliability, and strong managerial experience.
• Maturity, honesty, ability to look at challenges as opportunities
• Knowledge of my Food Service Management and Public Relations
• Ability to develop and become a winning team leader. Thank you for your consideration and I look forward to meeting with you in person to discuss my qualifications for these positions.
Sincerely,
Steven Dienda
Enclosure: Resume
Steven Dienda
4045 Congressional Corpus Christi, TX. 78413
361-***-**** ad3lj3@r.postjobfree.com
Objective:
To find a company that can use my leadership and management skills, also to become an integral part of a team.
Highlights of Qualifications:
Over thirty-five years’ experience in the food service industry.
Background involves specialized training and hands-on, managerial experience with proven ability to direct, plan and coordinate activities and personnel.
Strong sales skills and effective follow-through techniques; dedicated to the principles of customer service, product quality and financial performance.
Communicate with all to achieve a common goal in a positive and productive manner.
Training and development completed to date: ServSafe (Serving Safe Manager Food Certification), Food Production, The Power of Many with the Spirit of One (Diversity), Compass College (HR), Quality Assurance, selecting for Success, Retail Management, and Texas Alcoholic Beverage Commissioned.
Proficient with Windows and Excel; Work Day; UltiPro Time and Attendance; Sysco Ordering Systems; Food Buy Ordering Systems; Have work with different Menu cycles’ Making Systems.
Bilingual; fluent in Spanish.
Special Accomplishments:
Increased gross profits, as well as sales per man-hour while reducing wrap percentage.
Recognized for implementing effective food safety and sanitation programs.
Successfully developed customer rapport and maintained strong referral base.
Consistently met and exceeded weekly sales budget. Extensive In-House Training & Development:
Leadership/Management Sales/Merchandising
Procedural/Human resources Standards Product/Knowledge/Sanitation Customer Services/Regulations Service/Preparation
ServSafe (MGR serve safe food certification) Compass College (HR) Food Productions Quality Assurance
The power of many with the spirit of one
(Diversity)
Selecting for success
Texas Alcoholic Beverage Commissioned Retail Management Steven Dienda
4045 Congressional Corpus Christi, TX. 78413
361-***-**** ad3lj3@r.postjobfree.com
Experience:
Corpus Christi Rehabilitation Hospital, 5726 Esplanade Drive Corpus Christi Texas
Food Service Director 2018 to 2023
. Knowledge of patient diets and safe food handling requirements and use of Nutritional Care Manual.
. Knowledge of clinical operations and procedures.
. Ability to maintain quality, safety, and/or infection control standards.
. Effective organizational and time management skills.
. Effective written and verbal communication skills.
. Ability to maintain proper levels of confidentiality.
. Ability to work closely and professionally with others.
. Ability to read and comprehend simple instructions, short correspondence, and memos
. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
. Different Diets; Cardiac; Celiac; Diabetic; Renal; Low & High Carbs & Protein; Neutropenic. Following Doctors orders / restrictions. The Dancing Elk Ranch “The Reserve” 311 CR 351 Mathis, Texas
Executive chef coordinator 2014-2018
train and manage kitchen personnel and supervise/coordinate all related culinary activities
estimate food consumption/ requisition or purchase food
select and develop recipes; standardize production recipes to ensure consistent quality
establish presentation technique and quality standards; plan and price menus
ensure proper equipment operation/maintenance; and ensure proper safety and sanitation in kitchen.
may cook selected items or for select occasions
oversee special catering events and may also offer culinary instruction and/or demonstrate culinary techniques.
directly supervises kitchen personnel with responsibility
manage in a diverse environment with focus on client and customer service
experience with control food and labor cost
demonstration cooking, menu development, and pricing and development of culinary team.
Premise and liability accountability and contract-managed service
Event’s ranging from 25 to 750 Guest (in some cases multiple serving location’s) Steven Dienda
4045 Congressional Corpus Christi, TX. 78413
361-***-**** ad3lj3@r.postjobfree.com
H.E.B Food Stores, Corpus Christi, Texas
Bakery manager Saratoga, Aransas Pass and Portland, Texas 2012-2014
supervised of a team of Partners working toward a common goal
maintained the highest levels of customer service through personal example
Ensured that all Federal and State regulations, and Company policy and standards for product food safety and sanitation are met.
Used appropriate H-E-B systems to determine the best opportunities to drive sales by producing the appropriate variety and quantity of bakery products and to increase contribution by effectively managing shrink and inventory levels
Prepared work schedules, ordered product, controlled inventory
Assisted in the department with their duties: coached and trained as needed.
Prepares the production plan and ensures correct quantities are produced
Monitors showcase production and stales tracking
Maintained correct product levels by conducting weekly reviews
Executed merchandising programs by producing the appropriate variety and quantity of bakery products daily
Demonstrated leadership, communication, interpersonal and analytical skills
Excellent interpersonal and communication skills COMPASS GROUP CHARTWELLS DIVISION, San Angelo, Texas
Snack Bar Director 2007-2012
Delegated and directed day-to-day operations; ensured corporate purchasing compliance, financial results and annual budgets; client relations.
Managed food production for 2200 meals in the fall to 500 in the spring; summer camps of 50 to 1000 meals.
Catered events from full china setting to outdoor B-B-Q; largest to date 1200.
Facilitated training and development of staff (CHAT-Communication Help and Training); corporate events; managed human resource issues; prepared annual performance appraisals for associates and management.
Directed merchandising arrangements on the cold line, hotline, beverage station, salad bar, buffet lines, and uniforms.
Ensured corporate profiles and promotions were in place and followed, as well as national brands for Chick-Fill-A and Blimpies.
Performed sanitation audits daily, weekly, monthly, and quarterly; monitored/tracked inventory (physical and food).
Tracked reports budgeted period-by-period.
Steven Dienda
4045 Congressional Corpus Christi, TX. 78413
361-***-**** ad3lj3@r.postjobfree.com
NIKO’S Steakhouse, 5409 Saratoga Blvd. Corpus Christi, Texas
General Manager 2005-2007
. Developed menus, staffing, and customer service standards.
. Created promotional events (wine dinners & tasting)
. Inventory, ordering, invoice audits and bank deposits daily
. Developed job description for front and back of house
. Developed open and closing check list
. Staffing, training, developing, 100% customer service
. Developed and implemented sanitation standard
. Conducted training on all products (Food, wine, drinks)
. Conducting monthly meeting with all staff
. Assisted with marketing and advertising with owner & Co/GM
. Voted best new restaurant in the coastal bend, Fine Dinning KATZ 21 STEAK & SPIRITS, 317 N. Mesquite, Corpus Christi, Texas
Restaurant Manager 2002-2005
Corpus Christi's Premier Steakhouse & Fine Dinning
. Developed and train staff for the restaurant and club.
. Insure customer service satisfaction.
. Insure wait staff interaction with customers.
. Insure excellent presentation of food and wine.
. Insure time and temperature of all items served.
. Train and develop new wait staff.
. Assist with menu changes, promotional ideas, and marketing.
. Conduct safe & till audits.
. Assist with banquet planning and presentation.
. Inventory control & ordering each day
COMPASS GROUP CHARTWELLS DIVISION, San Angelo, Texas
Operations Director / Angelo State University 1999-2002
· Delegated and directed day-to-day operations; ensured corporate purchasing compliance, financial results and annual budgets; client relations.
· Managed food production for 2200 meals in the fall to 500 in the spring; summer camps of 50 to 1000 meals.
· Catered events from full China setting to outdoor B-B-Q; largest to date 1200.
· Facilitated training and development of staff (CHAT-Communication Help and Training); corporate events; managed human resource issues; prepared annual performance appraisals for associates and management.
· Directed merchandising arrangements on the cold line, hotline, beverage station, salad bar, buffet lines, and uniforms.
· Ensured corporate profiles and promotions were in place and followed, as well as national brands for Chick-Fill-A and Blimpies.
Steven Dienda
4045 Congressional Corpus Christi, TX. 78413
361-***-**** ad3lj3@r.postjobfree.com
· Performed sanitation audits daily, weekly, monthly, and quarterly; monitored/tracked inventory (physical and food).
· Tracked reports budgeted period-by-period.
H.E.B. FOOD STORES, San Angelo, Texas
Deli Assistant Manager (1991 - 1994) Deli Manager (1994 - 1996)
Bakery Manager (1996 - 1999)
· Managed daily operations, ensured the highest standard of food quality.
· Supervised/scheduled staff; set up action plans; partner growth through on- the-job training.
· Delegated production: baker, fryers, decorators, baggers, floaters, and merchandisers.
· Tracked inventory; ordered food products and supplies.
· Planned and coordinated sales events and store promotions. Steven Dienda
4045 Congressional Corpus Christi, TX. 78413
361-***-**** ad3lj3@r.postjobfree.com
References:
Michael G. Fuentes MD, FAAPMR
Physical Medicine & Rehabilitation
ad3lj3@r.postjobfree.com
Former Chief Medical Director of
Corpus Christi Rehabilitation
Hospital
Kenneth Spears
Current Sysco Foods-sales representative
ad3lj3@r.postjobfree.com
Richard Gonzalez
Director of Chartwells-Retired
Richard Cedillo
Rcdo Enterprise, LLC
Texas Regional
Independent Food Broker
Co. Chair Valero Golf Texas Open
Nicholas Nilest CEO
Current New Braunfels Rehabilitation
Hospital
ad3lj3@r.postjobfree.com
Former CEO of Corpus Christi Rehabilitation
David Hoepker
Current Plan Operations Director
Corpus Christi Rehabilitation Hospital
ad3lj3@r.postjobfree.com
Dino Maldonado
Marketing Director
Humpal Physical therapy
Richard Gonzalez
Director of Chartwells-Retired
Andy Cedillo
Self Employed
Midland Texas